Cisco ONS 15800 Series DWDM Platforms

October 1, 2002

• More Field Notices

Products Affected

Problem Description

The latest sustaining TL1 agent file, TL1-1.4.4-CORR-1.2.0.exe, creates an incorrect directory structure. Files are not missing but, since the Cisco Photonics ToolKit (CPTK) expects to find them in a different location, some features do not work.

The current directory structure is (assuming C:\CPTK\ is the folder where CPTK has been installed):

C:\CPTK\TL1-1.4.4-CORR-1.2.0\Alarm_Correlation
C:\CPTK\TL1-1.4.4-CORR-1.2.0\TL1 Agent

while it should be:

C:\CPTK\Alarm_Correlation
C:\CPTK\TL1 Agent

Background

The problem occurs because the archive file TL1-1.4.4-CORR-1.2.0.exe has been incorrectly prepared. It decompresses the files into an unnecessary nested directory level.

Problem Symptoms

Release Upgrade and Release Info features do not work.

Workaround/Solution

The solution is to move the folders Alarm_Correlation and TL1 Agent from C:\CPTK\TL1-1.4.4-CORR-1.2.0\ to the upper directory level C:\CPTK\ by dragging them and dropping them into the appropriate position.

DDTS

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For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone