Cisco Catalyst 6000 Series Switches

Revised January 24, 2002

Products Affected

Problem Description

Cisco IOS® Software Releases 12.1(8b)EX2 and 12.1(8b)EX3 for the Catalyst 6000 incorrectly enable diagnostics run condition to "complete." This issue is documented in the bug CScdw53252.

Background

On line diagnostics for Cisco IOS Software Releases on the Catalyst 6000 have not reached the level of stability required for Cisco to release, but the code is present in the latest EX releases. When upgrading to Cisco IOS Software Release 12.1(8b)EX2 or 12.1(8b)EX3, online diagnostics will be enabled erroneously due to an initialization error.

Problem Symptoms

The following error message may be seen on all modules if diagnostics are enabled.

00:01:03: %DIAG-SP-3-MINOR_HW: Module 1: Online Diagnostics detected Minor Hardware Error

Workaround/Solution

To avoid this condition, enter the following commands:

Router# configure terminal
    Router(config-r)# diagnostic level bypass
    Router(config-r)# end
    Router# write memory

DDTS

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For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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