Choose the appropriate links under the headings below to learn how to access Cisco support services and tools. The links provide step-by-step instructions and list any prerequisites that are required to obtain access.
Cisco Partner Registration
Partner company and individual registration (PDF - 37KB)
Associating your Cisco ID to your partner company (PDF - 37KB)
Associating your Cisco ID to your Cisco service contracts (PDF - 37KB)
Partner-Initiated Customer Access (PICA)
Partner Administrator Access (PDF - 36KB)
Partner Customer Access (PDF - 36KB)
My Colleagues Tools
Aggregate (PDF - 26KB)
Cisco partners designate administrators from their company to perform dynamic service contracts associations to Cisco.com user profiles.
Granular (PDF - 28KB)
Cisco customers may designate administrators from their company to review, approve, or block access the services provided by individual service contracts
Technical Support, Software Downloads, and Product Upgrades
Cisco Service Contract Center
- Partner Access Check List (PDF - 34KB)

