Increase Permitting Productivity and Improve Customer Service

This application works with a wireless handheld device used by a municipal employee at construction sites for inspecting compliance with permits. It also lets citizens and contractors track permitting progress online.

Cisco IP NGN Difference

This application uses the wireless access and service control features of Cisco ServiceMesh.

High-speed wireless integration with permit processing:

• Accelerates permit processing time
• Provides convenient access to multiple resources on site
• Eliminates need to carry bulky paperwork to each site
• Aids searches for additional information, such as records, photos, and satellite images
• Lets contractors and residents track progress of permitting process

With Cisco ServiceMesh, wireless nodes can easily be deployed to extend coverage of high speed service control and data processing to large new construction sites.

Deployments

Cleveland Citywide Municipal Wireless Broadband Network Initiative
Wireless mesh is foundation for Cleveland's digital transformation.

Vendors

Accela
Creates software to improve and enable new Government Services

Cisco IP NGN Solution

Cisco ServiceMesh
Mesh network integrated with service control.

Additional Resources

Case Study

Improving Efficiency of Municipal Permitting (PDF - 809 KB)
Cleveland implements a city-wide permit and mobile inspection system.