Enabling the Instantly Responsive Enterprise

Successful enterprises have seconds to respond to breaches of service-level agreements (SLAs), data privacy, and security. Events such as missed deadlines, hacked e-mails, and stolen account numbers can severely affect the profitability or, in some circumstances, viability of the company itself.

Now Cisco and SAP are collaborating to provide an instantly responsive environment that helps to create new business opportunities because business processes are no longer delayed by disconnects with the external environment. Activities and events from PCs, mobile devices, remote computers connected through VPNs, or store-located IP phones, move across the ubiquitous Cisco SONA network and are tied immediately to the appropriate business process. This instantly responsive environment offers:

• Real-time event capture across the network
• Immediate contextual analysis to assess the severity of business impact
• Predescribed steps for escalation and resolution of problems
• Real-time collaboration with location services
• Event-driven business networks
• Transparency and visibility into business processes

Competitive Advantage

The Cisco and SAP collaboration allows your organization to create and sustain significant competitive advantages in its ability to identify risk events in real time, quantify the impact of those events, and route them to the appropriate business or technology users. It also allows you to create business processes that eliminate or mitigate the operational and financial impacts of the event and integrate the management of risk into all areas of the organization.

• > Read Cisco and SAP Solution Overview