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IP Telephony without the Migration Migraines

IP Telephony without the Migration Migraines

TechWiseTV episode 46 (66:00 min)
Discover how to migrate to IP telephony without the migraines, as TechWiseTV reveals customer-tested secrets for transitioning easily and safely from your old private branch exchange (PBX).

Technology Focus: Unified Communications

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TechWiseTV takes the pain and suffering out of IP telephony migration with a complete roadmap developed through dozens of customer implementations. Learn everything you need to know to make a smooth transition, including planning, technical nuts and bolts, carrier considerations, signaling and protocol options, training, security, and more.

Agenda

  • Is the Grass Really Greener?
  • Breaking Up Without the Heartache and Headaches
  • SIP, Don’t Gulp: Protocols Versus Promises
  • Hacks, Cracks, and Whacks: Dealing with Naysayers

Transcript

VALERIE ST JOHN: And welcome to TechWiseTV. I'm Valerie St John along with Cisco Solutions experts, Robb Boyd and Jimmy Ray Purser. And as you can see, the estrogen level has become much better calibrated today because we're also joined by Tina Shakour --

JIMMY RAY PURSER: Here comes.

VALERIE ST JOHN: Yes, Tina has been an engineer, she's been a CCIE, and she supervised more than 50 IP telephony implementations since 2001, you've been busy, and she's got a lot of opinions on the topic as you can imagine. Welcome, Tina.

TINA SHAKOUR: Thank you, Valerie, it's a pleasure.

VALERIE ST JOHN: So I understand that in the field, your handle is actually Voice Chick, which apparently not everybody can use because you're actually one of the first women in the US who's been Voice CCIE certified, right?

TINA SHAKOUR: That is correct, back in the day.

ROBB BOYD: That's not shabby.

VALERIE ST JOHN: Well it's an honor to have you as my guest.

TINA SHAKOUR: Thank you.

JIMMY RAY PURSER: Okay.

VALERIE ST JOHN: Our focus today is IP telephony, Migration Without the Migraines, and we're going to look at the how and the why of the transition from a PBX system to IP telephony. Now Cisco's been in the IP tel business for more than a decade, but to many it's still kind of a new technology, and Robb we need a good dose of the fundamentals here. Of course, making that change is a pretty significant investment. Why should a company consider it compelling?

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