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Unified Communications

Unified Communications Multimedia Library

1-800 Contacts Video Case Study

1-800 Contacts Video Case Study

1-800 CONTACTS works smarter and more flexibly while enhancing customer service with Cisco Unified Contact Center Enterprise. (5:00 min)

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Learn how Cisco Collaboration solutions can empower your organization to connect, communicate, and collaborate. View these interactive demos and videos to experience the power of collaboration.


Cisco Collaboration Solutions

The Collaboration Episodes

This office has six new ways to communicate and collaborate.
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Using Unified Communications

This demonstration shows how a unified workspace helps workers collaborate in real time, using their choice of tools and applications.
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Cisco Unified Communications Extend the Workspace

This demonstration shows how you can extend the work environment beyond the desktop.
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Unified Communications

IP Telephony

Cisco Unified Communications Manager

See how this solution can help your business connect, communicate, and collaborate.
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Cisco Unified Communications Manager Business Edition

Learn how this solution can help your business increase agility and grow.
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Customer Contact

Cisco Unified Expert Advisor

See how this solution can help your business connect, communicate, and collaborate to increase customer satisfaction.
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Cisco Unified Contact Center Intelligence Suite

Discover how to get a more complete view of the activity in your contact center, so you can deliver better, quicker, more accurate service.
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Cisco Unified E-Mail and Web Interaction Manager

Learn how your contact center agents can create an email handling process that enhances customer interactions.
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Cisco Unified Customer Voice Portal

Reduce costs and queue calls at the network edge. Learn how Cisco Unified Customer Voice Portal moves calls through your network.
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Intelligent Voice Self-Service

Learn how to create a better contact center experience.
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Unified Communications Applications

Cisco UC Integration (TM) for Microsoft Office Communicator

View this flash demo to get a preview of Cisco UC Integration(TM) for Microsoft Office Communicator.
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Cisco Unified Communications with Microsoft

This demonstration shows how you can extend the work environment beyond the desktop.
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Cisco Unified Workspace Licensing

See how Cisco Unified Workspace Licensing can help your business.
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Cisco Unified Personal Communicator

Find out how you can increase productivity and accelerate decision making.
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Cisco Unified Messaging

See how unified messaging can deliver a reliable, secure, scalable, and full-featured communications platform.
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Cisco Unified Communications and Third-Party Applications

A new way to communicate and collaborate: one that's open, timely, and effective.
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Cisco Unified CRM Connector

Provide office staff, not just call center agents, with an easy-to-use and more complete customer relationship management (CRM) solution.
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Cisco Unified MeetingPlace

See how you can increase productivity, accelerate processes, and reduce travel time and costs with Cisco Unified MeetingPlace.
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Cisco Unified MeetingPlace Express

Even small businesses can increase productivity, accelerate processes, and reduce travel time and costs with Cisco Unified MeetingPlace.
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Cisco Unified Presence & IP Phone Messenger

Connect with colleagues on the first try by knowing their availability on either Cisco Unified Personal Communicator or Cisco Unified IP Phone.
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Cisco Unified Mobile Communicator

Connect. Communicate. Collaborate. Learn how Cisco Unified Mobile Communicator can help your business.
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Unified Communications Management

Cisco Unified Communications Management Suite

Discover the path to comprehensive, streamlined network management, by previewing the features and benefits of this suite.
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Cisco WebEx

Cisco WebEx

Create team spaces with IM, document sharing, discussions, and the ability to integrate applications in the way that you work.
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Cisco TelePresence

TelePresence

Cisco TelePresence makes collaboration easier, with video, audio, and file sharing. Circle the globe without ever leaving the room.
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Accelerate innovation, product development, and growth for your business with Cisco Collaboration solutions. Learn more from Cisco Unified Communications, TelePresence, and WebEx product experts.

The Collaboration Revolution

The Collaboration Revolution

Hear from customers how Collaboration is delivering real business value today.
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General Contractor Enables Global Teams to Collaborate

General Contractor Enables Global Teams to Collaborate

MODEC, Inc deployed Unified Communications and Unified MeetingPlace to accelerate decision-making, improve productivity, and reduce costs.
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Unified Communications Solutions Partner Gains Competitive Advantage

Unified Communications Solutions Partner Gains Competitive Advantage

Nexus employees collaborate across time and distance barriers with Cisco Unified Communications and WebEx, and meet virtually with TelePresence.
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General Contractor Enables Global Teams to Collaborate

Collaboration Solutions: Know it. Use it. Sell it.

Learn how Nexus uses the value of application selling to succeed.
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Unified Communications in Action

Collaboration in Action: The Scorpion File

In 'The Scorpion File,' Jimmy uncovers a plot to steal company secrets. Watch him use Cisco TelePresence, WebEx, Unified Communications, and mobility solutions to stay ahead of the bad guys.
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Unified Communications and Collaboration Videos

Unified Communications and Collaboration Videos

See how this office discovered six news ways to connect, communicate, and collaborate.
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Unified Communications in Action

Unified Communications in Action

Learn how to help enable global collaboration to quickly resolve customer issues.
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Experience Cisco Unified Workspace Licensing

Experience Cisco Unified Workspace Licensing

See how this solution helps customers, including Nissan Motors, collaborate effectively and gain a competitive advantage.
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Accelerate Innovation

Accelerate Innovation

Learn how unified communications helps people collaborate to make decisions faster.
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Secure Unified Communications

Secure Unified Communications

Gain a brief, nontechnical overview of Secure Unified Communications
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Unified Communications and Medianet

Unified Communications and Medianet

Learn how to provide predictable rich-media collaboration experiences with medianet.
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Customer Contact

Video Contact Center Using a Video Kiosk

Video Contact Center Using a Video Kiosk

See how Cisco Unified Customer Voice Portal (CVP) can help provide customer service in a video kiosk.
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Cisco TelePresence

Cisco TelePresence Multimedia Library

Cisco TelePresence Multimedia Library

Find more videos about this innovative solution that creates an "in-person" meeting experience.
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Customer Success Videos

Organizations of every size, in every industry, and in every region are transforming the way they do business with the help of:

Accelerate innovation, product development, and growth for your business with Cisco collaboration solutions. Learn more from Cisco Unified Communications, TelePresence, and WebEx product experts.

Cisco Collaboration Solutions

Unified Communications

IP Telephony

Cisco Unified IP Phone 6900 Series

Brief Overview of Cisco Unified IP Phones 6900 Series.
View Video (6:08 min)

Cisco Unified IP Phone 7900 Series

Gain a brief overview of the new Advanced Suite of Cisco Unified IP Phone 7900 Series.
View Video (6:13 min)

Cisco Unified Communications Manager

Discover the benefits of the Unified Communications Manager Appliance.
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Cisco Unified Communications Manager Version 7.0

Explore the benefits of Cisco Unified Communications Manager 7.0.
View Video (5:55 min)

Cisco Unified Communications Manager Business Edition

Learn about the features of the Cisco Unified Communications Manager Business Edition.
View Video (4:31 min)

Cisco Unified Communications Manager Express

Discover the benefits of Integrated Services Router-based IP Telephony for the enterprise branch office.
View Video (2:49 min)

Cisco Unified Communications 500 Series for Small Business

Gain a brief overview of the Cisco Unified Communications 500 Series for Small Business.
View Video (5:08 min)

Cisco Unified Workspace Licensing

Gain an overview of Cisco Unified Workspace Licensing.
View Video (5:37 min)

Customer Contact

Cisco Unified Contact Center Enterprise

Learn how this solution can positively impact the efficiency and effectiveness of your contact center organization.
View Video (5:25 min)

Cisco Unified Contact Center Express

See how this solution improves operational efficiency and customer responsiveness.
View Video (8:17 min)

Cisco Unified Customer Voice Portal

Discover how to provide intelligent self-service over the phone, so that customers can easily get the information they need from the contact center.
View Video (4:57 min)

Cisco Unified Call Studio

Learn how to build personalized, speech-enabled, self-service applications.
View Video (5:06 min)

Cisco Unified Expert Advisor

See how this solution increases the effectiveness and reach of the contact center.
View Video (5:08 min)

Cisco Mobile Supervisor

Learn how Cisco Mobile Supervisor allows contact center supervisors to get up to the minute reporting information on their Apple iPhone or iPod Touch.
View Video (4:47 min)

Unified Communications Applications

Unified Communications Clients

Cisco UC Integration(TM) for Microsoft Office Communicator

Overview of Cisco UC Integration (TM) for Microsoft Office Communicator.
View Video (3:35 min)

Cisco Unified Personal Communicator

Lean how to have voice, video, IM, and web collaboration at your fingertips.
View Video (4:32 min)

Cisco Unified Mobile Communicator

Explore the features and benefits of Cisco Unified Mobile Communicator.
View Video (3:51 min)

Cisco Unified Communications Widgets

Learn how to deliver a customized, productive, and familiar user experience in every workspace.
View Videos (2:56 min)

Cisco Unified Presence

Gain an overview of this standards-based comprehensive presence platform.
View Videos (3:00 min)

Voice Mail and Unified Messaging

Cisco Unity

Gain an overview of Cisco Unity Unified Messaging.
View Videos (4:43 min)

Cisco Unity Connection

Gain an understanding of the Cisco Unity Connection Voice Messaging Solution.
View Videos (3:16 min)

Cisco Unity Express

Learn about this ideal messaging solution for the branch office and small-to-medium-sized office.
View Videos (3:22 min)

Cisco Unified Messaging Gateway

Find out about messaging networks and the Cisco Unified Messaging Gateway.
View Videos (3:29 min)

Conferencing

Unified Videoconferencing & WebEx

View this short video data sheet on Cisco WebEx Meetings with Cisco Unified Videoconferencing.
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Cisco Unified MeetingPlace

View this description and demonstration of Cisco Unified MeetingPlace 7.0 voice, video and web collaboration.
View Videos (6:49 min)

Unified Communications Network Management

Cisco Unified Communications Network Management Suite

Gain a brief overview of the Cisco Unified Communications Management Suite.
View Video (4:31 min)

Secure Unified Communications

Cisco Unified Provisioning Manager

Brief overview of Cisco Unified Provisioning Manager
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Connect and Collaborate Securely

Gain an understanding of a secure unified communications system.
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Cisco ASA 5500 for Secure Unified Communications

Learn about the features and specifications of the Cisco ASA 5505 Series, and how it can help you protect your small business or remote office.
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Cisco IOS Security for Unified Communications

Learn about the features and benefits of the Cisco IOS Firewall.
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Cisco TelePresence

TelePresence System

Cisco TelePresence System 3200

Learn more about the Cisco TelePresence System 3200.
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Cisco TelePresence System 3000

Discover the Cisco TelePresence 3000 and Cisco TelePresence 1000 systems.
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Cisco TelePresence System 1000

See how the TelePresence experience is now available to smaller groups.
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Cisco TelePresence System 500

Learn more about the Cisco TelePresence System 500.
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Cisco TelePresence Manager

Find out more about the Cisco TelePresence Manager.
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Cisco TelePresence Multipoint Switch

Learn more about the Cisco TelePresence Multipoint Switch.
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Web 2.0 Applications

Cisco WebEx

Cisco WebEx Connect

Gain an overview of Cisco WebEx Connect.
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Cisco WebEx Meeting Applications

Gain an overview of Cisco WebEx Meeting Applications.
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Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues.

Sneak Preview

Hear what is planned next for Unified Communications.
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Technology

IT professionals talk about network technology topics.
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Business Transformation

Discover new and enhanced products and features that help enhance collaboration through a unified workspace.
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Contact Center Solutions

Find out how Cisco Unified Contact Center Solutions create unique customer-centric experiences.
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Analyst Relations

Receive convenient quarterly updates targeted for the industry analyst community.
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