Nortel CS1000M Release 4.0 using T1 QSIG to Cisco Unified Communications Manager 6.0 and Cisco Emergency Responder 2.0
Disclaimer
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS DOCUMENT ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS DOCUMENT ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE CUSTOMER ASSUMES ALL RESPONSIBILITY FOR PROPERLY CONFIGURING THE CISCO EMERGENCY RESPONDER. CISCO HEREBY DISCLAIMS ANY AND ALL LIABILITY ARISING FROM OR IN CONNECTION WITH A USERS INABILITY TO REACH EMERGENCY SERVICE RESPONDERS (INCLUDING INABILITY TO ACCESS A PUBLIC SAFETY ANSWERING POINT) OR THE INABILITY OF EMERGENCY SERVICE RESPONDERS TO IDENTIFY A USERS LOCATION. CISCO STRONGLY RECOMMENDS THAT ALL CUSTOMERS VERIFY AND TEST CONFIGURATION OF THE CISCO EMERGENCY RESPONDER IMMEDIATELY FOLLOWING INITIAL CONFIGURATION AND ON A PERIODIC BASIS THEREAFTER. CISCO FURTHER RECOMMENDS THAT ALL CUSTOMERS PROVIDE ADEQUATE TRUNK AND BANDWIDTH CAPACITY TO ENSURE THAT AUDIO PATHS ARE AVAILABLE FOR EMERGENCY CALLS.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
July 11, 2007 Initial version
Table of Contents
Introduction
- The following is an Application Note for E911 Interoperability of a Cisco Unified Communications Manager 6.0 and Cisco Emergency Responder 2.0 to a Nortel CS1000M Succession 4.0 PBX via a Cisco Media Module CMM T1-QSIG trunk. The CUCM system is connected to a simulated E911 PSAP (Public Safety Answering Point) via a Cisco 3845 w/ CAMA trunk registered using H323.
- The Network Topology diagram shows the test set-up for interoperability between the Cisco Unified Communictaions Manager and Cisco Emergency Responder connected to the PBX via a T1 QSIG trunk using Cisco WS-SVC-CMM-6T1 MGCP gateway and connection to E911 PSAP using a Cisco 3825 H323 gateway via a CAMA trunk.
Network Topology
.
Figure 1. Network Topology or Test Setup
Limitations
- Unique DID numbers must be used to associate with each Emergency Response Location to allow the return call if the 911 caller is disconnected.
- Each available calling party that might dial 911 from the PBX side must have that calling party number configured in the Manually Configured Phones screen of the Cisco Emergency Responder.
System Components
Hardware Requirements
Cisco Hardware
Software Requirements
Features
Key features supported
Conclusion
Test emergency 911 call from a PBX digital station was routed to the T1 QSIG trunk, of the Cisco WS-SVC-CMM-6T1 (CMM) MGCP gateway, and was correctly associated to the appropriate Emergency Response Location. The call was connected through the Cisco 3825 CAMA trunk to the PSAP Emulator. The Emergency Response Location associated the ten digit DID call back number (ELIN) correctly and sent it to the PSAP, audio connection was also achieved. The PBX digital station was then disconnected.
A return call was originated from an incoming trunk (PSTN side) in the same Cisco CallManager Partition. The number dialed was the DID digits of the 10 digit call back number sent to the PSAP on the previous 911 call (ELIN number). The call was routed through to the PBX digital station that had originated the E911 call. The call was disconnected and an alternate trunk was used to dial the same DID number and the call was routed through, again, to the PBX digital station that had originated the E911 call.
Test emergency 911calls were made from each PBX digital station and Cisco IP phone. All calls were confirmed to select its associated Emergency Response Location and the associated 10 digit DID call back number. In each case, the call was disconnected and the call back number was confirmed to reach the phone that had originated the E911 call.
Emergency 911calls made from a Nortel Succession PBX utilizing a T1 QSIG trunk configured as ISO, associates with the correct Emergency Response Location and routes to the associated PSAP with the correctly formatted 10 digit DID call back number.
The call back DID number routes the return call to the correct phone that had originated the E911 call from the PBX digital phone.
Configuration
Cisco Communications Manager configuration
Partitions
Phone Partition
E911 Partition
Calling Search Space
CSS phones
CSS E911
CCM IP phones
CTI Route Points
CTI Route Point 911
CTI Route Point 913
Note: A Backup CER server was not used during testing therefore CTI route point for 912 was not created.
CTI Port
Route Patterns for ELINs
Route Pattern 10911
Route Pattern 11911
Route Pattern 13911
Translation Pattern for ELINs
PSAP Gateway configuration (CAMA TRUNK)
Cisco CallManager User
T1-QSIG Gateway
Route Pattern to QSIG Trunk
Note: For detailed information regarding QSIG interoperability between CCM and NEC PBX go to: http://www.cisco.com/warp/public/779/largeent/avvid/inter_operability/flash/portal.html
SNMP service must be active
Cisco Emergency Responder Configuration
Cisco CallManager Details
Cisco Emergency Responder Server group
Telephony Settings
Server Settings
ERLs List
ERL 1
ERL 2
ERL 3
SNMP connection
LAN Switch identifying
Switch Port Details
Defining Manual Phones (PBX Stations)
Cisco CMM IOS Gateway MGCP configuration for QSIG connectivity
tonycmm#sh run
Building configuration...
Current configuration : 2077 bytes
!
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname tonycmm
!
boot-start-marker
boot system bootflash:wscmm-ipvoicek9-mz.124-11.T.bin
boot-end-marker
!
logging buffered 10000000
no logging console
enable password cisco
!
no aaa new-model
mmi polling-interval 60
no mmi auto-configure
no mmi pvc
mmi snmp-timeout 180
!
!
no ip domain lookup
ip host CM-BARZA 172.20.110.254
multilink bundle-name authenticated
!
isdn switch-type primary-qsig
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
controller T1 1/0
pri-group timeslots 1-24 service mgcp
!
controller T1 1/1
!
controller T1 1/2
!
controller T1 1/3
!
controller T1 1/4
!
controller T1 1/5
!
!
!
!
interface GigabitEthernet1/0
ip address 172.20.8.253 255.255.255.0
no ip proxy-arp
no negotiation auto
no keepalive
!
interface Serial1/0:23
no ip address
encapsulation hdlc
no logging event link-status
isdn switch-type primary-qsig
isdn protocol-emulate network
isdn incoming-voice voice
isdn bind-l3 ccm-manager
no cdp enable
!
ip default-gateway 172.20.8.1
ip route 0.0.0.0 0.0.0.0 172.20.8.1
!
no ip http server
no ip http secure-server
!
!
control-plane
!
!
voice-port 1/0:23
!
ccm-manager mgcp
ccm-manager music-on-hold
ccm-manager config server CM-BARZA
ccm-manager config
!
mgcp
mgcp call-agent CM-BARZA 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
no mgcp package-capability res-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp rtp payload-type g726r16 static
!
mgcp profile default
!
!
!
!
!
!
line con 0
password cisco
transport output all
line vty 0 4
exec-timeout 0 0
password cisco
login
transport input all
transport output all
!
!
end
tonycmm#
Cisco 3825 IOS Gateway H323 configuration for CAMA trunk connectivity
CAMA_GW#sh run
Building configuration...
Current configuration : 1241 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname CAMA_GW
!
boot-start-marker
boot-end-marker
!
enable password cisco
!
no aaa new-model
ip cef
!
!
!
!
multilink bundle-name authenticated
!
voice-card 0
no dspfarm
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface GigabitEthernet0/0
ip address 172.20.8.26 255.255.255.0
duplex auto
speed auto
media-type rj45
no keepalive
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
media-type rj45
no keepalive
!
ip route 0.0.0.0 0.0.0.0 172.20.8.1
!
!
ip http server
no ip http secure-server
!
!
!
!
control-plane
!
!
!
voice-port 0/2/0
signal cama KP-0-NPA-NXX-XXXX-ST
dial-type mf
timing hookflash-out 500
description CAMA
!
voice-port 0/2/1
!
voice-port 0/3/0
!
voice-port 0/3/1
!
!
!
!
!
dial-peer voice 911 pots
destination-pattern 911
no digit-strip
port 0/2/0
forward-digits all
!
dial-peer voice 999 voip
description Call-in PSTN simulation
destination-pattern .T
session target ipv4:172.20.110.254
!
!
!
line con 0
password cisco
login
stopbits 1
line aux 0
stopbits 1
line vty 0 4
password cisco
login
!
scheduler allocate 20000 1000
!
end
CAMA_GW#
CAMA voice-port config
CAMA_GW#sh voice port 0/2/0
Foreign Exchange Office 0/2/0 Slot is 0, Sub-unit is 2, Port is 0
Type of VoicePort is FXO
Operation State is DORMANT
Administrative State is UP
The Last Interface Down Failure Cause is Administrative Shutdown
Description is CAMA
Noise Regeneration is enabled
Non Linear Processing is enabled
Non Linear Mute is disabled
Non Linear Threshold is -21 dB
Music On Hold Threshold is Set to -38 dBm
In Gain is Set to 0 dB
Out Attenuation is Set to 3 dB
Echo Cancellation is enabled
Echo Cancellation NLP mute is disabled
Echo Cancellation NLP threshold is -21 dB
Echo Cancel Coverage is set to 64 ms
Echo Cancel worst case ERL is set to 6 dB
Playout-delay Mode is set to adaptive
Playout-delay Nominal is set to 60 ms
Playout-delay Maximum is set to 250 ms
Playout-delay Minimum mode is set to default, value 40 ms
Playout-delay Fax is set to 300 ms
Connection Mode is normal
Connection Number is not set
Initial Time Out is set to 10 s
Interdigit Time Out is set to 10 s
Call Disconnect Time Out is set to 60 s
Ringing Time Out is set to 180 s
Wait Release Time Out is set to 30 s
Companding Type is u-law
Region Tone is set for US
Analog Info Follows:
Currently processing none
Maintenance Mode Set to None (not in mtc mode)
Number of signaling protocol errors are 0
Impedance is set to 600r Ohm
Station name None, Station number None
Translation profile (Incoming):
Translation profile (Outgoing):
Voice card specific Info Follows:
Signal Type is cama
Cama Type is KP-0-NPA-NXX-XXXX-ST
Battery-Reversal is enabled
Number Of Rings is set to 1
Supervisory Disconnect is signal
Answer Supervision is inactive
Hook Status is On Hook
Ring Detect Status is inactive
Ring Ground Status is inactive
Tip Ground Status is inactive
Dial Out Type is mf
Digit Duration Timing is set to 75 ms
InterDigit Duration Timing is set to 65 ms
Pulse Rate Timing is set to 10 pulses/second
InterDigit Pulse Duration Timing is set to 750 ms
Percent Break of Pulse is 60 percent
GuardOut timer is 2000 ms
Minimum ring duration timer is 125 ms
Hookflash-in Timing is set to 600 ms
Hookflash-out Timing is set to 500 ms
Supervisory Disconnnct Timing is set to 350 ms
OPX Ring Wait Timing is set to 6000 ms
CAMA_GW#
CAT6k configuration
Console> (enable) sh snmp
SNMP: Enabled
RMON: Disabled
Extended RMON Netflow Enabled : None.
Memory usage limit for new RMON entries: 85 percent
EngineId: 00:00:00:09:00:01:97:31:c8:00:00:00
Chassis Alias:
Traps Enabled: None
Port Traps Enabled: None
Community-Access Community-String
---------------- --------------------
read-only public
read-write private
read-write-all secret
Additional- Access-
Community-String Access-Type Number View
-------------------- -------------- ------- -----------------------------------
Trap-Rec-Address Trap-Rec-Community Trap-Rec-Port Trap-Rec-Owner Trap-Rec-Index
---------------- ------------------ ------------- -------------- --------------
Console> (enable) sh cdp
CDP : enabled
Message Interval : 60
Hold Time : 180
Version : V2
Device Id Format : Other
Console> (enable)
set interface sc0 109 172.20.8.20/255.255.255.0 172.20.8.255
Nortel CS1000M with Succession 4.0 Software Release PBX Configuration
Common Equipment
REQ prt
TYPE cequ
CEQU
MPED 8D
SUPL 000 004 008 012
016 032 036 040
044 048 064 068
072 V096 V100
TDS 000
CONF 029 030 031 062
094 095
DLOP NUM DCH FRM TMDI LCMT YALM T1TE TRSH
PRI 02 24 ESF NO B8S FDL - 00
06 23 ESF NO B8S FDL - 00
PRI2 04 05 07
DTI2
MISP
Configure D-Channel
REQ prtTYPE adan dch 4
ADAN DCH 4
CTYP MSDL
CARD 04
PORT 1
DES toJupiter
USR PRI
DCHL 4
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE USR
CNEG 2
RLS ID 4
QCHID YES
RCAP COLP NDI CCBI CCNI PRI DV3I CTI QMWI
PR_TRIGS DIV 2 3
CON 0 1
CTR1 2 3
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
Configure Route Data Block
REQ: prt
TYPE: rdb
CUST 0
ROUT 104
TYPE RDB
CUST 00
DMOD
ROUT 104
DES TOJUPITER
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI2
ISDN YES
MODE PRA
IFC ISGF
SBN NO
PNI 00001
NCNA NO
NCRD NO
CTYP UKWN
INAC NO
ISAR NO
CPFXS YES
DAPC NO
INTC NO
DSEL VOD
PTYP DTT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 204
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
PAGE 002
VGD 6
DRNG NO
CDR NO
VRAT NO
MUS NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO
Configure Trunk
REQ: prt
TYPE: tnb
TN 4 1
DATE
PAGE
DES
DES TOJUPITER
TN 004 01
TYPE TIE
CDEN SD
CUST 0
TRK PRI2
PDCA 1
PCML A
NCOS 0
RTMB 104 1
B-CHANNEL SIGNALING
TGAR 1
AST NO
IAPG 0
CLS UNR DTN WTA LPR APN THFD
P10 VNL
Software Release
>LD 22
PT2000
MARP NOT ACTIVATED
ld 22PT2000
REQ iss
CALL SERVER/MAIN CAB
VERSION 2121
RELEASE 4
ISSUE 00 T +
IDLE_SET_DISPLAY NORTEL
REQ ****
>
Software package Installed (Succession 4.0)
OPTF 1
CUST 2
CDR 4
CTY 5
RAN 7
TAD 8
DNDI 9
EES 10
INTR 11
ANI 12
ANIR 13
BRTE 14
DNDG 16
MSB 17
SS25 18
DDSP 19
ODAS 20
DI 21
CHG 23
CAB 24
BAUT 25
CASM 26
CASR 27
BQUE 28
NTRF 29
NCOS 32
CPRK 33
SSC 34
IMS 35
UST 35
UMG 35
ROA 36
NSIG 37
MCBQ 38
NSC 39
BACD 40
ACDB 41
ACDC 42
LMAN 43
MUS 44
ACDA 45
MWC 46
AAB 47
GRP 48
NFCR 49
LNK 51
FCA 52
SR 53
AA 54
HIST 55
AOP 56
BARS 57
NARS 58
CDP 59
PQUE 60
FCBQ 61
OHQ 62
NAUT 63
SNR 64
NXFR 67
HOT 70
DHLD 71
LSEL 72
SS5 73
DRNG 74
PBXI 75
DLDN 76
CSL 77
OOD 79
SCI 80
CCOS 81
CDRQ 83
TENS 86
FTDS 87
DSET 88
TSET 89
LNR 90
DLT2 91
PXLT 92
SUPV 93
CPND 95
DNIS 98
BGD 99
RMS 100
MR 101
AWU 102
PMSI 103
LLC 105
MCT 107
ICDR 108
APL 109
TVS 110
TOF 111
IDC 113
DCP 115
PAGT 116
CBC 117
CCDR 118
EMUS 119
PLDN 120
SCMP 121
FTC 125
BKI 127
DTI2 129
TBAR 132
ENS 133
FFC 139
DCON 140
MPO 141
ISDN 145
PRA 146
ISL 147
NTWK 148
IEC 149
DNXP 150
CDRE 151
FXS 152
IAP3P 153
PRI2 154
THF 157
FGD 158
NAS 159
FNP 160
ISDN_INTL_SUP 161
SAR 162
MINT 163
LAPW 164
GPRI 167
ARIE 170
CPGS 172
ECCS 173
AAA 174
NMS 175
EOVF 178
HVS 179
DKS 180
SACP 181
VNS 183
OVLP 184
EDRG 185
POVR 186
SECL 191
ORC-RVQ 192
AINS 200
IPRA 202
XPE 203
XCT0 204
XCT1 205
MLWU 206
HSE 208
MLM 209
MAID 210
VAWU 212
EAR 214
ECT 215
BRI 216
IVR 218
MWI 219
MSDL 222
FC68 223
SSAU 229
BRIT 233
FCDR 234
BRIL 235
MCMO 240
MULTI_USER 242
ALRM_FILTER 243
SYS_MSG_LKUP 245
VMBA 246
CALL_ID 247
DPNA 250
SCDR 251
ARFW 253
PHTN 254
ADMINSET 256
ATX 258
CDRX 259
QSIG 263
NI-2 291
IPEX 295
MAT 296
CPP 301
QSIGGF 305
CPRKNET 306
PAGENET 307
CPCI 310
TATO 312
OPEN_ALARM 315
QSIG-SS 316
NGEN 324
RANBRD 327
MUSBRD 328
ESA 329
ESA_SUPP 330
ESA_CLMP 331
CNUMB 332
CNAME 333
NI-2_CBC 334
MEET 348
MC32 350
DBA 351
FDID 362
NMCE 364
STS_MSG 380
CDIR 381
VIRTUAL_OFFICE 382
ATAN 384
NI2NAME 385
M3900_PROD_ENH 386
VIR_OFF_ENH 387
OAS 394
ICON 397
PCA 398
H323_VTRK 399
LOCX 400
PVQM 401
SIP 406
REQ
Acronyms
|
Acronym
|
Definitions
|
|
CAMA |
Analog "Centralized Automatic Message Accounting" E911 Trunk |
|
PSAP |
Public Service Answering Point |
Important Information
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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