Investigate the business and technical issues pertaining to a platform, solution, or technology and examine its technical implications within the overall network architecture.
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Benefits of Deploying Cisco Unified Communications within a Cisco Network
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Cisco and Microsoft Collaboration in Unified Communications
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Empowered Branch: Make Your Branch Office as Productive as Headquarters
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Impact of Microsoft Unified Communications Launch - Yankee Group (PDF - 290 KB)
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Miercom Test - Cisco Business Communications Deployment and Management Apps (PDF - 630 KB)
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Miercom test report - Cisco Unified Communications System (PDF - 510 KB)
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Small Office Communications Center (SOOC) Ver 2 Testing Results (PDF - 730 KB)
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The Business Value of Unified Communications - Kubernan (PDF - 140 KB)
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Unified Communications Empowering Customer Business Transformation (PDF - 160 KB)
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Unified Communications Industry Study - Forrester Research (PDF - 170 KB)
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Benefits of Deploying Cisco Unified Communications within a Cisco Network