Document ID: 110289
Updated: May 18, 2009
Contents
Introduction
The Cisco Unity Uninstall tool automatically runs when a user tries to run another Cisco Unity application. This document describes how to troubleshoot this issue.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on Cisco Unity.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Problem
Cisco Unity automatically runs the Cisco Unity Uninstall utility tool when a user tries to run some other application on that server.
This issue occurs if the Cisco Unity Uninstall utility is installed on that server.
Solution
The Cisco Unity Uninstall utility tool is required only when a user needs to uninstall the Cisco Unity application from the server.
You can uninstall the Cisco Unity Uninstall utility in order to resolve this issue. Complete these steps:
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On the Microsoft Windows Start menu, click Settings > Control Panel > Add/Remove Programs.
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Remove Cisco Unity Uninstall utility.
Related Information
Open a Support Case 
(Requires a Cisco Service Contract.)
Related Cisco Support Community Discussions
The Cisco Support Community is a forum for you to ask and answer questions, share suggestions, and collaborate with your peers.
Refer to Cisco Technical Tips Conventions for information on conventions used in this document.