Cisco Unity

Document ID: 100466

Contents

Introduction
Prerequisites
      Requirements
      Components Used
      Conventions
Problem
Solution
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Related Information

Introduction

This document explains the workaround for the unity error message: Failed synchronizing directory object. Error: 0x80040E2F.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on Cisco Unity 4.x.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Problem

This event log error message displays on a Unity server:

Event Type:        Error
Event Source:      CiscoUnity_DirChangeWriter
Event Category:    Error
Event ID:          1048
Date:              2007/11/30
Time:              16:04:22
User:              N/A
Computer:          UNITY001
Description:       
Failed synchronizing directory object.
Directory ID: 6771234C2F2FC4FA1ADBEB7D06C9CB5
Error: 0x80040E2F

Solution

In order to overcome this error message, delete the Directory ID (6771234C2F2FC4FA1ADBEB7D06C9CB5, in this case) from the SQL Global Location table.

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Related Information

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