Cisco E-Mail Manager Option

Introduction

This document describes two default login names and their respective passwords for the Cisco E-Mail Manager Option. These default login names and passwords allow you to log in to these applications:

• Administration Desk

• Cisco E-Mail Manager Configuration in a Cisco Intelligent Contact Management (ICM) environment

Note: Cisco recommends that you change the default passwords after initial installation in order to enhance the security of your devices.

Prerequisites

Requirements

Cisco recommends you have knowledge of these topics:

• Cisco E-Mail Manager Option

• Cisco ICM

Components Used

The information in this document is based on these software and hardware versions:

• Cisco E-Mail Manager Option version 5.x and later

• Cisco ICM Enterprise Edition version 5.x and later

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to the Cisco Technical Tips Conventions for more information on document conventions.

Log In to the Administration Desk

Use these default login values to log in to the Administration Desk:

• Name = admin

• Password = Password

Note: The default login values are case sensitive.

Complete these steps to log in to the Administration Desk:

1. Type the name or IP address of the Cisco E-Mail Manager server and :8088 in your browser Address field (see Figure 1).

   Note: 8088 is the default port number.

   Figure 1 – Server and Port Number

   

2. Press Enter on your keyboard or click the browser Go button.

   The Cisco E-Mail Manager Administration login window displays:

   Figure 2 – Cisco E-Mail Manager Administration Login

   

3. Type admin in the Login Name field, type Password in the Password field, and click Log In.

   The Default Administrator window displays:

   Figure 3 – Default Administrator

   

Log In to the Cisco E-Mail Manager Configuration

Use these default login values to log in to Cisco E-Mail Manager Configuration:

• Name = root

• Password = pass

Note: The default login values are case sensitive.

Complete these steps to log in to Cisco E-Mail Manager Configuration:

1. Log in to the Cisco E-Mail Manager Server.

2. Select Start > Programs > E-Mail Manager > Cisco E-Mail Manager Configuration to run the Configuration Manager for the Cisco E-Mail Manager.

   The Instance Login dialog box displays:

   Figure 4 – Instance Login

   

3. Type root in the Login Name field, type pass in the Password field, and click Continue

   The Cisco E-Mail Manager Configuration window displays:

   Figure 5 – Cisco E-Mail Manager Configuration

   

Related Information

• Technical Support & Documentation - Cisco Systems