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Cisco ICM 7.5
Cisco ICM 7.2
- Hardware & System Software Specification (Bill of Materials) for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.2(x)
Cisco ICM 7.1
- Accessibility Guidelines for Cisco Unified Contact Center Management Portal Release 7.1(1)
- User Manual for Cisco Unified Contact Center Management Portal Release 7.1(1)
Cisco ICM 7.0
- ICM Scripting and Media Routing Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0) (Updated May 2007)
Cisco ICM 7.x
- Hardware & System Software Spec. (Bill of Materials) for Cisco ICM/IPCC Enterprise & Hosted Editions, Releases 7.0(0) & 7.1(x)