Find out why a Cisco product has reached its end of life, what product upgrade and substitution options are available, and when these changes will take effect.
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Cisco Unified CCE and ICM Release 7.5 and Cisco Unified Intelligence Suite 7.5
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Cisco Unified CCE and Unified ICM Enterprise Release 7.0, 7.1, and 7.2
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Cisco Unified CCE 6.0 and Unified ICM Enterprise Release 6.0
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Cisco Customer Contact Software
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End of Sale and End of Life for ICM Enterprise/Hosted and IPCC Enterprise/Hosted Release 5.0
19/Oct/2009 -
Addendum to EoS and EoL Announcement for Cisco Customer Contact Releases including Cisco Agent Desktop 4.4 and Earlier Releases
21/Feb/2006 -
EOS and EOL for Cisco Customer Contact Software Releases
04/May/2004
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End of Sale and End of Life for ICM Enterprise/Hosted and IPCC Enterprise/Hosted Release 5.0
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