Getting Started with Cisco Customer Response Applications 3.1(1)
Appendix E: The clean_publisher Command

Table Of Contents

The clean_publisher Command

Installing clean_publisher

Running the clean_publisher Command

The clean_publisher Command


If you are upgrading a standalone system from Cisco CRA 3.0(1) or from Cisco CRA 2.2(3) or earlier, the installation program removes the existing instance of DC Directory on the CRA server. The installation program does not remove the replication agreement that exists in the DC Directory Publisher for the Subscriber on the CRA server.

The clean_publisher command will delete the replication agreements for all no-longer existing instances of the DC Directory.

This appendix includes the following topics:

Installing clean_publisher

Running the clean_publisher Command

Installing clean_publisher

If you are running Cisco CallManager 3.0, 3.1 or 3.2, you must download and install the latest version of the clean_publisher command as described in the following procedure.

If you are running Cisco CallManager 3.3 or later, the correct version of the command will be on the Publisher and you do not need to follow the steps in this section.


Note You must have a Cisco Connection Online (CCO) username and password to obtain the clean_publisher command from the web.


To download the clean_publisher command, follow these steps on the Publisher:

Procedure


Step 1 Go to this URL:

http://www.cisco.com/pcgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/voice/callmgr/3.2/DCDScripts.1-0-5.exe&swtype=FCS&software_products_url=%2Fcgi-bin%2Ftablebuild.pl%2Fcallmgr-32&isChild=&appName=

Step 2 Click the DCDScripts.1-0-5.exe hyperlink.

Step 3 On the Technical Support Software Download web page, click the DCDScripts.1-0-5.exe hyperlink.

Step 4 Follow the on screen prompts to download DCDScripts.1-0-5.exe to the Publisher.

You can put DCDScripts.1-0-5.exe in any folder on the Publisher.

Step 5 Go to the folder in which you downloaded DCDScripts.1-0-5.exe and double-click DCDScripts.1-0-5.exe.

Step 6 Follow the on screen prompts to unzip the files in DCDScripts.1-0-5.exe to the C:\dcdsvr folder.


Running the clean_publisher Command

To run the clean_publisher command on the Publisher, follow these steps:

Procedure


Step 1 Open a Command window on the Publisher.

Step 2 Enter the following command and press Enter.

cd c:\dcdsrvr\bin

Step 3 Enter the following command and press Enter. Replace password with the Directory Manager password.

clean_publisher password

This command deletes the replication agreements for no-longer existing instances of the DC Directory.

Step 4 Exit the Command window.