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Cisco Unified Contact Center Express

Case Studies

Learn how implementing a Cisco solution contributed to customer success.

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- Membership Organization Improves Caller Experience (PDF - 150 KB)
- Law Firm Interconnects Global Offices (PDF - 160 KB)
- Manufacturer Improves Responsiveness and Saves Money (PDF - 240 KB)
- Manufacturer Closes More Sales Through Collaboration (PDF - 500 KB)
- Events Management Firm Gains a Competitive Advantage (PDF - 500 KB)
- Software Developer Eliminates Office Space Entirely (PDF - 180 KB)
- University Prepares Communications System for 7000 More Students (PDF - 270 KB)
- Software Developer Accelerates Innovation (PDF - 160 KB)
- International Mining and Construction Gains a Competitive Advantage (PDF - 180 KB)
- Advertising Agency Transforms Communications Processes (PDF - 170 KB)
- Manufacturer Moves Ideas Instead of People (PDF - 140 KB)
- Emerging Reseller Provides Large-Company Service (PDF - 170 KB)
- Cisco Helps UK Leading Commercial Radio Group Deliver Audio Content to UK Radio Stations (PDF - 230 KB)
- Deloitte Chooses Cisco Unified Communications to Remain Competitive (PDF - 1 MB)
- Dutch Business Hotel Introduces Innovative Guest Services (PDF - 270 KB)
- Drug Procurement Company Provides World-Class Caller Experience (PDF - 190 KB)
- Bank Improves Customer Experience and Reduces Costs (PDF - 160 KB)
- Arizona Radiology Practice Improves Patient Care and Customer Service (PDF - 450 KB)
- Credit Union Evolves Its Business with Unified Communications (PDF - 220 KB)
- Cisco Ontario Telemedicine Network (PDF - 260 KB)
- NHL Team Scores with Cisco: Implementing Cisco Unified Communications
- Optio Improves Customer Responsiveness: Implementing Cisco Unified Communication
- University Improves Voice Services While Reducing Costs (PDF - 180 KB)
- In-Room Services Speak Well for Orlando's Hottest New Business Resort
- Multisite Company Simplifies and Enriches Communications
- Southcentral Foundation Streamlines and Integrates Communications (PDF - 60 KB)
- JJ Food Service Limited Books up to $250,000 in Hourly Sales
- South Carolina State Credit Union Reduces Costs and Improves Member Support Svcs (PDF - 63 KB)
- Compass Health Deploys Cisco IP Communications Solution Based on CallManager (PDF - 67 KB)
- Security Lock Distributors Increases Contact Center Agent Productivity and Sales
- Credit Union Enhances Customer Service
- Rosen Hotels and Resort: In-Room Services for Orlando's Business Resort