Cisco Unified Contact Center Express Case Studies - Cisco Systems

Hierarchical Navigation

HOME
- PRODUCTS & SERVICES
  - VOICE AND UNIFIED COMMUNICATIONS
    - CISCO UNIFIED CONTACT CENTER EXPRESS
      - DATA SHEETS AND LITERATURE
        Bulletins
        Case Studies
        Data Sheets
        End-of-Life and End-of-Sale Notices
        Partner Resources
        Q&A
        Solution Overviews
        White Papers

Learn how implementing a Cisco solution contributed to customer success.

Education
Energy and Materials
- International Mining and Construction Gains a Competitive Advantage (PDF - 200 KB)
Financial Services
- Building Better Business Models Around Customers (PDF - 280 KB)
- Vietnamese Bank Upgrades Service with Cisco Unified Communications (PDF - 2 MB)
Healthcare
- Hospital Increases Efficiency of Mobile Clinicians and Staff (PDF - 140 KB) New!
- Top Children’s Hospital Improves Patient Experience New!
- Student Health Organization Provides Faster Service (PDF - 300 KB)
- Medical Clinic Improves Caller Experience (PDF - 180 KB)
Hospitality
Manufacturing
- Software Developer Lowers Phone Costs, Improves Customer Care New!
- Manufacturer Improves Responsiveness and Saves Money (PDF - 240 KB)
- Manufacturer Closes More Sales Through Collaboration (PDF - 500 KB)
Media/Entertainment
- Australian Entertainment Complex Provides World-Class Guest Experience (PDF - 240 KB)
- Events Management Firm Gains a Competitive Advantage (PDF - 500 KB)
Nonprofit
- Membership Organization Improves Caller Experience (PDF - 160 KB)
Professional Services
- Law Firm Interconnects Global Offices (PDF - 160 KB)
Reseller
- Partner Empowers Global Teams with Online Communities
- Emerging Reseller Provides Large-Company Service (PDF - 180 KB)
Retail
- Distributor Transforms Working Practices
- Croatian Automobile Dealership Improves Service and Sales (PDF - 240 KB)
Transportation
- Saudi Arabian Contact Center Migrates to SIP Trunking

News & Alerts

Technology Trends

Support

Communities

About Cisco

Programs