Cisco Computer Telephony Integration Option Programming Guides - Cisco Systems

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Search all Cisco CTI OS Documentation
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CTI OS 8.5
CTI OS 8.0
- CTI OS Developer's Guide for Cisco Unified Contact Center Enterprise, Release 8.0(1) (PDF - 4 MB)
- CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified Contact Center Enterprise, Release 8.0(1)
CTI OS 7.5
- CTI OS Developer's Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted, Release 7.5(1) (PDF - 10 MB)
CTI OS 7.2
- CTI OS Developer's Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.2(1) (PDF - 11 MB)
CTI OS 7.1
- CTI OS Developer's Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.1(1) (PDF - 10 MB)
CTI OS 7.0
- CTI OS Developer's Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0) (PDF - 10 MB)
- CTI OS Release 7.0(0) Internationalization Toolkit (PDF - 470 KB)
CTI OS 6.0
- Cisco ICM Software Release 6.0(0) CTI OS Developer's Guide (PDF - 5 MB)
- CTI OS Release 6.0(0) Internationalization Toolkit (PDF - 810 KB)
Reference Information
- CTI Server Message Reference Guide (Protocol Version 9) for ICM Enterprise and Hosted Editions (PDF - 9 MB)
- CTI Server Message Reference Guide (Protocol Version 13) for ICM Enterprise and Hosted Editions (PDF - 9 MB)
Cisco Toolkit Desktop Software
- Cisco ICM Software Release 4.6 CTI OS Developer's Guide (PDF - 3 MB)
- Cisco ICM Software Release 4.6.2 CTI OS Developer's Guide (PDF - 4 MB)
- Cisco ICM Software Release 4.6.1 CTI OS Developer's Guide (PDF - 3 MB)