Cisco Unified Intelligent Contact Management Enterprise

Introduction

This document explains how you can determine the Microsoft SQL Server edition that is installed on your machine.

Prerequisites

Requirements

Readers of this document should be knowledgeable of the following:

• Microsoft SQL Server Query Analyzer utility

Components Used

The information in this document is based on the software and hardware versions:

• Microsoft SQL Server version 7.0 and later

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

For more information on document conventions, refer to Cisco Technical Tips Conventions.

Determine the Microsoft SQL Server Edition

To determine the Microsoft SQL Server Edition that is currently running on your machine, execute the following query from either ISQL_w or Query Analyzer:

1. Click Start > Programs > Microsoft SQL Server.

2. Run Query Analyzer.

   Note: ISQL w is for version 6.5 of SQL and this doc is for 7.0 or later.

   select @@version

   This command returns results similar to the following:

   Microsoft SQL Server 7.00 - 7.00.961 (Intel X86)
     Oct 24 2000 18:39:12
     Copyright (c) 1988-1998 Microsoft Corporation
     Standard Edition on Windows NT 4.0 (Build 1381: Service Pack 6)

   Note: The last line indicates the edition of Microsoft SQL Server that is installed. In this example, the installed edition is the Standard Edition.

Editions Supported for Use With Cisco ICM

There are several editions of Microsoft SQL Server available, some of which are noted here:

• Desktop

• Developer

• Enterprise

• Evaluation

• Microsoft Data Engine (MSDE)

• Personal

• Small Business

• Standard

• Microsoft Windows CE

The following editions of Microsoft SQL Server are supported for use with Cisco ICM:

• Enterprise

• Standard

Note: There is no benefit to running the Enterprise edition versus the Standard edition with Cisco ICM.

Related Information

• Determining What Microsoft SQL Server Service Pack is Installed
• Technical Support - Cisco Systems