Table of Contents

index

A

accessing

CiscoView   2-4

Device Configuration dialog box   3-2

Integration Utility   2-13

adding IP addresses for other management workstations   3-2

AIX patches required for Java Plug-in   2-3

audience for this document   vii

C

Catalyst switch device package, upgrading   4-3

cautions

significance of   viii

CD-ROM, obtaining documentation on a   x

Cisco.com

features and services   xi

ordering documentation from   x

community strings, setting   A-3

configuring

devices (scenario)   3-1

prerequisites   3-1

procedures   3-1

verification   3-3

connectivity, testing   A-7

D

device

access, limiting   3-3

configuration, scenario   3-1

prerequisites   3-1

procedures   3-1

verification   3-3

display problems, scenario (see device display problems)   4-1

package, verifying that the latest is downloaded   4-2

problems, identifying   A-2

Device Configuration dialog box, accessing   3-2

device display problems, resolving (scenario)   4-1

prerequisites   4-1

procedures   4-2

Catalyst switch device package, upgrading   4-3

device package, verifying that the latest is downloaded   4-2

SNMP timeout/retry values, verifying correctness   4-4

verification   4-4

devices, configuring (scenario)   3-1

prerequisites   3-1

procedures   3-1

device access, limiting   3-3

Device Configuration dialog box, accessing   3-2

IP addresses for other management workstations, adding   3-2

verification   3-3

documentation

feedback (reader comment) form, submitting electronically   xi

obtaining the latest   ix

from Cisco.com   x

from Networking Products MarketPlace   x

from the online Subscription Store   x

on CD-ROM   x

on the web   x

related   ix

F

FAQS

on identifying device problems   A-2

on resolving Java Plug-in problems   A-5

on resolving package upgrade problems   A-4

on setting community strings   A-3

on SNMP error messages   A-3

H

help

(see also troubleshooting)   A-1

obtaining

reporting problems to Cisco Systems   A-10

technical assistance   xi

online   ix

using   vii

HP-UX patches required for Java Plug-in   2-3

I

identifying device problems   A-2

Integration Utility   2-12

features   2-13

starting   2-13

using   2-13

IP addresses for other management workstations, adding   3-2

J

Java Plug-in

installing   2-2

patches required for installation   2-3

resolving problems, with CiscoView 5.4, FAQ on   A-5

L

limiting device access   3-3

N

navigating in CiscoView   2-4

Networking Products MarketPlace, ordering documentation from   x

O

online

help, using   vii

overview   2-1

accessing CiscoView   2-4

displaying menus and making selections   2-7

Bitmap Property dialog box   2-8

tabbed panel format options   2-7

installing   2-2

Java Plug-in, and patches required for   2-2

Integration Utility   2-12

features   2-13

using   2-13

navigating in CiscoView   2-4

Package Support Updater   2-15

using CiscoView   2-8

overview of CiscoView   1-1

features   1-1

device packages   1-2

supported devices   1-2

P

Package Support Updater   2-15

package upgrade problems, resolving   A-4

patches required for install of Java Plug-in

AIX   2-3

HP-UX   2-3

R

reader comment form, submitting electronically   xi

reporting problems to Cisco Systems   A-10

resolving

device display problems (see device display problems, resolving)   4-1

Java Plug-in problems   A-5

package upgrade problems   A-4

S

scenarios

configuring devices   3-1

device display problems   4-1

setting community strings   A-3

setup, testing   A-7

SNMP

error messages, understanding   A-3

timeout/retry values, verifying correctness   4-4

starting

CiscoView   2-4

Integration Utility   2-13

Subscription Store, ordering documentation from   x

T

TAC (Technical Assistance Center)   xii

escalation center   xiii

web site   xii

tasks in CiscoView   2-8

technical support, obtaining   xi

(see also troubleshooting)   A-1

customers and partners (Cisco.com)   xi

services and features   xi

online help   vii

warranty or maintenance contract customers (TAC)   xii

testing basic connectivity and setup   A-7

third-party vendors, integrating with   2-12

Integration Utility, features   2-13

Integration Utility, using   2-13

troubleshooting CiscoView   A-1

basic connectivity and setup, testing   A-7

community strings, setting   A-3

device problems, identifying   A-2

package upgrade problems, resolving   A-4

SNMP error messages, understanding   A-3

typographical conventions used in this document   viii

U

upgrade problems, resolving package   A-4

V

vendors, integrating with   2-12

Integration Utility

features   2-13

using   2-13

verifying device configuration   3-3

W

working in CiscoView   2-8

World Wide Web

ordering documentation over   x