index

A
C
D
E
F
H
I
J
L
N
O
P
R
S
T
U
V
W

index

A

access

CiscoView, setting up 2-2

device, verification of authorized workstations only 4-3

privileges to devices, limiting during device configuration 4-3

accessing

Device Configuration dialog box 4-2

adding

devices to a stack with StackMaker 3-3

IP addresses during device configuration 4-2

audience for this document vii

C

Catalyst

4000 device, configuring 4-1

switch device packages, ensuring currency 5-2

cautions

regarding stacking devices 3-5

significance of viii

CCO (Cisco Connection Online)

downloading NMIDB 2-11

CD-ROM, obtaining documentation on a x

Cisco.com

accessing xii

features and services xi

ordering documentation from x

Cisco.com, ordering documentation from x

CiscoView

CMF components in use 1-3

features 1-2

integrating with third-party NMS (see Integration utility) 2-11

overview 1-1

CiscoWorks 2000 server overview 1-3

clearing devices from a stack, with StackMaker 3-3

client machines, prerequisite to using CiscoView on 2-2

CMF (Common Management Foundation), components used by CiscoView 1-3

community strings, setting (troubleshooting FAQ) A-3

configuring device stacks, in StackMaker 3-6

connectivity, testing A-6

contacting Cisco

things to do prior to A-11

D

device

configuring

accessing the Device Configuration dialog box 4-2

adding IP addresses 4-2

limiting access privileges 4-3

prerequisites 4-1

verification of access by authorized workstations only 4-3

display problems (see display problems) 5-1

integrating new device information (see Device Support utility) 2-15

packages

definition 1-2

verifying during display problem diagnosis 5-2

problems, identifying (troubleshooting FAQ) A-2

stacking (see StackMaker) 3-3

types supported 1-3

Device Configuration dialog box, in configuring devices 4-2

Device Support utility

features 2-14

using 2-15

display problems

ensuring currency of Catalyst switch device packages 5-2

display problems, diagnosis and resolution

identifying device problems A-2

prerequisites 5-1

reporting problems to Cisco A-11

resolving package upgrade problems A-4

verifying

latest device packages 5-2

repair 5-4

SNMP timeout/retry values 5-4

documentation

feedback (reader comment) form, submitting electronically x to xi

obtaining the latest ix to x

from Cisco.com x

from Networking Products MarketPlace x

from the online Subscription Store x

on CD-ROM x

on the web ix

related ix

E

error messages

SNMP (FAQ on) A-3

StackMaker A-10

F

FAQs

troubleshooting

identifying device problems A-2

resolving package upgrade problems A-4

setting community strings A-3

understanding SNMP error messages A-3

H

hardware platform for StackMaker 3-4

help

online ix

online help vii

technical assistance xi to xiii

host name of a device, obtaining in StackMaker 3-4

I

identifying device problems (troubleshooting FAQ) A-2

installing CiscoView, reference 2-2

Install the latest device packages 5-3

integrating

Cisco applications with third-party NMS (see Integration utility) 2-11

new device information into CiscoView (see Device Support utility) 2-14

Integration utility

features 2-11

usage 2-12

IP addresses, adding during device configuration 4-2

J

Java plug-in, prerequisite to using CiscoView on client machines 2-2

L

limiting access privileges to configured devices 4-3

N

naming device stacks, in StackMaker 3-4

navigating through CiscoView 2-2

Networking Products MarketPlace, ordering documentation from x

Network Management System (see NMS) 2-11

NMIDB (Network Management Integration Data Bundle), downloading from CCO 2-11

NMS (Network Management System), third-party, integrating with CiscoView

Integration utility

features 2-11

usage 2-12

O

online help

CiscoView, using vii

StackMaker 3-6

P

prerequisites

for configuring devices 4-1

for contacting Cisco A-11

to using CiscoView on a client machine 2-2

R

reader comment form, submitting electronically x to xi

Remove the old device packages 5-3

removing devices from a stack, with Stackmaker 3-3

resolving package upgrade problems (troubleshooting FAQ) A-4

restoring devices to a stack, with StackMaker 3-3

S

seed devices

definition 3-2

setting, in StackMaker 3-3

setting up CiscoView

access 2-2

installation 2-2

navigation 2-2

overview (table) 2-1

testing A-6

usage overview (table) 2-7

SNMP (Simple Network Management Protocol) A-3

community strings, in stacking devices 3-5

device control method 1-2

SNMP Manager platform, precautions if not integrated with CiscoView 3-5

timeout/retry values, verifying during display problem diagnosis 5-4

stackable

device, definition 3-2

neighboring devices, viewing with StackMaker 3-3

StackMaker

adding devices to a stack with 3-3

building the stack with 3-5

caution regarding stacking devices 3-5

clearing devices from a stack with 3-3

configuring stacks with 3-6

device description field 3-4

device membership in multiple stacks 3-5

error messages A-10

getting help on 3-6

hardware platform for 3-4

host names for devices, obtaining in 3-4

main window components of 3-3

removing devices from a stack with 3-3

restoring devices to a stack with 3-3

seed device, setting with 3-3

stack

members, viewing with 3-4

names, displaying or changing with 3-4

starting 3-2

viewing stackable neighbors with 3-3

Subscription Store, ordering documentation from x

T

TAC (Technical Assistance Center) xii to xiii

accessing

by telephone xiii

website xii

features and services xii

Technical Assistance Center (see TAC)

technical support

online help vii

things to do prior to contacting Cisco A-11

technical support, obtaining xi to xiii

customers and partners (Cisco.com) xi

accessing xii

services and features xi

warranty or maintenance contract customers (TAC) xii to xiii

accessing xii to xiii

features and services xii

telephone numbers for TAC xiii

testing basic connectivity and setup A-6

third-party NMS (see NMS) 2-11

troubleshooting

display problems (see display problems) 5-1

setting community strings A-3

StackMaker error messages A-10

testing basic connectivity and setup A-6

understanding SNMP error messages A-3

typographical conventions used in this document viii

U

upgrade package, resolving problems with (troubleshooting FAQ) A-4

utilities

Device Support

features 2-14

using 2-15

Integration

features 2-11

using 2-12

V

verifying

device access by authorized workstations only 4-3

solution of display problems 5-4

viewing stackable neighboring devices, with StackMaker 3-3

views, functionality of 1-1

W

workstations, verifying device access by authorized only 4-3

World Wide Web

accessing Cisco.com via xii

accessing TAC via xii

ordering documentation over ix

Table of Contents