User Guide for CiscoView 6.0
Package Support Updater
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Table of Contents

Package Support Updater
 Web-Based Interactive Mode
 CLI and Standalone Interactive Modes
 Device Package Installation Messages

Package Support Updater

Use Package Support Updater (PSU) to:

  • Integrate new Cisco device information asynchronously with the CiscoView engine.
  • Install or uninstall device packages.
  • Update installed device packages.
  • View a list of currently installed device packages and their versions.
  • View a log of all device package changes.
  • Automate device package installations and updates.

PSU operates in one of three modes: web-based interactive mode, Command Line Interface (CLI) mode, and standalone interactive mode.

Web-Based Interactive Mode

Web-based interactive mode provides a graphical user interface (GUI) to install device packages remotely without requiring the administrator to Telnet to or access the CiscoWorks server console. This mode also allows you to schedule automatic downloads of new device packages from Cisco.com onto the server. The device packages on the client machine can be uploaded onto the server without the use of ftp. For more information on device packages, see the "Device Packages" section

Using PSU in web-based interactive mode, you can perform the tasks listed in Table 3-1.

Table 3-1   Package Support Updater Tasks

Task  Description 

Starting Package Support Updater (PSU)

To start PSU, log into CiscoWorks Small Network Management Solution (SNMS) 2.0 and click
Admin > Device Manager > Package Support Updater.

Viewing Installed Packages

To view installed packages, log into SNMS and click Admin > Device Manager > View Installed Packages.

Installing Device Packages

To install new device packages or update existing packages, start PSU and click Add Packages.

Scheduling Automatic Downloads from Cisco.com

To schedule automatic downloads from Cisco.com, start PSU and click Add Packages > Schedule Downloads.

Installing Device Packages from a Client Machine

To install device packages from a client machine, start PSU and click Add Packages > Hard disk/CD-ROM on this client workstation.

Uninstalling Device Packages

To uninstall device packages from a client machine, start PSU, and click Delete Packages.

Viewing the Device History

To view device package changes, start PSU and click View History.

The log shows up to 50 of the most recent changes.
Note   Only one client can add or delete device packages at a time. After adding or deleting device packages, all active users must close their browsers and log back into CiscoWorks.

CLI and Standalone Interactive Modes

You can run the PSU in two additional modes:

  • CLI Mode: Noninteractive standalone mode that is run from the command line
  • Standalone Interactive Mode (xpsu)
  • The CLI and standalone interactive modes require the administrator to Telnet to the CiscoWorks server and manually install or uninstall device packages. PSU also works with a proxy server, when a direct connection to the Internet is not available.
    • Note   CLI and Standalone interactive modes are supported only on server machines.

Device Package Installation Messages

Table 3-2 lists the messages you might see during the device package installation process.

Table 3-2   Device Package Installation Message Summary

Sample Message  Message Type  Explanation  Message Location 

Path /tmp/dir2/x is invalid.

Error

Specified directory is not a valid directory.

Status bar

Found 2 CiscoView packages in the directory /tmp/dir/.

Info

Specified directory is a valid directory.

Status bar

Package C8500 cannot be downgraded to a lower version.

Error

User selected a package whose superseding version has already been installed.

Status bar

Cannot find base package `CDPAddlet' for C8500.

Error

Base packages are unavailable for selected package.

Status bar

Package "IOS Addlet has been added to install list due to dependencies."

Info

Installer automatically selected a base package.

Status bar

Cannot proceed with install. Reason: Insufficient disk space.

Error

Not enough disk space.

Dialog box

Refer to the PSU online help for more information.