Table of Contents

Index

A

AAA clients

adding and configuring in ACS   3-10

accessing

from server   1-2

account disablement

Account Disabled check box   3-17

ACS administrators

adding   3-9

ACS users

adding   3-16

administration folder   1-3

administrative account

adding new accounts   3-19

adding users   3-20

audit logs

about   4-1

viewing   4-6

authentication

about   3-3

changing to local   3-5

overview   3-3

selecting Cisco Secure ACS server   3-14

synchronizating the server for local   3-6

using Cisco Secure ACS   3-7

with Cisco Secure ACS   3-4

authorization

of CiscoWorks Common Services commands   3-4

See also authentication

B

backing up the database   2-4

backup file location   3-3

backup jobs logs

about   4-1

viewing   4-4

C

certificates

changing   3-18

Checkpoint Configuration page

configuring checkpoints   2-11

checkpoints

about   2-10

scheduling   2-11

Cisco.com

about   xii

accessing   xii

registering   xiii

common services folder   1-3

compacting

about   2-2

scheduling   2-3

completed jobs logs

about   4-1

viewing   4-2

configuration folder   1-3

conventions   viii

customer service and support   xii, xiii

D

databases

about   2-1

administering   2-1

backing up   2-4

changing passwords for   2-8

compacting   2-2

credentials   2-8

restoring   2-6

scheduling checkpoints for   2-10

utilities for managing   2-1

documentation

accessing   x

audience   vii

conventions   viii

feedback   xi

ordering   x

related   ix

Documentation CD-ROM   x, xi

E

edit user task   1-4

F

folders   1-3

L

licenses

updating   3-1

logging

about   4-1

logging folder   1-4

logging in   1-1

login module

setting to local   3-6

setting to TACACS+   3-12

logs

Audit   4-6

Backup Jobs   4-4

Completed Jobs   4-2

Operation   4-7

Restore Jobs   4-5

Scheduled Jobs   4-2

M

management center folder   1-3

MDCSupport.exe   3-20

monitoring center folder   1-3

O

operation logs

about   4-1

viewing   4-7

P

passwords

for SQL databases   2-8

preferences

backup directory   3-3

e-mail alert recipients   3-2

e-mail alert sender   3-2

log file storage   3-2

mail server   3-2

specifying   3-2

privileges

about   1-4

for CiscoWorks Common Services applications   1-4

for client applications   1-5

R

restore jobs logs

about   4-1

viewing   4-5

restoring

caution   2-6

databases   2-6

roles

about   1-4

in CiscoWorks Common Services   1-4

in client applications   1-5

S

scheduled jobs

deleting   4-3

scheduled jobs logs

about   4-1

viewing   4-2

service and support   xii, xiii

services

provided by CiscoWorks Common Services   1-1

SSL   3-18

synchronizing the server

for local authentication   3-6

system administration

utilities   3-1

T

TAC (Technical Assistance Center)

about   xii

contacting   xiii

TACACS+   3-4

technical assistance

Cisco.com   xi, xii

obtaining   xi

Technical Assistance Center

See TAC

troubleshooting, collecting data   3-20

U

users

disabling accounts   3-17

V

VPN/Security Management Solution drawer   1-3

W

watchdog packets

configuring on AAA clients   3-12