Table of Contents
IndexA
B
C
D
E
F
G
H
I
M
N
O
P
R
S
T
U
W
Index
A
ACS roles and privileges D-4
API_Writer (table) D-5
GUI_Reader (table) D-4
GUI_Writer (table) D-5
software images to AUS 3
database password, changing 2
NAT settings, specifying 1
user roles and permissions 3
assigning images to a device, in AUS
Assign an Image to Devices (table) 5
Assign Images to Device (table) 3
multiple images 3
one image 5
audience for this document vii
AUS (Auto Update Server) 1
bootstrapping PIX Firewalls for 1
configuration, verifying 3
procedure 2
configuring firewalls for 1
procedure 2
verifying 3
device not current after update request, troubleshooting B-5
initial configuration of firewalls for 1
configuration, verifying 3
procedure 2
navigating in 1
AUS Drawer (figure) 3
CiscoWorks2000 Login Window (figure) 2
logging in to the CiscoWorks2000 desktop 1
starting 3
overview 1
troubleshooting B-1
user interface, understanding 4
AUS GUI Elements (figure) 4
AUS GUI Elements (table) 5
AUS Table Elements (figure) 6
AUS Table Elements (table) 6
GUI 4
table elements 6
using 1
auto update, requesting 3
Device Summary (table) 2
Software Images (table) 2
errors in AUS, troubleshooting B-4
Auto Update Server (see AUS) 1
B
bootstrapping managed devices 1
configuration, verifying 3
process 2
browser access to AUS, troubleshooting B-8
buttons grayed-out, troubleshooting B-9
C
deleting an image file assigned to multiple devices 4
simultaneous requests to a large number of devices to contact AUS 3
significance of viii
obtaining technical assistance through xi
ordering documentation from ix
CiscoWorks2000 Server server roles and privileges
in AUS D-1
PIX Firewalls 1
D
Database Password Change (table) 3
password in AUS, changing 2
image files 4
AUS, viewing devices that have contacted 3
bootstrapping managed 1
configuration, verifying 3
procedure 2
caution regarding assignment to multiple devices 4
Device Assignment Summary (table) 2
summaries of, viewing in AUS 1
initial configuration (bootstrapping) 1
configuration, verifying 3
procedure 2
rebooting after assignment B-8
downloading the same file repeatedly B-8
not appearing in device summaries B-2
not contacting AUS B-2
two images of the same type assigned B-7
device not appearing in, troubleshooting B-2
Device Summary (table) 2
feedback, providing electronically or by mail x
from Cisco.com ix
ordering x
related viii
E
error messages, understanding B-9
Event report, in AUS 3
F
firewalls (see PIX Firewalls) 1
G
GUI_Reader Role, ACS roles and privileges (table) D-4
GUI_Writer Role, ACS roles and privileges (table) D-5
H
online viii
technical assistance, obtaining xi
Cisco.com xi
TAC xi
I
Image Assignments Summary (table) 4
summary information for, viewing 4
Assign an Image to Devices (table) 5
Assign Images to Device (table) 3
Device Assignment Summary (table) 2
multiple images 3
one image 5
summary information, viewing 1
cannot apply two images of the same type B-7
devices not current after assignment B-7
Add Image (table) 3
adding to AUS 3
deleting 4
Software Images (table) 2
M
managed devices, bootstrapping 1
configuration, verifying 3
process 2
N
NAT Settings (table) 2
settings, specifying in AUS 1
Networking Products MarketPlace, ordering documentation from ix
O
Obtaining ix
overview of PIX MC and AUS 1
user roles and permissions 3
AUS overview 1
P
AUS database, changing 2
cannot add through the AUS GUI B-6
errors when adding B-6
initial configuration (bootstrapping) 1
configuration, verifying 3
procedure 2
PIX Firewalls, adding and configuring new (scenario)
initial configuration (bootstrapping) 1
configuration, verifying 3
procedure 2
PIX Firewalls, multiple, managing with PIX MC and AUS (scenario)
Configuration Overview (figure) 7
Configuration Settings (table) 8
verifying AUS 11
initial configuration (bootstrapping) 1
configuration, verifying 3
procedure 2
PIX MC and AUS Implementation (figure) 10
PIX MC and AUS Interaction (table) 10
PIX image file, troubleshooting
cannot add through the AUS GUI B-6
errors when trying to add B-6
R
reader comment form, submitting electronically x
rebooting, cannot start AUS after, troubleshooting B-9
Event report 3
Event Type Descriptions (table) 5
System Info report 1
troubleshooting B-8
S
software images, managing in AUS
Add Image (table) 3
adding 3
deleting 4
device assignment summary, viewing 1
Image Assignments Summary (table) 4
image assignment summary, viewing 4
Software Images (table) 2
AUS 3
auto updates, in AUS 3
Subscription Store, ordering documentation from ix
System Info Report, in AUS 1
T
TAC (Technical Assistance Center)
obtaining support from xi
how the Escalation Center works xiii
priority levels, understanding xii
telephone numbers xiii
website xii
Technical Assistance Center (see TAC) xi
technical support xi
(see also troubleshooting) B-1
through Cisco.com xi
through TAC xi
telephone numbers for TAC (see technical support) xiii
AUS B-1
adding a file that is not a PIX image or PDM file B-6
authentication errors B-4
browser access to B-8
buttons grayed-out B-9
device has not contacted AUS B-2
device not appearing in the device summary B-2
device not current after auto update request B-5
device rebooting after assignment of a new image B-8
device repeatedly downloading the same file B-8
error messages, understanding B-9
failure to start after reboot B-9
image assigned to a device not appearing B-7
image files, assigning two of the same type B-7
PDM or PIX image files, errors when trying to add B-6
reports B-8
image file, missing references between devices and 4
performance issues when requesting multiple devices contact AUS 3
typographical conventions used in this document vii
U
defining, overview of 3
CiscoWorks2000 Server roles and general privileges (table) D-2
in AUS D-1
ACS roles and privileges D-4
CiscoWorks2000 Server, and D-1
W
contacting TAC via xii
obtaining Cisco documentation via ix