User Guide for CiscoWorks QoS Policy Manager 3.0
Additional Administration Features
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Table of Contents

Additional Administration Features

Additional Administration Features

The following topics describe additional QPM administration features:

Backing Up and Retrieving Data

You can back up all the QPM data on the QPM server. In the event of data loss, you can retrieve the data that has been backed up.

The following topics describe backing up and retrieving data:

Understanding QPM Backups

You can create the following types of backups to save QPM information on the QPM server:

  • Full backup—Backs up all the QPM information on the QPM server. The file name of each full backup contains the date and time of the backup. You can make a full backup at any time to a location of your choice on the QPM server or to another computer through a mapped network drive. You can retrieve a full backup, and you can delete full backups.

  • Incremental backups—An incremental backup saves all the changes since the previous incremental backup. Incremental backups are stored in a system-defined location on the QPM server. You can make an incremental backup at any time, and you can also create schedules for incremental backups.

When you retrieve data from incremental backups, all the previous incremental backup files are also used to recreate the QPM database. You can delete all the incremental backups on the QPM server, but you cannot delete individual incremental backups.

Related Topics

Making and Scheduling Backups

You can make a full or incremental backup at any time. You can also create schedules for incremental backups.

Procedure

Step 1   Select Admin > Backup/Retrieve Backup.

If the Backup/Retrieve Backup application is already open, select Create Backups in the Backup/Retrieve Backup navigation TOC.

The Create Backup page appears.

Step 2   To make an immediate backup, select the Backup Now check box.

  • To make a full backup, select the Full radio button. In the Backup directory path field, enter the full path of directory in which you want to save the backup files.
  • To make an incremental backup, select the Incremental radio button. The incremental backup files are saved to a default location on the QPM server.

Step 3   To create a schedule of incremental backups:

   a. Select the Schedule Incremental Backup check box.

   b. Enter the date and time of the first scheduled backup.

   c. Choose the frequency of the backups—once, daily, or weekly.

See Create Backup Page for more information about the fields in this page.

Step 4   Click Submit.

If you selected to make an immediate backup, the backup process starts, and the corresponding Retrieve Backup page appears.

If you created a backup schedule, you can view the next scheduled backup in the Scheduled Backups page. See Viewing and Deleting Backup Schedules.

Note   You can create multiple backup schedules. You must click Submit to save each schedule.

Related Topics

Viewing Backup History

You can view the status and other details of full and incremental backups.

Procedure

Step 1   Select Admin > Backup/Retrieve Backup. The Create Backup page appears.

Step 2   To view the full backup history, select Retrieve Full Backup in the TOC in the left pane. The Retrieve Backup page appears displaying a list of full backups. From this page you can also retrieve and delete full backups. See Retrieve Full Backup Page for information about this page.

Step 3   To view the incremental backup history, select Retrieve Incremental Backup in the TOC in the left pane. The Retrieve Incremental Backup page appears displaying a list of incremental backups. From this page you can also retrieve and delete all incremental backups. See Retrieve Incremental Backup Page for information about this page.

Related Topics

Retrieving Backup Information

You can retrieve the data from a full backup, or from the incremental backups. The retrieved data overwrites current QPM data on the QPM server.

Warning You should use the QPM Retrieve feature with care.

The following topics describe retrieving full and incremental backups:

Retrieving a Full Backup

You can retrieve a full backup at any time. Each full backup file is identified by the backup date and time.

Procedure

Step 1   Select Admin > Backup/Retrieve Backup. The Create Backup page appears.

Step 2   In the TOC in the left pane, select Retrieve Full Backup. The Retrieve Full Backup page appears displaying a list of full backups.

Step 3   Select the backup you want to retrieve.

Step 4   Click Retrieve Backup. The Retrieved Backup History page appears displaying the status and other details of the retrieved backup.

Step 5   Log out of QPM and the CiscoWorks2000 desktop, and restart the QPM server.

Note   After you retrieve a full backup, you must delete all previous incremental backups before you can make incremental backups for the retrieved database. See Deleting Incremental Backups for more information.
Related Topics

Retrieving Incremental Backups

When you retrieve data from incremental backups, all the incremental backup files up to and including the selected backup are used to recreate the QPM database.

Procedure

Step 1   Select Admin > Backup/Retrieve Backup. The Create Backup page appears.

Step 2   In the TOC in the left pane, select Retrieve Incremental Backup. The Retrieve Incremental Backup page appears displaying a list of incremental backups.

Step 3   Select the backup you want to retrieve.

Step 4   Click Retrieve Backup. The Retrieved Backup History page appears displaying the status and other details of the retrieved backup.

Step 5   Log out of QPM and the CiscoWorks2000 desktop, and restart the QPM server.

Note   After you retrieve from an incremental backup that is not the latest, you must delete all previous incremental backups before you can create incremental backups for the retrieved database. See Deleting Incremental Backups for more information.
Related Topics

Viewing Retrieved Backup History

You can view the status and other details of retrieved backups.

Procedure

Step 1   Select Admin > Backup/Retrieve Backup. The Create Backup page appears.

Step 2   In the TOC in the left pane, select Retrieved Backup History. The Retrieved Backup History page appears displaying a list of retrieved backups. See Retrieved Backup History Page for more information about this page.

Step 3   To delete a row from the table, select the row, and click Delete.

Related Topics

Deleting Backups

The following topics describe deleting full and incremental backups:

Deleting a Full Backup

You can delete a full backup at any time. Each full backup file is identified by the backup date and time.

Procedure

Step 1   Select Admin > Backup/Retrieve Backup. The Create Backup page appears.

Step 2   In the TOC in the left pane, select Retrieve Full Backup. The Retrieve Full Backup page appears displaying a list of full backups.

Step 3   Select the backup you want to delete.

Step 4   Click Delete. A warning appears. Click OK to continue.

Related Topics

Deleting Incremental Backups

You can delete all the incremental backups on the QPM server, but you cannot delete individual incremental backups. This is because when you retrieve incremental backups, all the previous incremental backup files are used to recreate the QPM database.

Note   You must delete all incremental backups after you retrieve a full backup, or an incremental backup that is not the latest backup, before you can make incremental backups for the retrieved database.
Procedure

Step 1   Select Admin > Backup/Retrieve Backup. The Create Backup page appears.

Step 2   In the TOC in the left pane, select Retrieve Incremental Backup. The Retrieve Incremental Backup page appears displaying a list of incremental backups.

Step 3   To delete all incremental backups, click Delete All. A warning appears. Click OK to continue.

Related Topics

Viewing and Deleting Backup Schedules

You can view details of the next incremental backup for each schedule you have defined, and you can delete an entire backup schedule.

Procedure

Step 1   Select Admin > Backup/Retrieve Backup. The Create Backup page appears.

Step 2   In the TOC in the left pane, select Scheduled Backups. The Scheduled Backups page appears displaying a list of the next scheduled backup for each backup schedule. See Scheduled Backups Page for more information about this page.

Step 3   To delete an entire schedule (not just the next backup), select the backup that belongs to the schedule you want to delete, and click Delete Schedule.

Tip To modify the time or frequency of a schedule, delete the schedule and create a new schedule.
Related Topics

Using the QPM Audit

The QPM audit feature provides audit logs about changes made to QPM deployment groups, global libraries, and device information:

Viewing Audit Logs

You can view the following audit logs:

  • Policy groups—These logs track changes made to policy group properties and policies, including policy group device assignments in a specified deployment group.

  • Deployment groups—These logs track Deploy, Save, Restore, Upload, and Import actions on a deployment group. The audit provides a message for each operation. Three message levels are available—information, warning, and error.

  • Libraries—These logs track changes made to IP aliases, application aliases, and policy group templates. (System-created policy group templates are not recorded in the Audit logs.)

  • General—These logs track changes made to the QPM device inventory following device rediscovery.

The logs provide links to view the items that have been modified.

Procedure

Step 1   Select Admin > Audit. The Audit Trail Policy Groups/Policies page appears.

Step 2   Select the type of logs you want to view in the TOC.

Step 3   For policy groups and deployment groups logs, select the deployment group for which you want to view information.

See the following topics for more information about the fields in these pages:

Related Topics

Deleting Audit Logs

You can delete old audit logs that you no longer need.

Procedure

Step 1   Select Admin > Audit. The Audit Trail Policy Groups/Policies page appears.

Step 2   Select the type of logs you want to delete in the TOC.

Step 3   For policy groups and deployment groups logs, select the deployment group for which you want to delete logs. The logs for the selected deployment group are displayed.

Step 4   Click Clear. A Calendar dialog box opens.

Step 5   Use the navigation arrows above the calendar table to navigate through the calendar. In the calendar table, choose the date to which you want to delete logs.

Step 6   Click OK. The audit logs before and including the selected date are deleted, and no longer appear in the Audit display.

Related Topics

Importing Policies from QPM 2.1.x

You can import policies from a QPM 2.1.x export file. The QPM 2.1.x export file contains policy database information in XML format.

QPM creates new policy groups containing the imported policies and QoS properties. The policies are imported into policy groups, according to the network elements on which they were configured. If the network elements on which the policies were originally defined, exist in the QPM device inventory, you can assign them to the policy groups.

QPM does not assign network elements to existing devices in the following cases:

  • The current device constraints are different from the imported devices, for example, the IOS version has been changed.

  • The network element belongs to an ASIC.

    • Note   If an interface is a member of an imported QPM 2.1.x device group, and also has its own policies, network element assignments are made only for the QPM 2.1.x device group policies.

The following changes are made to imported policies:

  • Imported policies of policy types that have been upgraded in QPM 3 are upgraded. For example, QPM 2.1.x limiting policies are converted to QPM 3 policing policies, QPM 2.1.x coloring policies with PBR are converted to QPM 3 marking policies, and so on.

  • Imported application services are translated into appropriate conditions in the filters.

  • Imported policies for devices with IOS 12.2T branch versions are mapped to the relevant 12.2T branch version.

  • Imported policies for devices with IOS 12.1E branch versions are mapped to the relevant 12.1E branch version.

  • Policies for GGSN that are supported by 7200 devices, are imported into policy groups with device constraints for 7200 devices.

The following policies are not imported:

  • Policies for devices with IOS 11.1, 11.2, and 11.3.

  • Policies for LocalDirector devices.

  • GGSN policies that are not supported by 7200 devices.

Before You Begin
Procedure

Step 1   Select Admin > Import Policy Groups. The Import Policy Groups From 2.1 page appears.

Step 2   Select the deployment group to which you want to import the policies.

Step 3   In the Import file path field, enter the name and location of the QPM2.1.x XML file you want to import, or click the Browse button to select the file.

Step 4   Click OK.

The Import Policy Groups - Device Selection page appears displaying a list of the devices in the QPM device inventory. By default, all devices are selected.

For more information about this page, see Import Policy Groups - Device Selection Page.

Step 5   Clear the check boxes by those devices you do not want to assign to imported policy groups. Click Import Policies.

A dialog box appears informing you that the import process has started.

Step 6   In the dialog box, do one of the following:

  • View a report showing the status of the import process, and information about the policies that were not imported:
    • Click View. The Import Policy Groups Reports page appears.

    • Select the report you want to view, and click View. The selected report is displayed in a separate window. See Import Report for information about the Import report.

      • Note   To view a report later, select Reports > Import Policy Groups to display the Import Policy Groups Reports page.
  • Click Continue to continue editing policies. The Policy Groups page appears.

Note   If you are working with multiple ACS device groups, you should repeat this procedure for each device group in your QPM 3 system.

Changing SNMP Settings

QPM uses Simple Network Management Protocol (SNMP) to query network devices, and discover device information.

You can change the following SNMP properties, if you have the appropriate privileges:

  • Timeout—Amount of time the system should wait for a device to respond before trying to access it again.

  • Retries—Number of times the system tries to access devices.

  • Minimum thread number—The minimum number of SNMP requests that can processed concurrently.

  • Maximum thread number—The maximum number of SNMP requests that can processed concurrently.

Procedure

Step 1   Select Admin > SNMP. The SNMP Properties page appears.

Step 2   Change SNMP parameters as required. See SNMP Parameter/Properties Page for more information about the fields in this page.

Step 3   Click Save.