Using QoS Policy Manager 2.0
Managing Devices

Table of Contents

Managing Devices

Managing Devices

These topics describe tasks for working with devices and their interfaces.

Working with Devices

The devices managed by QPM-PRO can be routers, switches, layer 3 switches, and LocalDirector. These devices must run a software version that supports QoS capabilities.

These topics describe the QPM-PRO tasks for devices:

Adding a Device

You must add a device to the QoS database before you can configure the QoS settings for the device or its interfaces. Supported features include OS Detection and IOS Mapping and Device System Name.

OS Detection and IOS Mapping

QPM-PRO uses the device IOS version number to load device capabilities to the database. All sub-versions of a certain version are translated to the major version, unless QPM-PRO explicitly supports the minor version. In QPM-PRO, new minor versions are mapped to the last, supported minor version and not to the major version.

Both the device software version and the mapped software version are displayed in the Device Properties window:

  • Software Version—IOS version that QPM-PRO detected

  • Mapped Software Version—IOS version to which the detected IOS version is mapped

Device System Name

The device system name can be defined in the device configuration and can be used instead of the device's IP address. The device system name is detected during the Verify Device Info operation while defining a device in the database. The device system name is added to the Device Properties window.

You can define your tree view by IP address/DNS name or by device system name, if it is configured.

Before You Begin

Obtain this information for each device you are adding.

  • Host name or IP address of the device or one of its interfaces

  • SNMP read community string

  • Telnet password

  • The enable mode password for the device

If the device is offline, you also need this information.

  • Device model

  • Mapped software version

Procedure

Step 1   From the Policy Manager, select Devices>Device>New, or right-click in the tree view and select New Device. QPM-PRO opens the New Device window.


Figure 6-1: New Device window


Step 2   Fill in the New Device window fields:

  • IP Address—The IP address or DNS name for the device.
  • Device Name—The Device name is filled-in automatically from the host name in the device.
  • Community—The SNMP read community string for the device.
  • User Name—The name with which you logged into the system.
  • Password—The password required for Telnet access to the device.
  • Enable Password—The password required to enter enable mode on the device.
  • Vendor—The vendor who makes the device.
  • Device Model—The model number of the device.
  • Software Version—The software version on the device.
  • Mapped Software Version—The software version to which QPM refers for QoS features.
  • Prompt—A special, optional prompt that you previously set on the device. The device presents the hostname as a default prompt. You can change the prompt with the prompt command on the device. If you enter the default (hostname) as the prompt in this field, QPM will not detect that it is a special prompt.

See the "New Device and Device Properties Dialog Boxes" section for more information.

Step 3   If the device is online, ensure that Verify Device Information and Detect Interfaces are selected and click OK. (Or, you can click the Verify Device Info button, and then the Detect Interfaces button, to accomplish the same thing). If you want to upload existing QoS configurations from devices that are already in the policy database, select Upload Device Configuration. See Uploading Device QoS Configurations for more information. Click Global Settings Overwrite to change global settings or enable/disable write memory after deployment. See Viewing or Changing Device Properties for more information.

QPM-PRO queries the device for its software version and model information, then queries the device for a list of interfaces and their configuration information. When the device has returned the interface information, QPM-PRO opens the Detect Interfaces window if appropriate. For some devices, you cannot configure specific interfaces, so QPM-PRO does not show you the list of device interfaces.

Step 4   In the Detect Interfaces window (if QPM-PRO opens it), ensure the interfaces you want to manage are in the list of selected interfaces, and remove any interfaces that you do not want to manage from the list. Click OK when finished.

QPM-PRO creates a folder for the device in the tree view using the name of the device. The device interfaces are included as members of this folder. Interface description, if it exists in the CLI, is retrieved in the Detect Interface operation. All interface information, including interface description, is shown in the interface preview in the lower part of the screen when the interface is selected.


Tips
  • If the device is offline, you must deselect the Verify Device Information and Detect Interfaces check boxes to define the device. You must also select a device model before you can select a software version.

  • You can manually define the interfaces by clicking Define Interface instead of selecting Detect Interfaces or clicking the Detect Interfaces button. See the "Adding Device Interfaces" section for more information.

  • If you are adding a Catalyst 6000 family switch, you can configure the 1P2Q2T or 2Q2T QoS properties while you add the device. To configure these properties, click QoS Property, which opens the Properties of CatOS Queuing dialog box, before you click OK in the New Device window. You can reconfigure these settings through the device's properties after you add the device to the database.

Related Topics

Uploading Device QoS Configurations

Using QPM-PRO, you can upload the existing QoS configurations on devices when you add them to the policy database or before you make a QoS configuration change. This is useful if you install QPM-PRO on a system where you already have devices defined. Instead of redefining the device characteristics, you can use the upload feature to automatically update the QPM-PRO database with device information when you add the device.


Note   You can upload device configuration one time only. The Upload Device Configuration check box is disabled in the Device Properties window after you make QoS configuration changes to the device.

The Upload Process incorporates the following steps:

  • After the device is added and its interfaces are detected, the configuration that is running on the device is translated to QoS properties and policies and is added to the policy database.

  • An HTML report is generated. This report logs all the QoS configurations that were not successfully uploaded to the database. Upload failure may be caused by incomplete configurations that exist on the router or unsupported options. See Device Upload Error Messages for more information.

  • After the upload is complete, a prompt directs you to view the report in the system browser.

In the case of defining exactly the same policy on several interfaces, a duplicate resource is created.

After upload is completed, an HTML report is generated. (See Figure 6-2 for a sample report.) This report logs all the QoS configurations that were not successfully uploaded to the database. Upload failure may be caused by incomplete configurations that exist on the router or unsupported options.


Figure 6-2: Sample Upload Device Configuration Report


The column headings are as follows:

  • Interface—The interface on the device.

  • QoS Prop/Action—The Quality of Service action.

  • Error Type—The Error Type is either Unsupported or Incomplete.

  • Description—The upload error message. See Device Upload Error Messages

Related Topics

Device Upload Error Messages

The following is a complete list of error messages that you will see in the Upload Device Configuration Report:

Error Message   [1] "<parameter string>:" Unsupported fair-queue parameter(s).

Explanation   QPM-PRO ignores parameter(s) and treats command as WFQ.

Recommended Action   None.

Error Message   [2] Unsupported device model <model> and QoS technique for IOS software release <release number>.

Explanation   QPM-PRO does not support this particular model/IOS software release combination.

Recommended Action   None.

Error Message   [3] "<command string>:" Command not supported.

Explanation   Unsupported command

Recommended Action   None.

Example    (Under class_map)
match mpls experimental

Error Message   [4] "<command string>:" ToS-Based WFQ not supported. Flow-Based WFQ configured.

Explanation   QPM-PRO supports flow-based WFQ,

Recommended Action   None.

Error Message   [5] map-class frame-relay <command string>: "<command string>" command not supported.

Explanation   This particular frame relay command is not supported by QPM-PRO.

Recommended Action   None.

Example    map-class frame-relay fecn-adapt

Error Message   [6] route-map <route-map command> seq-no <sequence number>: "<command string>" command not supported.

Explanation   QPM-PRO does not support this route-map command.

Recommended Action   None.

Example    route-map QPM_Serial8 permit 1
match ip address 144
match length 2000 3000 <== Unsupported command
set ip precedence critical

Error Message   [7] class-map <class-map command>: "<command string>" command not supported.

Explanation   QPM-PRO does not support this class-map command

Recommended Action   None.

Error Message   [8] Cannot assign rule to default queue <queue number> in custom-queue-list <custom-queue-list name>. "<command string>" command ignored.

Explanation   QPM-PRO does not support a filter on the default queue.

Recommended Action   None.

Example    access-list 101 permit tcp any any
access-list 102 permit udp any any
access-list 103 permit ip any any
queue-list 4 protocol ip 1 list 103
queue-list 4 protocol ip 2 list 102
queue-list 4 protocol ip 3 list 101 <== Ignored command
queue-list 4 default 3
queue-list 4 queue 1 byte-count 9000
queue-list 4 queue 2 byte-count 12000
queue-list 4 queue 3 byte-count 39000

Error Message   [9] Multiple rules found in queue <queue number> in custom-queue-list <custom-queue-list>. "<command string>" command ignored.

Explanation   Same queue with multiple rule listings. QPM ignores duplicate filters.

Recommended Action   None.

Example    access-list 101 permit tcp any any
access-list 102 permit udp any any
access-list 102 permit ipany any
queue-list 4 protocol ip 1 list 103
queue-list 4 protocol ip 2 list 101
queue-list 4 protocol ip 2 list 102 <== Ignored command
queue-list 4 default 3
queue-list 4 queue 1 byte-count 9000
queue-list 4 queue 2 byte-count 12000
queue-list 4 queue 3 byte-count 39000

Error Message   [10] "<command string>:" ACL command for the corresponding number <number> not found.

Explanation   Specified access list is not defined.

Recommended Action   Redefine this policy in the database.

Error Message   [11] "<command string>:" Unsupported buffer-limit=[<number>], default value: 1000.

Explanation   Parameter buffer limit ignored. The default of 1000 is applied.

Recommended Action   None.

Error Message   [12] class-map <command string>: ACL command for the corresponding number <number> not found.

Explanation   Specified access-list is not defined.

Recommended Action   If you require this policy, redefine it in the database.

Error Message   [13] priority-list <number> queue <number>: ACL number missing.

Explanation   ACL number for the priority-list is missing.

Recommended Action   If you require this policy, redefine it in the database.

Example    priority-list 1 protocol ip high list 102 <== Missing number

Error Message   [14] priority-list <number> queue <number>: ACL command for the corresponding number <number> not found.

Explanation   Specified access list is not defined.

Recommended Action   If you require this policy, redefine it in the database.

Error Message   [15] Cannot locate priority-queue-list <command string>. Priority queuing ignored.

Explanation   There is no definition for the priority-list that corresponds to the group number under the device.

Recommended Action   Define priority-list.

Error Message   [16] custom-queue-list <command string> queue <number>: Missing filter for the corresponding queue number.

Explanation   Missing filter for the queue.

Recommended Action   Define a custom-queue-list.

Example    queue-list 1 protocol IP 1 list 114 <== Missing number

Error Message   [17] custom-queue-list <command string> queue <number>: Protocol <protocol> not supported.

Explanation   QPM-PRO only supports IP protocol type.

Recommended Action   None.

Error Message   [18] custom-queue-list <command string> queue <number>: ACL number not defined.

Explanation   No filter found for the corresponding queue number.

Recommended Action   Define a filter with the corresponding queue-list and queue number or re-assign with an previously-defined access list.

Error Message   [19] custom-queue-list <command string> queue <number>: ACL command for the corresponding number <number> not found.

Explanation   No filter is defined for the specified access list.

Recommended Action   Define an access-list with this number or re-assign with an previously-defined access-list.

Error Message   [20] Cannot locate custom-queue-list <queue-list definition>. Custom queuing ignored.

Explanation   There is no definition for the queue-list that corresponds to the group number under the device.

Recommended Action   None.

Error Message   [21] route-map <command string> seq-no <number>: ACL command for the corresponding number <number> not found.

Explanation   Specified access list is not defined.

Recommended Action   Define an access list with this number or re-assign with an previously-defined access list.

Error Message   [22] frame-relay class <class name>: Class name not found. Command ignored.

Explanation   Specified class name is not defined.

Recommended Action   Define a class name.

Error Message   [23] "<command string>:" ACL command for the corresponding number <number> not found.

Explanation   Specified access list is not defined.

Recommended Action   Define an access list with this number or re-assign with an previously-defined access list.

Error Message   [24] map-class frame-relay <string>: custom-queue-list <string> not found. Custom queuing ignored.

Explanation   Specified custom queue list is not defined.

Recommended Action   Define a custom queue list with this number or re-assign with an previously-defined custom queue list.

Error Message   [25] map class frame-relay <command string>: priority-queue-list <command string> not found. Priority queuing ignored.

Explanation   Specified priority queue list is not defined.

Recommended Action   Define a priority queue list with this number or re-assign with an previously-defined priority list.

Error Message   [26] Undefined fragment-delay value or interleave setup. LFI command ignored.

Explanation   LFI cannot be uploaded because one of the following commands is missing:
ppp multilink interleave
ppp multilink fragment-delay delay-value

Recommended Action   Add command.

Error Message   [27] Cannot calculate CQ Packet Size for custom-queue-list <string>. Custom queueing ignored.

Explanation   Unable to calculate the interface packet size. Custom queuing ignored.

Recommended Action   Check custom queue list for errors and retry upload.

Error Message   [28] Cannot upload service-policy <string> <string> because one or more errors detected in class-map and/or policy-map.

Explanation   During uploading, QPM found an error in either class map or policy map. Entire service policy is ignored by QPM.

Recommended Action   Fix error and retry upload function.

Error Message   [29] policy-map <string>: "<command string>" command not supported.

Explanation   Unsupported command under policy map.

Recommended Action   None.

Error Message   [30] Missing random-detect parameter exponential-weighting-constant. WRED ignored.

Explanation   WRED weight is missing.

Recommended Action   Add the following command:
random-detect expon-weighting-constant WT

Error Message   [31] custom-queue-list <string>: One or more errors detected while uploading custom-queue.

Explanation   During uploading, QPM found general error(s).

Recommended Action   Verify QPM custom-queue definition and fix if necessary.

Error Message   [32] map-class frame-relay <string>: Unable to calculate CQ Packet Size. Custom queueing ignored.

Explanation   Unable to calculate the interface packet size. Custom queuing ignored.

Recommended Action   Check custom queue list for errors and retry upload.

Error Message   [33] Cannot enable frame-relay traffic shaping because map-class frame-relay not defined.

Explanation   The command <map-class frame-relay name> is not defined on the interface. The frame-relay cannot be configured.

Recommended Action   Define a FRTS map-class and assign it to the interface.

Error Message   [34] "<command string>:" command not supported for device model <string> and IOS software release <number>.

Explanation   This command is not supported and cannot be defined in QPM.

Recommended Action   None.

Error Message   [35] custom-queue-list <string> queue <number>: Queue number 0 is a system queue and cannot be configured.

Explanation   QPM supports only queue numbers 1 through 16. Queue 0 is a system queue.

Recommended Action   None.

Error Message   [36] Model <string> does not support interface command.

Explanation   On model 8500, only commands on the device are supported.

Recommended Action   None.

Error Message   [37] Catalyst 6000 <string> queueing cannot be configured.

Explanation   This error occurs for 1P2Q2T when the bandwidth for either one of the queues is not configured. Another reason for this error is that a threshold was not configured for one of the queues.

Recommended Action   Verify that all information is fully defined on the device.

Example    set qos txq-ratio 1p2q2t 70 15 15
set qos wred 1p2q2t tx queue 1 80 100

Error Message   [38] <string> queuing: Queue number <string> weight is empty.

Explanation   This error occurs for both 2Q2T and 1P2Q2T when a weight for either one of the queues is not configured.

Recommended Action   None.

Error Message   [39] Frame-relay traffic-shaping not configured on interface for Frame-relay class <string> command.

Explanation   Frame relay traffic shaping is not configured for the interface (or parent interface if it is a subinterface) of the frame-relay class command.

Recommended Action   Add the frame relay traffic shaping command to the interface for the particular frame-relay class command.

Importing Devices from a Device Inventory

You can add several devices at time to the QoS database by importing them from a device inventory created using CiscoWorks2000 Resource Manager Essentials or Cisco Resource Manager (CRM).

Before You Begin

Export a device inventory using CiscoWorks2000 Resource Manager Essentials or Cisco Resource Manager (CRM).

Procedure

Step 1   From the Policy Manager, select Devices>Import.

QPM-PRO opens the Select CRM Configuration File window.


Figure 6-3: Select CRM Configuration File window


Step 2   Enter the full path and name of the inventory file, or click Browse and select it. Click OK when the correct file is entered.

QPM-PRO opens the Import Devices window and begins querying the devices in the inventory.

While QPM-PRO is querying the devices, you can click Stop to make QPM-PRO stop the query. If you stop the query, QPM-PRO only lets you select from the devices already queried.


Figure 6-4: Interim Device Inventory window


Also, you can make other changes in Policy Manager while QPM-PRO queries the devices. When QPM-PRO is finished with the query, you are returned to the Import Devices window to continue the import process.

Step 3   When QPM-PRO has finished querying the devices, select the devices you want to add to the QoS database in the Known Devices list and click >> to add them to the import list. If QPM-PRO could not query a device, do not add the device to the database until you can determine why the query failed.


Figure 6-5: Device Inventory window


When you are satisfied with the list of devices to import, click OK.

Step 4   QPM-PRO prompts if you want to detect interfaces on the devices. The interface detection process might take several minutes depending on the number of devices, interfaces, and speed of the network connection.


Figure 6-6: Detect Interfaces window


Select one of the following:

  • Yes—Detects the interfaces for the device at the top of the import devices list.
  • Yes All—Detects the interfaces for all remaining devices to be imported.
  • No—Does not detect the interfaces for the device at the top of the import devices list. The device is added to the database without interfaces.
  • No All—Does not detect the interfaces for all remaining devices to be imported. The devices are added to the database without interfaces.
  • Cancel—Cancels the import of the remaining devices. The devices whose interfaces have already been detected are added to the database, and you are returned to the Import Devices window, where you can change the list of devices or click Cancel to cancel the importation of the remaining devices.

You can also upload the device configuration at this time by checking the Upload Device Configuration check box. See Uploading Device QoS Configurations for more information.

When QPM-PRO is finished detecting interfaces, QPM-PRO adds the devices and their interfaces to the tree view and closes the Import Devices window.


Tips
  • You can select multiple devices using Ctrl+click or a range of devices using Shift+click.

  • Common problems for a query failure include incorrect Telnet or SNMP passwords, incorrect IP addresses, and unavailable devices.

Related Topics

Viewing or Changing Device Properties

You can view a device's properties and change them if required. If you upgrade the software on the device, or replace the device with a new model (while retaining the device's IP addresses), you must update the device properties to ensure that the policies and configurations you create in QPM-PRO are usable on the device.

Procedure

Step 1   Select the device in the tree view and select Devices>Device>Properties, or right-click the device and choose Device Properties.

QPM-PRO opens the Device Properties window. If you are only viewing the properties, click Cancel when finished.


Figure 6-7: Device Properties window


Step 2   To update the device's properties and its list of interfaces, select the Verify Device Information and Detect Interfaces check boxes and click OK.

QPM-PRO queries the device for its software version and device model information and then obtains a list of interface information, which it displays in the Detect Interfaces window. Select the interfaces you want to manage, deselect those you do not want to manage, and click OK.

To change the Global Settings, click Global Settings Overwrite. The following dialog box appears:


Figure 6-8: Global Settings Overwrite Dialog Box


For each setting (Write Memory, Access Control, and NBAR Port Mapping), you can either enable or disable the setting after deployment or maintain global settings by selecting one of the radio buttons. For more information, see Changing Distribution Manager Configuration Settings.


Tips
  • You can also update device properties by clicking the Verify Device Info button on the Device Properties window, or the interfaces by clicking the Detect Interfaces button. These buttons perform the same functions as the similarly named check boxes.

  • If you are updating the properties of a Catalyst 6000 family switch, you can reconfigure the 1P2Q2T or 2Q2T QoS properties. To reconfigure these properties, click QoS Property, which opens the Properties of CatOS Queuing dialog box, before you click OK in the Device Properties window. Reconfiguration will occur after deployment.

Related Topics

Removing a Device

If you no longer want to manage QoS on a device, you can remove it from the QoS database.

Procedure

Step 1   Right-click the device in the tree view and select Delete Device, or select it and select Devices>Device>Delete.

If any of the device interfaces belong to a device group, a warning message appears and prompts you to confirm the deletion.

If you confirm the deletion, QPM-PRO deletes the device, its interfaces, all associated policy statements, and device group memberships for the device.


Viewing a Device Configuration

You can view the device's software configuration from within QPM-PRO.

Procedure

Step 1   Select the device in the tree view.

Step 2   Select Devices>Device>View Configuration, or right-click and select View Device Configuration.

QPM-PRO opens a window with the software configuration as defined on the device. See the device's software documentation for information on how to read the configuration.


Tips
  • You can also view the device configuration from the New Device or Device Properties windows (right-click the device in the tree view and select Properties). Click View Configuration on these windows to see the configuration.

Connecting to a Device Using Telnet

You can start the Microsoft Telnet program from within QPM-PRO.

Procedure

Step 1  
Select the device you want to connect to and click the Telnet button, or select Tools>Telnet from the Policy Manager.

QPM-PRO starts the Microsoft Telnet program to connect to the device. See the online help for Telnet for information on how to use the program.


Working with Device Interfaces and VLANS

The interfaces on a device carry the network traffic. Interfaces can be router interfaces or subinterfaces, or switch ports. You must add the interfaces on which you want to define QoS policies to the QoS database.

These topics describe QPM-PRO tasks for interfaces:

VLANs (Virtual Local Area Networks) are a virtual representation of Local Area Networks. VLANs on Cat6K switches are shown in the tree view, and you can define classification per VLAN. On switch ports, you can choose between port-based QoS or VLAN-based QoS.

Policies can be defined on a port if its QoS style is port-based. Policies can always be defined on a VLAN, but will only be deployed to its ports with VLAN-based QoS style. In deployment, if the port's QoS style is VLAN-based, the VLAN policy is configured. If the port's QoS style is port-based, the port policy is configured. If the port's QoS style is port-based and no policy is defined on the port, no policy is configured. QPM-PRO does not keep the updated information of which port belongs to which VLAN.

When detecting interfaces, QPM-PRO shows all interfaces and VLANs and you can decide which interfaces and VLANs to insert into the database. In the case of VLAN-based classification, you need to define the port's QoS style as VLAN-based. QPM-PRO does not define these automatically; you need to add these interfaces.

Adding Device Interfaces

You should add a device's interfaces to the database when you add the device. If you subsequently add new interfaces to the device (for example, by installing a new card), be sure to update the device's interface list in the QoS database to reflect the new interfaces.


Note   You need to add to the database only those interfaces on which you want to configure QoS. You do not have to add all the device's interfaces. However, to manage subinterfaces, you must also add the associated interface to the database.

Before You Begin

If the device is not yet defined in the QoS database, see the "Adding a Device" section. That procedure includes information on adding the device's interfaces while you add the device.

The following procedures assume that the device is already defined in the database, and that you want to add interfaces to it. If the device is online, it is easiest to add interfaces by having QPM-PRO query the device. This is the automated procedure.

However, if the device is not online, you can manually add the interfaces. To manually add the interfaces, you must first determine the names of the interfaces and their characteristics.

Procedure (Automated)

Step 1   Right-click the device in the tree view and select Device Properties.

QPM-PRO opens the Device Properties window.

Step 2   Click Detect Interfaces.

QPM-PRO obtains interface information from the device and opens the Detect Interfaces window.


Figure 6-9: Detect Interfaces window


Step 3   In the Detect Interfaces window, select the devices you want to manage and click >> to move them to the selected devices list. If you do not want to manage a selected interface, select it and click << to remove it from the selected list. When finished, click OK.

QPM-PRO adds the interfaces to the tree view as items in the device's folder. You can now configure QoS on the interface.


Procedure (Manual)

Step 1   Select the device whose interface you want to add in the tree view.

Step 2   Select Devices>Interface>New, or right-click and select New Interface.

QPM-PRO opens the New Interface window.


Figure 6-10: New Interface window


Step 3   Enter the interface properties. See the "New Interface and Properties of Interface Dialog Boxes" section for more information.


Tips
  • To create policies or change the QoS characteristics of a subinterface, you must add the associated interface to the database as well as the subinterface.

  • On ATM interfaces or subinterfaces, you cannot create policies or change QoS settings on the virtual-circuit (VC). You can only create policies and change QoS settings on the interface or subinterface.

  • QPM-PRO does not detect whether Cisco Express Forwarding (CEF) is configured on VIP cards. However, some types of QoS configurations require that CEF is configured, and you will see configuration error messages from the device if it is not configured. Before distributing policies to VIP interfaces, configure CEF on the device through the device's commands.

Related Topics

Viewing or Changing Device Interfaces

You can view the properties of an interface and change them if required.

Procedure

Step 1   Right-click the interface in the tree view and select Interface Properties, or select the interface and select Devices>Interface>Properties.

QPM-PRO opens the Properties of Interface window. The "New Interface and Properties of Interface Dialog Boxes" section explains each of the settings on this dialog in detail.

If you want to change the interface properties, make your changes in the window and click OK.


Tips
  • If the interface belongs to a device group, and the group defines the QoS property, you cannot change the QoS property on the interface. If you want to change the property on the interface, you must change the device group's QoS property to Defined By Interface.

  • If the interface is Frame Relay, and it has subinterfaces, or is a subinterface, the FRTS settings for the interface and its subinterfaces are related. When you change whether FRTS is enabled on an interface, you change whether FRTS is enabled on all of the interface's subinterfaces. If an interface's subinterface belongs to a device group, you cannot change whether FRTS is enabled on the interface unless you remove the subinterfaces from the device groups.

Related Topics

Removing Device Interfaces

If you do not want to manage QoS on an interface, but you still want to manage QoS on other interfaces on the device, you can remove the interface from the QoS database without removing the device. If you remove a card from a device, ensure that you remove the card's interfaces from the QoS database.

Procedure

Step 1   Right-click the interface in the tree view and select Delete Interface, or select it and select Devices>Interface>Delete.

If the interface belongs to a device group, you are warned and given a chance to confirm the deletion.

If you confirm the deletion, QPM-PRO deletes the interfaces, all associated policy statements, and device group memberships for the interface.


Working with Device Groups

A device group is a group of interfaces that reside on one or more device. You can use device groups to simplify the deployment of your policies, because you can write a policy for the group instead of for each interface separately.

There are two main reasons to group interfaces.

  • To define a common QoS property for the interfaces in the group.

  • To deploy common policies to the interfaces in the group.

These topics describe device groups in more detail:

Understanding Which Interfaces Can Be Combined in a Group

You can combine interfaces in a group only if the interfaces are using the same or compatible software version. This ensures that you do not create a policy on the device group that is not supported on one or more interfaces in the group.

When you create a device group, you must state the minimum software version that should be allowed in the device group. QPM-PRO lets you add interfaces to only the groups that use this software version or a version that is compatible with it. QPM-PRO only lets you use QoS properties and policies that are available on all interfaces in the group.

You can include more restrictive characteristics if you desire. For example, you can create a device group that only contains Frame Relay interfaces running IOS software release 12.0.

These tables show the compatibility matrices for software that QPM-PRO can configure:


Table 6-1, Part 1: IOS Software Version Compatibility for
Device Groups
Software Version Defined in Device Group Software Versions That Are Considered Matches

11.1

11.1, 11.1cc, 11.2, 11.3, 12.0, 12.1, 12.1(2)T, 12.1(2)E

11.1cc

11.1cc, 12.1

11.2

11.2, 11.3, 12.0, 12.1, 12.1(2)T, 12.1(2)E

11.3

11.2, 11.3, 12.0, 12.1, 12.1(2)T, 12.1(2)E

12.0

12.0, 12.1, 12.1(2)T, 12.1(2)E

12.1

12.1(2)T

12.1(2)E

12.1(2)T




Table 6-1, Part 2: Catalyst Software Version Compatibility for Device Groups
Software Version Defined in Device Group Software Versions That Are Considered Matches

5.4

5.4, 5.5

5.5

5.4, 5.5

6.1

6.2



Creating Device Groups

Create a device group when you want to use identical policies for more than one interface.

Before You Begin

Identify the interfaces that you want to treat as a group.

Procedure

Step 1   From the Policy Manager, select Devices>Device Group>New, or right-click on the Device Groups folder and select New Device Group. QPM-PRO opens the Device Group window.


Figure 6-11: New Device Group window


Step 2   Fill in the fields in the Device Group window (see the "Device Group Dialog Box" section for more information).

If you are creating a device group to define a common QoS property, set the desired property in the QoS property field. Otherwise, set the QoS property to Defined by interface.

Step 3   In the Device Group window, click Add/Remove in the Group Members group.

QPM-PRO opens the Add/Remove Group Members window.

Step 4   In the Add/Remove Group Members window, select the desired interfaces in the Available Interfaces list and click >>.

The Available Interfaces list includes only interfaces that:

  • Are not members of another device group
  • Satisfy your settings for Software Revision, Device Model, Interface Type, and Card Type in the Device Group window.

Click OK when you finish adding interfaces. QPM-PRO returns you to the Device Groups window.

Step 5   Click OK in the Device Groups window.

QPM-PRO adds the device group to the Device Groups folder in the tree view. You can now select the group and add policies to it.


Tips
  • If you add an interface that has a QoS property and associated policies (for example, for priority queuing and custom queuing interfaces), you are asked whether you really want to add the interface. If you click Yes or Yes to All, the interface is added, its QoS property is changed, and the policies associated with the property are deleted from the interface.

Related Topics

Adding or Removing Device Group Members

After you define a device group, you can add members to the group or remove them from the group.

Before You Begin

If you want to add an interface to a device group, and the interface is currently running an incompatible version of the device's software than the one defined for the group, you must upgrade the software on the device before you can add the interface to the group.

Procedure

Step 1   From the Policy Manager, select the device group in the tree view and select Devices>Device Group>Add/Remove Members, or right-click the group and select Add/Remove Members.QPM-PRO opens the Add/Remove Group Members window.


Figure 6-12: Add/Remove Device Group Members window


Step 2   If you are adding members, select the desired members in the Available Interfaces list and click >>. This list contains only interfaces that satisfy the device group characteristics and that do not already belong to a group.

If you are removing members, select the members in the Group Members list and click <<.


Tips
  • If you add an interface that has a QoS property and associated policies (for example, for priority queuing and custom queuing interfaces), you are asked whether you really want to add the interface. If you click Yes or Yes to All, the interface is added, its QoS property is changed, and the policies associated with the property are deleted from the interface.

  • When you remove interfaces, the group's QoS property and associated policies (for example, for priority and custom queuing interfaces) are copied to the interface. You are asked whether other policies defined on the group, such as coloring or shaping policies, should be copied to interfaces that you are removing. If you click Yes or Yes to All, the policies are copied, meaning there is no change to the services provided by the interface. If you click No, the policies are not copied to the interface, changing the services provided by the interface.

Related Topics

Modifying Device Group Properties

Modify a device group when you want to add or remove interfaces, or change other properties for the group.

Before You Begin

You can only change these properties of a device group:

  • Name

  • QoS property and associated settings

  • Membership list

If you want to change the Software Revision or Device Model properties, you must create a new device group. Changing these properties might invalidate policies that you have defined and distributed to the members of the group.

Procedure

Step 1   From the Policy Manager, select the device group in the tree view and select Devices>Device Group>Properties. QPM-PRO opens the Device Group window.


Figure 6-13: Device Group Properties window


Step 2   Make the desired changes to the device group properties (see the "Device Group Dialog Box" section for more information).

Every feature has a +/- button to display and hide the feature's parameters. Click + to display the feature's parameters. You can enable or disable the feature and specify its parameters.

In QPM-PRO, when the interface is selected, the interface property preview is shown in the lower part of the window. The preview includes:

  • Interface description, if it exists

  • QoS property and its parameters

  • Other interface parameters' configuration. (The data is included in the preview only if the feature is enabled.)

    • FRTS

    • RTP

    • CRTP

    • LFI

    • RSVP


Tips
  • If you change the QoS property to Defined by interfaces, the existing QoS property, and all associated policy statements (for example, those that create priority or custom queues) are copied to all of the interfaces in the group.

  • If you change the QoS property from Defined by interfaces to some other property, QPM-PRO asks you to confirm that you want to change the QoS properties on interfaces that have the property defined. If you click Yes, the property is changed, and policies associated with the former property are deleted from the interfaces.

  • If you change whether FRTS is enabled on the group, the change also affects the FRTS settings on interfaces or subinterfaces that are related to the group members. Also, shaping policies are not allowed on FRTS interfaces, so if you enable FRTS, shaping policies are removed from group members and their associated subinterfaces. QPM-PRO asks you to confirm whether you want these changes to occur.

  • You can also change properties for a device group by right-clicking on the device group in the tree view and selecting Device Group Properties.

Related Topics

Deleting Device Groups

Delete a device group when you no longer want to treat the group of interfaces as a group. However, if you only want to remove some of the members of the group, you do not need to delete the group. See the "Adding or Removing Device Group Members" section for more information.

Procedure

Step 1   From the Policy Manager, select the device group in the tree view.

Step 2   Select Devices>Device Group>Delete, or right-click and select Delete Device Group.

QPM-PRO asks you to confirm the deletion.

When you delete a device group, the group's QoS property and associated policies (for example, policies that create priority or custom queues) are copied to the interfaces that were members of the device group. You are asked whether other policies defined on the group, such as coloring or shaping policies, should be copied to interfaces that you are removing. If you click Yes or Yes to All, the policies are copied, meaning there is no change to the services provided by the interface. If you click No, the policies are not copied to the interface, changing the services provided by the interface.


How Device Software Upgrades Affect Device Groups

When you create a device group, you specify the minimum software version allowed for members of the group. Because you specify a minimum version level, you can upgrade your devices without affecting QPM's deployment of policies to the devices.

However, if you downgrade the software version on a member of a group to a version incompatible with the minimum version, you can encounter problems. If your policies, or QoS property, for the interface is incompatible with the QoS capabilities of the software version, you will see errors in Policy Manager when you try to reverify the device information for the upgraded device. At that time, you will have to remove the interface from the group; otherwise, you will see errors in Distribution Manager when you try to deploy policies to the device group.

If you need to downgrade the software version on a device, make sure you remove the device's interfaces from device groups that require an incompatible version of the software.