Table of Contents
Index
A
B
C
D
E
H
I
P
Q
R
S
T
U
V
W
X
Index
A
ACS (Cisco Access Control Server)
defining QPM server in 2-4
defining usernames, device groups, user groups in 2-4
for user authentication in QPM 1-1
permissions and device groups, setup for working with 2-4
user permissions A-3
audience for this document v
authentication
using ACS for 2-4
using CiscoWorks for A-2
B
backups
keeping free disk space for 2-2
C
cautions
CD-ROM, obtaining Cisco documentation on viii
Cisco.com, obtaining technical assistance through ix
CiscoWorks
adding username for authentication A-2
user permissions and authentication A-2
CiscoWorks Common Services, See Common Services 1-2
Common Services
and QPM 1-2
changing database passwords in 2-2
must be installed before QPM 2-1
system requirements for QPM and 1-2
troubleshooting problems starting 2-7
uninstalling QPM from 2-10
D
databases
compacting, See Rebuild Database utility 2-2
exporting from QPM 2.1.x B-1
password 2-2
Diagnostic Tool
for obtaining system status information 2-9
disk space
keeping free for backups 2-2
documentation
feedback, providing electronically or by mail viii
obtaining vii
on a CD-ROM viii
on the World Wide Web vii
ordering viii
related vi
E
exporting
databases from QPM 2.1.x B-1
Export Utility, See QPM Export Utility B-2
H
hardware requirements, See system requirements 1-2
help
online vii
technical assistance, obtaining ix
I
installation
troubleshooting 2-6
verifying 2-6
installing
Common Services before QPM 2-1
preparing for 1-3
QPM (procedure) 2-1
QPM 3.0 on a system with QPM 2.x 1-3
QPM Export Utility in QPM 2.1.x patch B-1
QPM troubleshooting problems 2-7
P
password
permissions, See user permissions A-1
Q
QPM
database password 2-2
installing (procedure) 2-1
overview 1-1
system requirements 1-2
troubleshooting installation 2-6, 2-7
troubleshooting problems starting 2-8
uninstalling 2-6
uninstalling (procedure) 2-10
user permissions A-1
verifying installation of 2-6
QPM 2.1.x
exporting databases from B-1
installing with export utility for B-1
QPM 2.x
already installed on a machine 1-3
QPM Export Utility
R
reader comment form, submitting electronically viii
Rebuild Database utility
for compacting database 2-2
S
software requirements, See system requirements 1-2
system requirements 1-2
T
TAC (Technical Assistance Center)
obtaining support from ix
how the Escalation Center works xi
priority levels, understanding x
telephone numbers xi
website x
TACACS+
defining Login Module as 2-4
Technical Assistance Center (see TAC) ix
technical support ix
through Cisco.com ix
through TAC ix
telephone numbers for TAC (see technical support) xi
troubleshooting 2-7
obtaining system status information using Diagnostic Tool 2-9
problems installing QPM 2-7
problems starting Common Services 2-7
problems starting QPM 2-8
QPM installation 2-6
typographical conventions used in this document v to vi
U
uninstalling
user permissions A-1
ACS A-3
adding username for CiscoWorks authentication A-2
using CiscoWorks A-2
working with A-1
user roles and privileges, See user permissions A-1
V
verifying
W
World Wide Web
contacting TAC via x
obtaining Cisco documentation via vii
X
XML Export Utility, See QPM Export Utility B-2
XML files
exporting from QPM 2.1.x B-1
