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        Install and Upgrade Guides

Cisco Unified Workforce Optimization

Install and Upgrade Guides

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Cisco QM 2.x
- Cisco Unified Workforce Optimization Quality Management Installation Guide 2.7(3) (PDF - 2 MB) New!
- Cisco Unified Workforce Optimization Quality Management Installation Guide 2.7(2) (PDF - 2 MB)
- Cisco Unified Workforce Optimization Quality Management Installation Guide 2.6 (PDF - 1 MB)
- Cisco Unified Workforce Optimization Quality Management Installation Guide 2.4 (PDF - 1 MB)
- Cisco Unified Workforce Optimization Quality Management Installation Guide 2.3 (PDF - 1 MB)
Cisco WFM 8.x
- Cisco Unified Workforce Optimization Workforce Management Installation Guide 8.3(3) (PDF - 810 KB)
- Cisco Unified Workforce Optimization Workforce Management 8.2 Installation Guide (PDF - 840 KB)