Document ID: 116302
Updated: Aug 02, 2013
Contributed by Jasmeet Sandhu, Cisco TAC Engineer.
This document describes how to resolve the "Update Failed for the Service(s)" error received on the Unified Presence Server when you try to start services on a new subscriber.
How do you resolve the error received on the Unified Presence Server when you try to start services on a new subscriber?
This error message is displayed when the Cisco Unified Presence Server (CUPS) Subscriber node has not been added to the DetaultCUPSubcluster once the second node is installed.
- Browse to Cisco Unified Presence Server Admin Page > System > Cluster Topology > Subclusters. Drag the newly installed Cisco Unfiied Presence Subsriber to the DefaultCUPSubcluster.
- Activate the services.
The Cisco Support Community is a forum for you to ask and answer questions, share suggestions, and collaborate with your peers.
Refer to Cisco Technical Tips Conventions for information on conventions used in this document.