Table Of Contents
Product Bulletin No. 2240
Product Migration Options
Q&A
Additional Information
Product Bulletin No. 2240
End-of-Sale and End-of-Life Announcement
for the Cisco CTE 1400 Series
Content Transformation Engine
Cisco Systems announces the End-of-Life of the Cisco CTE 1400 Series Content Transformation Engine which includes the Cisco CTE 1400 and CTE 1450 products. The last day to order the Cisco CTE 1400 Series Content Transformation Engine is February 01, 2004. Customers will continue to receive support from the Cisco Technical Assistance Center (TAC) until February 01, 2009. Additional support options may be available from Net6 Inc., the Cisco original equipment manufacturer (OEM) software supplier for the CTE 1400 Series. Please contact Net6 directly to understand what support options may be available to you. In the event that Net6 is able to address your support requirements, you will need to enter into a contractual arrangement directly with them.
Product Migration Options
The recommended replacement for the Cisco CTE 1400 and CTE 1450 is the Transformation Gateway (TG) product line from Net6 ( http://www.net6.com). Net6 is the OEM software supplier for the Cisco CTE 1400 Series and is currently part of the Cisco AVVID Partner Program. The Net6 Transformation Gateway provides the same functions as the Cisco CTE 1400 Series, but is licensed differently. Comparisons between the Cisco CTE 1400 Series and Net6 TG can be found below in Table 1.
Table 1 Product Comparisons
| |
Cisco CTE 1400 Series
|
Net6 Transformation Gateway
|
Device Support
|
|
|
Cisco IP Phones
|
Yes
|
Yes
|
WAP-Enabled Phones
|
Yes
|
Yes
|
WindowsCE Devices
|
Yes
|
Yes
|
Palm OS Devices
|
Yes
|
Yes
|
Blackberry RIM Devices
|
Yes
|
Yes
|
Voice XML
|
Yes
|
Yes
|
Number of Users
|
Comes with maximum number of sessions
|
Comes with 10 sessions on base package. Additional sessions are purchased as needed.
|
For more information about Net6, go to: http://www.net6.com To contact Net6 send e-mail to: ciscosales@net6.com
Table 2 End-of-Life Milestones and Dates for the Cisco CTE 1400 Series Content Transformation Engine
Milestone
|
Definition
|
Date
|
End-of-Life Announcement Date
|
The date the announcement of the End-of-Sale and End-of-Life of a product is distributed to the general public.
|
August 01, 2003
|
End-of-Sale Date
|
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
|
February 01, 2004
|
Last Shipment Date
|
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date will depend on lead-time.
|
May 01, 2004
|
End-of-Software Maintenance Releases Date
|
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
|
February 01, 2005
|
End-of-Routine Failure Analysis Data
|
The last possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
|
February 01, 2005
|
End-of-New Service Attachment Date
|
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
|
February 01, 2005
|
End-of-Service Contract Renewal Date
|
The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.
|
October 01, 2008
|
Last Date of Support
|
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
|
February 01, 2009
|
Table 3 Product Part Numbers Affected by this Announcement
End-of-Sale Product Part Number
|
Product Description
|
CTE-1450-K9
|
Cisco CTE hardware
|
CTE-1450-NFR
|
Cisco CTE hardware Not For Resale
|
CTE-WAP
|
WAP module for the Cisco CTE 1400 Series
|
CTE-PALM
|
Palm OS module for the CTE 1400 Series
|
CTE-HTML
|
HTML module for the CTE 1400 Series
|
CTE-RIM
|
RIM module for the CTE 1400 Series
|
Q&A
Q. 
Who is Net6?
A. Net6 is Cisco's OEM partner for the CTE 1400 Series product line. You can find more information about Net6 at http://www.net6.com
Q. Will Net6 sell the Cisco CTE 1400 and CTE 1450?
A. Net6 will sell the Net6 Transformation Gateway (TG) product line, which is similar to the Cisco CTE in performance and functions.
Q. Can I go to Net6 for support and future product development for my Cisco CTE 1400 Series?
A. Cisco has been advised by Net6 that, depending on your support requirements, Net6 will be able to provide product support for Cisco CTE customers that purchase Net6 service contracts. Net6 has also advised Cisco that they will make new major product releases available for purchase to Cisco CTE customers. Please contact Net6 to determine to what extent they may be able to address your ongoing support requirements.
Q. Will Cisco TAC still support the Cisco CTE 1400 and CTE 1450?
A. Cisco will continue to support the Cisco CTE products under the terms of the Cisco End-of-Life Policy. For more information about this policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html
Q. What if I need professional services support for my Cisco CTE or Net6 TG product?
A. Net6 advises Cisco that it offers professional services to customers requiring special or complex transformations.
Q. What happens if Cisco introduced a new line or family of IP display appliances?
A. Net6 will develop driver interfaces for all new Cisco browser-based display appliances.
Q. How are the Cisco CTE and Net6 TG different?
A. The only difference between the two products is the pricing/packaging and the hardware platform.
Additional Information
For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channels Partner.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/prod_end_of_life.html
