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Cisco CSS 11000 Series Content Services Switches

Password Recovery Procedure for the Offline Diagnostic Mode Password on the Cisco CSS 11000 and CSS 11800

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Document ID: 12779

Updated: Jan 31, 2006

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Cisco has announced the end of sales for the Cisco CSS 11000 and CSS 11800 Series Content Service Switch. For more information, refer to the End-of-Sales Announcement.

Introduction

This document describes how to recover a lost Offline Diagnostic Monitor (OFFDM) password. The procedure in this document is based on Version 3 of the Arrowpoint Distribution Image (ADI) Revision 2 and later. Refer to the ODM password recovery on CSS 11500 for more information.

Prerequisites

Requirements

There are no specific requirements for this document.

Conventions

For more information on document conventions, refer to the Cisco Technical Tips Conventions.

Step-by-Step Procedure

Complete these steps to recover your password.

  1. Power on the unit.

  2. When you see Running POST Diagnostics, press ESC immediately.

  3. Issue these commands: 

    m ext <cr>
list <cr>

  4. Look for the test number to the right of the NVRAM Clear test field. Issue this command: 

    run 30 <cr>

    This output appears: 

    ** SCFM Diagnostics Version 2.91. Build 18 
PN: 806-00001-00 Rev: 25.0 SN: 113198001010 

Build Aug 16 1999 @ 20:13:26 
Detected SCFM platform. 
Press <esc> to quit 
Running 1 diagnostic tests 
# Test Name Time Status 
---------------+---------+-------- 
30 NVRAM Clear ------------(02) - PASSED 
SCFM Diagnostics Complete 
ApdebugMon>

  5. Issue the reboot <cr> command to reboot the system. Answer y to the Are you sure (y/n)? question.

  6. The unit fails the Reading configuration records check, and enters OFFDM (for example, Reading configuration records....FAILED).

  7. Type 1 to enter the Set Boot Configuration menu.

  8. Type 1 to set the Primary Boot Configuration. Enter these items.

    Configuration PRIMARY Boot Record Boot via [F]tp,[D]isk, or [N]one: [N] d <cr>
ap0206010 
Enter the boot image filename: [] ap0206010 <cr>
Press "Enter" to continue...  <cr>

  9. Type 3 to set the BOOTP, IP Address, and Subnet Mask. This output appears:

    BOOTP [E]nabled or [D]isabled: [D] D <cr>
Enter IP Address [0.0.0.0]: 1.1.1.1 <cr>
Enter Subnet Mask [0.0.0.0] 255.0.0.0 <cr>
Press "Enter" to continue... <cr>

  10. Type r to return to the main OFFDM menu.

  11. Type 4 followed by y to reboot the unit. This output appears: 

    BootRom...booting 
Copyright 1998 (c), ArrowPoint Communications 
Locked boot flash. 
Validating operational boot flash, please wait... 
Operational boot flash valid. Jumping to operational boot flash. 
Copyright 1998 (c), ArrowPoint Communications 
Operational boot flash. 
Version 2.0.6 Build 10 
PN: 806-00001-00 Rev: 25.0 SN: 11319801010 
Running POST Diagnostics 
<2><3><4><6><7><8><12><14><15><28><31>
<32><33><34><38><44><46><48><49><76><78>
<129><129><129><129><129><129><129>
<129><129><129><129><129><153><153><153><153>
POST Diagnostics PASSED 
Booting into Offdm image at 0xbfd80000 
Reading configuration records... OK 
Checking previous shutdown..UNKNOWN 
Initializing the disk..0x803ffd80 (tRootTask) : 
WARNING: Could not find ONDM Boot Record 0x803ffd80 (tRootTask):
WARNING: Wrote new ONDM Boot Record OK 
Press any key to access the Offline Diagnostic Monitor menu... 
1 
auto-booting... 
Booting from disk(|) ap0206010 
Starting at 0x80400000 
Target Name: vxTarget 
User: target 
Attaching network interface dc0... done. 
Attaching network interface lo0 ... done. 
"BIG ARROWPOINT BANNER" 
--> Volume c: on IDE Disk 0 has 986 Mb available 
0x87fffd80 (tRootTask) : WARNING: Could not find SYSSOFT Boot Record 
0x87fffd80 (tRootTask) : WARNING: Wrote new SYSSOFT Boot Record 
Press any key to log in ..  
User Access Verification 
Username: admin  
Password: system  
##################################### 
## Setup Script for the Content Smart Switch ## 
##################################### 
Checking for Existing Config... 
No startup-config was found, continue with setup script [y/n]? n 
CS100#

Related Information

Updated: Jan 31, 2006
Document ID: 12779