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Cisco WebEx Web Conferencing Product Comparison

  Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Description Meet online to present information, share applications, and collaborate on projects with customers and coworkers worldwide. Deliver engaging and highly interactive instructor-led training in virtual online classrooms. Stage large-scale online events and web seminars to generate leads and train employees, customers, and partners. Provide instant, personalized customer or IT support worldwide. Enable your support staff to diagnose and fix problems in real-time, remotely, from their PCs.
Usage Scenarios
  • Collaborative sessions
  • Internal and external meetings
  • Product demos
  • Sales presentations
  • Employee, partner, and customer training
  • Product rollouts
  • Certification/IT training
  • Distance learning
  • Web seminars
  • Marketing events and conferences
  • Product launches
  • Employee communications
  • IT support using the Internet
  • Customer support through the Internet
Recommended number of attendees Up to 500; additional capacity available Up to 1000; additional capacity available Up to 1,000; additional capacity available Up to 8 concurrent sessions with 5 participants in each
Information Sharing Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Share desktop, application, web browser, and content Yes Yes Yes Desktop and application sharing only
Whiteboard, presentation and document sharing Yes Yes Yes N/A
Play Flash, streaming audio and video, and WebEx recordings (Windows and Mac) Yes Yes Yes N/A
Annotation tools and annotation in sharing mode Yes Yes Yes Yes
Text chat and Q&A (managed and moderated) Text Chat Yes Yes Text Chat
Transfer files Yes Yes Available on request Basic and advanced file transfer
Publish event and course materials - Yes Yes -
Audio and Video Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Audio Phone, PC-PC VoIP Phone, VoIP Phone, VoIP, audio broadcast Phone, VoIP
Video HD video; multipoint; full-screen view; expanded full-screen view (HD) High-quality video; multipoint; full-screen video High-quality video; multipoint; full-screen video High-quality video; single-point only
Meeting Features Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Attention indicator - Yes Yes -
Polling: instant and planned Instant only Yes Yes -
Program and campaign management and post-event surveys - - Yes -
Lead source tracking and enrollment scoring - - Yes -
Email management (automated invitations, reminders and tracking) - Text only Full-featured -
Registration management Yes Advanced Advanced -
Testing and instant grading, and instructor scoring - Yes - -
Breakout sessions and hands-on labs - Yes - -
Permissions-based remote control - Yes - Yes
One-click remote system hardware and software information - - - Yes
Reports Yes Yes Yes Yes
Connection Options Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Operating system support (Windows, Mac, Linux, Solaris) Yes, plus UNIX Yes Yes Yes
Start meeting from within any Windows application, desktop or Internet browser Yes Yes Yes Yes
Join and attend from mobile devices Yes - -
Click to join using SMS or email (audio only) Yes Yes Yes
Integrated e-commerce (pay to attend) - Yes Requires Implementation Services Requires Implementation Services
Inbound support request - - - Click-to-Connect, WebEx WebACD
Remote reboot and connect - - - Yes
Logon as administrator and remote printing - - - Yes
Other Tools and Options Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Network-based recording Yes Yes Yes Yes
Microsoft Outlook and Lotus Notes integration Yes Yes Yes Yes
Flash-based attendee interface - - Yes -
Localization French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, Spanish, and Korean

Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only 		French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, and Spanish

Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only 		French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, and Spanish

Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only 		French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, and Spanish

Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only