A. Cisco Business Edition 6000 is a packaged solution optimized for medium-sized business requirements. It is a combination of Cisco Unified Communications applications on the Cisco Unified Computing System™ (Cisco UCS™) that offers midsize customers business agility and reduced TCO through server consolidation, operational efficiency and scalability, improved business continuity, and greater investment leverage.
Cisco Business Edition 6000 consists of the following foundational elements:
• Cisco Unified Communications Manager
• Cisco Unity® Connection
• Cisco Unified Provisioning Manager
• Cisco UC Virtualization Hypervisor
• Cisco UCS C200 M2 Rack-Mount Server
You can optionally add the following applications to the Business Edition 6000 solution:
• Cisco Unified Presence
• Cisco Unified Contact Center Express
• Cisco Unified Attendant Consoles
Cisco Business Edition 6000 supports a maximum of five applications (4 core applications and Cisco Unified Provisioning manager on the fifth virtual machine) running co-resident on a single Cisco UCS C200 hardware platform, and it supports full-featured redundancy for all four core applications over a WAN or LAN environment.
In addition, Cisco Business Edition 6000 integrates with cloud-based Cisco WebEx® Software-as-a-Service offerings including WebEx® Connect IM and Presence, as well as WebEx Web Conferencing.
Q. What is the difference between Cisco Business Edition 6000 and generic unified communications applications on Cisco UCS ("UC on UCS")?
A. Refer to Table 1 for the primary differences between a Cisco Business Edition 6000 and generic unified communications solutions deployment on the Cisco UCS environment.
Table 1. Differences Between Cisco Business Edition 6000 and Deployments with Unified Communications Applications on Cisco UCS
Packaged solution for medium-sized businesses
Enterprise deployments
Maximum of 1000 users
Megacluster 80K users
Cisco UCS C200 only
Cisco UCS C200, C210, and B200; specifications-based support
Core applications: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, Cisco Unified Contact Center Express, Cisco Unity with Cisco Unified Attendant Console, and Cisco Unified Provisioning Manager
Full suite of "UC on UCS" applications
Single or dual nodes
Full clustering; multiple instances of applications
Specific supported system capacities (no sliding scale)
Capacities specified for individual application
Embedded Cisco Unified Provisioning Manager
Use separate native management interfaces or purchase Cisco Unified Provisioning Manager
Single top-level SKU; quoting through QPT
Buy hardware, applications, and VMware separately
Embedded VMware Hypervisor; optionally purchase upgrade to Foundation
Purchase VMware Foundation, Standard, Enterprise, or Enterprise +
Discounted hardware and software bundle SKU (50 or 100 users)
Discounted WebEx Meeting Center extension bundles
Buy software and hardware separately at higher price
Q. What are the supported maximum capacities of Cisco Business Edition 6000?
A. Refer to Table 2 for maximum capacities.
Table 2. Maximum Capacities of Cisco Business Edition 6000
Attribute
Capacity
Maximum number of users
1000 users and 1200 devices
Maximum number of mailboxes and voicemail ports
1000 mailboxes and 24 voicemail ports per server
Message storage
Approximately 72,944 G.711 codec minutes
Number of contact center agents
100 agents and 10 supervisors
Number of presence users
1000 presence users
Maximum number of co-resident applications per server
5 per Cisco UCS C200 Server
Busy hour call attempts
5000
For more information, refer to the following websites:
Q. Does Cisco Business Edition 6000 support WAN redundancy?
A. Yes, Cisco Business Edition 6000 Versions 8.5 and 8.6 support fully featured redundancy for both LAN and WAN environments. You can deploy a redundant server for Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express applications in a remote location over your WAN.
Q. Does Cisco Business Edition 6000 integrate with Cisco Emergency Responder or other Cisco Unified Communication applications?
A. Yes, Cisco Business Edition 6000 currently supports the following applications running co-resident:
• Cisco Unified Communications Manager
• Cisco Unity Connection
• Cisco Unified Provisioning Manager
• Cisco Contact Center Express
• Cisco Unified Attendant Console
• Cisco Unified Presence
You can deploy other applications such as Cisco Emergency Responder on a separate server and integrate them with Cisco Business Edition 6000.
Q. What is the recommended deployment model for customers wanting to deploy more than five applications?
A. Cisco Business Edition 6000 on the Cisco UCS C200 Server supports up to five co-resident applications. However, the Cisco Virtualization Hypervisor software with license comes standard with Cisco Business Edition 6000, and is entitled for two CPU sockets and 16 GB of virtual memory to deploy additional applications. Following are configuration scenario examples:
Scenario 1: Fully redundant configuration
• Cisco UCS C200 Server 1: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express, Cisco Unified Provisioning Manager (primary)
• Cisco UCS C200 Server 2: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express (secondary)
• Cisco UCS C200 Server 3: Cisco Unified Attendant Console
Scenario 2: Redundancy for Cisco Unified Communications Manager with Cisco Unified Contact Center Express only
• Cisco UCS C200 Server 1: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express, Cisco Unified Provisioning Manager (primary)
• Cisco UCS C200 Server 2: Cisco Unified Communications Manager, Cisco Unified Attendant Console, Cisco Unified Contact Center Express (secondary)
Scenario 3: Cloud-based IM and presence
• Cisco UCS C200 Server 1: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco Unified Attendant Console, Cisco Unified Provisioning Manager (primary)
• Cisco UCS C200 Server 2: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express (secondary)
Optional Cisco Virtualization Foundation Edition is entitled for two CPU sockets and 32 GB of virtual memory and enables the VMware vCenter compatibility feature.
Q. Does Cisco Business Edition 6000 support more than two nodes in the cluster?
A. Yes, you can deploy Cisco Business Edition 6000 with more than three nodes in the cluster as long as the user count does not exceed 1000 users.
Q. How is Cisco Unified Provisioning Manager bundled with Cisco Business Edition 6000 different from the Cisco Enterprise Unified Provisioning Manager?
A. Cisco Unified Provisioning Manager bundled with Cisco Business Edition 6000 has inherited the same application features and functions as the Cisco Enterprise Unified Provisioning Manager; however, unlike the enterprise version, the software embedded with Cisco Business Edition 6000 includes the operating system required to run the provisioning application, and it ships as a virtual appliance image. The appliance image simply needs to be copied to the business edition virtual environment and customized for specific deployments. For more information, please refer to the Quickstart guide at: http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_provisioning_manager/8.6/quickstart/guide/cupm_linux_qsg.html.
Q. Is Cisco Business Edition 6000 support based on specifications or third-party servers?
A. Cisco Business Edition 6000 is a hardware and software bundle combination that is supported only on Cisco UCS C200.
Q. Can I order redundancy by ordering two starter Cisco Business Edition 6000 bundles?
A. Yes, for 150 users or more it is more cost-effective to order two starter bundles if you need redundancy than ordering one starter bundle and a separate Cisco UCS C200 Server. Ask your partner about redundancy options.
Licensing Options
Q. Can I mix Cisco User Connect Licensing with Cisco Unified Workspace Licensing models?
A. Yes, you can mix any version of Cisco User Connect Licenses with any version of Cisco Unified Workspace Licenses. Please note that you need to purchase the Cisco Business Edition 6000 Cisco Unified Workspace License starter bundle to get the presence software and the base license. All users must have a Cisco Unified Communications Software Subscription.
Q. What licenses do I need to add Cisco TelePresence® endpoints to Cisco Business Edition 6000?
A. Desktop video requires a Cisco User Connect License (CUCM-USR-LIC) or a Cisco Unified Workspace License Business Edition (BE6K-UWL-LIC) license to add the Cisco Cius business tablet. Cisco TelePresence endpoints require Cisco TelePresence user licenses (CUCM-USR-LIC).
Q. What license do I need to add a mobile client (for example, the Cisco Jabber™ messaging integration platform on the iPhone) to Cisco Business Edition 6000?
A. With Cisco Unified Workspace Licensing for Cisco Business Edition, you can order a CUWL PRO license to add mobile clients. With Cisco User Connect Licensing for Cisco Business Edition, you can order the mobile client separately.
