The Cisco® Catalyst® 4500 Series (Figure 1) integrates security and resiliency for advanced control of converged networks.
Figure 1. Cisco Catalyst 4500 Series Supervisor Engine V
Overview
The Cisco Catalyst 4500 Series Supervisor Engine V continues the nonblocking, robust Layer 2-4 switching found in previous Cisco Catalyst 4500 Series Supervisor Engines. Additional performance, features, and throughput further enhance resilient control of converged data, voice, and video networks, with high availability enabling business resiliency for enterprise and metropolitan (metro) Ethernet customers. Network control extends from the backbone to the edge, with intelligent services such as granular quality of service (QoS), Internet security, and network management. The scalability of these intelligent network services is made possible with dedicated specialized resources known as ternary content addressable memory (TCAM). Ample TCAM resources (192,000 entries) enable "high feature capacity," which provides wire-speed routing and switching performance while enabling services such as QoS and security. This helps meet today's network requirements, with ample room for future growth.
The Cisco Catalyst 4500 Series Supervisor Engine V offers port scalability for resilient Layer 2-4 and routing for both the enterprise and service provider market segments. Optimized for the enterprise wiring closet, branch office backbone, or Layer 3 distribution point, the Cisco Catalyst 4500 Series Supervisor Engine V provides the performance and scalability to handle the network applications of today and the future.
The Cisco Catalyst 4500 Series modular architecture provides a "pay as you grow" model, reducing operational expenses and capital expenditures. The Supervisor Engine V is backward-compatible with all the classic Cisco Catalyst 4500 Series line cards and can be used in both the classic Cisco Catalyst 4500 Series chassis (Cisco Catalyst 4503, Cisco Catalyst 4506, Cisco Catalyst 4507R, and Cisco Catalyst 4510R) and with the Cisco Catalyst 4500 E-Series chassis (Cisco Catalyst 4503-E, 4506-E, 4507R-E, 4507R+E, 4510R-E, and 4510R+E).
Chassis and Line Card Support
The Cisco Catalyst 4500 Series Supervisor Engine V can be deployed in single-chassis, nonredundant mode in the Cisco Catalyst 4503/4503-E and Cisco Catalyst 4506/4506-E chassis, or in redundant mode as an option in the Cisco Catalyst 4507R (slots 1 and 2)/4507R-E/4507R+E (slots 3 and 4) and Cisco Catalyst 4510R (slots 1 and 2)/4510R-E/4510R+E (slots 5 and 6) chassis. Table 1 shows the performance of the Supervisor Engine V for each chassis.
Table 1. Cisco Catalyst 4500 Series Supervisor Engine V Performance per Chassis
Cisco Catalyst
4503/4503-E Chassis
Cisco Catalyst
4506/4506-E Chassis
Cisco Catalyst
4507R/4507R-E/4507R+E Chassis
Cisco Catalyst
4510R/4510R-E/4510R+E Chassis
Supervisor Engine V
(WS-X4516)
Supported 28 Gbps, 21 mpps
Supported 64 Gbps, 48 mpps
Supported 68 Gbps, 51 mpps
Supported 96 Gbps 72 mpps*
* When the Supervisor Engine V is used in the Cisco Catalyst 4510R chassis, slot 10 (FlexSlot) will support a subset of line cards: the 2-port GBIC (WS-X43 02-GB) and Access Gateway Module (WS-X4604-GWY). Future Supervisor Engines will allow slot 10 to accommodate any and all line cards.
Predictable Performance and Scalability
The Cisco Catalyst 4500 Series Supervisor Engine V delivers a 96-Gbps switching fabric with a 72-mpps forwarding rate in hardware for Layer 2-4 traffic. Switching performance is independent of the number of route entries or Layer 3 and 4 services enabled. Hardware-based Cisco Express Forwarding routing architecture allows for increased scalability and performance. Table 2 provides a comparison of the performance and scalability features of all of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines.
Table 2. Performance and Scalability Features of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines
Feature and Description
Supervisor Engine IV
Supervisor Engine V
Supervisor Engine
V-10GE
Supervisor Engine
6-E
Total centralized switching capacity
64 Gbps
96 Gbps
102 mpps and 136 Gbps
320 Gbps
Per-slot switching capacity
6 Gbps
6 Gbps
6 Gbps
24 Gbps
Throughput
48 mpps
72 mpps
102 mpps
250 mpps
Hardware-forwarded IPv4 routing entries
128,000
128,000
128,000
256,000
Hardware-forwarded IPv6 routing entries
N/A*
N/A*
N/A*
128,000
Multicast entries
28,000 (Layer 3) 16,000 (Layer 2)
28,000 (Layer 3)
16,000 (Layer 2)
28,000 (Layer 3) 16,000 (Layer 2)
56,000 for IPv4
28,000 for IPv6
CPU
333 MHz
400 MHz
800 MHz
1.3 GHz
CPU queues
32
32
32
64
Synchronous Dynamic RAM (SDRAM)
512 MB
512 MB
512 MB
512 MB, upgradable to 1 GB
NVRAM
Yes (512 KB)
Yes (512 KB)
No via Bootflash
(128 MB)
No via Bootflash
(64 MB)
Security/QoS entries
64,000
64,000
64,000
128,000
NAC/DHCP snooping entries
3000/3000
3000/3000
6000/6000
6000
Mac addresses
32,000
32,000
55,000
55,000
Active VLANs
4000
4000
4000
4000
STP instance
3000
3000
3000
3000
Switched Virtual Interfaces (SVIS)
4000
4000
4000
4000
SPAN
2 ingress and 4 egress
2 ingress and 4 egress
2 ingress and 4 egress
8 ingress and 8 egress-future SW release
Minimum Software Requirement
Cisco IOS® Software Release 12.1(12c)EW or later
Cisco IOS Software Release 12.2(18)EW or later
Cisco IOS Software Release 12.2(25)EW or later
Cisco IOS Software Release 12.2(40)SG or later
The amount of Software Based IPv6 entries supported is dependent on the DRAM space
The Cisco Catalyst 4500 Series is optimized for multimedia applications, with its advanced multicast support. The Supervisor Engine V supports Protocol Independent Multicast (PIM), Source-Specific Multicast (SSM), and Pragmatic General Multicast (PGM), providing end users with additional scalability to support multimedia applications. Also supported is Internet Group Management Protocol (IGMP) snooping in hardware, enhancing performance and reducing network traffic by allowing a switch to dynamically add and remove hosts from a multicast group.
Supervisor Engine V Redundancy for Business Resiliency
The Cisco Catalyst 4500 Series was designed to maximize desktop user uptime, with noninterrupted hardware switching. The Cisco Catalyst 4507R, 4507R-E, 4507R+E, 4510R, 4510R-E, and 4510R+E support 1+1 supervisor redundancy, using the Supervisor Engine V. The primary supervisor is active and is responsible for normal system operation. The other supervisor serves as a secondary standby, monitoring the operation of the primary supervisor.
Nonstop Forwarding with Stateful Switchover (NSF/SSO) offers continuous packet forwarding during supervisor engine switchover. Information is fully synchronized between supervisors to allow the standby supervisor to immediately take over in subsecond time if the primary fails. In Service Software Upgrade (ISSU) allows customers to upgrade or downgrade complete Cisco IOS Software images with minimal to no disruption to the network when using a redundant Cisco Catalyst 4500 system with dual supervisors. It enables rapid, nondisruptive software upgrade for new line cards, new power supplies, new features, or bug fixes. ISSU offers continuous packet forwarding during the supervisor engine switchover, running different Cisco IOS Software versions.
NSF/SSO and ISSU dramatically improve the network reliability and availability in a Layer 2 or Layer 3 environment. They are essential for business-critical applications such as voice over IP (VoIP). As a result, VoIP calls are not dropped.
The redundancy scheme using the Supervisor Engine V is similar to that for the Supervisor Engine IV. Alerts are generated to the network monitoring software if either supervisor fails, and hot swapping of supervisors is supported without disrupting system operation. Switchover of supervisors can be forced by software, or by the user via Simple Network Management Protocol (SNMP). The resiliency features of the Cisco Catalyst 4500 Series prevent network outages that could result in lost business and revenue.
Table 3 shows the high availability and uplink options for all of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines.
Table 3. High Availability and Uplink Options on the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines
Feature and Description
Supervisor Engine IV
Supervisor Engine V
Supervisor Engine
V-10GE
Supervisor Engine
6-E
Redundant capable
Yes
Cisco Catalyst 4507R
Cisco Catalyst 4507R-E
Cisco Catalyst 4507R+E
Yes
Cisco Catalyst 4507R
Cisco Catalyst 4507R-E
Cisco Catalyst 4507R+E
Cisco Catalyst 4510R
Cisco Catalyst 4510R-E
Cisco Catalyst 4510R+E
Yes
Cisco Catalyst 4507R
Cisco Catalyst 4507R-E
Cisco Catalyst 4507R+E
Cisco Catalyst 4510R
Cisco Catalyst 4510R-E
Cisco Catalyst 4510R+E
Yes
Cisco Catalyst 4507R
Cisco Catalyst 4507R-E
Cisco Catalyst 4507R+E
Cisco Catalyst 4510R
Cisco Catalyst 4510R-E
Cisco Catalyst 4510R+E
Active supervisor uplinks in redundant mode
2 Gigabit Ethernet
Up to 4 Gigabit Ethernet
Up to 4 Gigabit Ethernet and 2 10 Gigabit Ethernet1
2 10 Gigabit (wire speed)
Up to 4 10 Gigabit (2:1 oversubscribed)
Up to 8 Gigabit Ethernet (TwinGig Converter)
Active Supervisor Engine uplinks (nonredundant mode)
2 Gigabit Ethernet
2 Gigabit Ethernet
4 Gigabit Ethernet and 2 10 Gigabit Ethernet*
2 10 Gigabit Ethernet
or
1 10 Gigabit and 2 Gigabit Ethernet (TwinGig Converter)
or
4 Gigabit Ethernet (TwinGig Converter)
TwinGig Converter support
No
No
No
Yes
Uplink optic types
GBIC
GBIC
SFP (Gigabit Ethernet) or X2 optics (10 Gigabit Ethernet ports)
SFP (Gigabit Ethernet) with TwinGig Converter or X2 optics (10 Gigabit Ethernet ports)
SSO/NSF/ISSU
Yes
Yes
Yes
Yes**
* Simultaneous use of Gigabit and 10 Gigabit Ethernet is supported in Cisco IOS Software Release 12.2(25) SG and later.
**NSF/SSO/ISSU will be supported in First half of Calendar Year 2008 Cisco IOS Software Release.
Please refer to the "Features at a Glance" section of this data sheet for a complete list of supported features.
IPv6 Support
IPv6 is important for the future of IP networking and is critical for the expansion of IP address space in the future. IPv6 capability is required by many companies and is being mandated by governments worldwide. IPv6 has been supported on the Cisco Catalyst 4500 Supervisor Engine V since Cisco IOS Software Release 12.2(20) EW with software-based forwarding.
Intelligent Network Services with QoS and Sophisticated Traffic Management
The Cisco Catalyst 4500 Series Supervisor Engine V offers superior per-port QoS features, ensuring that network traffic is classified, prioritized, and scheduled optimally to efficiently handle bandwidth-hungry multimedia, time-sensitive (voice), and mission-critical applications. The Supervisor Engine V can classify, police, and mark incoming packets, allowing the administrator to differentiate between traffic flows and to enforce policies. Sharing, shaping, and strict priority configurations determine the scheduling of egress traffic. The Supervisor Engine V also supports Dynamic Buffer Limiting (DBL), a congestion avoidance feature. For details on the QoS features (including DBL) on the Supervisor Engine V, refer to the white paper "Quality of Service on Cisco Catalyst 4500 Series Supervisor Engines" at: http://www.cisco.com/en/US/products/hw/switches/ps4324/prod_white_papers_list.html.
Table 4 summarizes the QoS features of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines.
Table 4. QoS Feature Summary for the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines
Feature and Description
Supervisor Engine IV
Supervisor Engine V
Supervisor Engine
V-10GE
Supervisor Engine
6-E
QoS HW entries
32,000
32,000
32,000
64,000
Policers
8,000 input
8,000 output
8,000 input
8,000 output
8,000 input
8,000 output
16,000 with flexible assignment for input/output
Hierarchical policers
No
No
Yes: microflow policing with on-board NetFlow
Yes: 2 rate 3 color
Number of Tx queues
4
4
4
Flex queues up to 8*
Max Tx queue size
1920 packets per Tx queue
2336 packets per Tx queue
2336 packets per Tx queue
Dynamic 56-8192 packets per queue depending on the number and type of line card and the number of queues configured on the port.
See documentation for more details
Dynamic queue sizes
No
No
No
Yes
Configurable classification mapping tables
No
No
No
Yes
Match IP on MAC header
No
No
No
Yes
Modular QoS compliant
No
No
No
Yes
Dynamic Buffer Limiting (DBL)
Yes
Yes
Yes
Yes
QoS sharing
Supported only on nonblocking Gigabit Ethernet ports
Supported on all ports
Supported on all ports
Supported on all ports
Shaping
Yes, per Tx queue
Yes, per Tx queue
Yes, per Tx queue
Yes, per Tx queue
Broadcast suppression
Software**
Hardware for all ports
Hardware for all ports
Hardware for all ports
Multicast suppression
No
Hardware for all ports
Hardware for all ports
Hardware for all ports
* Will be supported as part of the software upgrade in First Half of Calendar Year 2008
** Hardware performance for nonblocking Gigabit Ethernet ports and software performance for all other ports.
Please refer to the "Features at a Glance" section of this data sheet for a list of supported features.
Comprehensive Management
The Cisco Catalyst 4500 Series Supervisor Engine V features a single console port and a single IP address to manage all features of the system. Remote in-band management is available via SNMP, Telnet client, Bootstrap Protocol (BOOTP), and Trivial File Transfer Protocol (TFTP). Support for local or remote out-of-band management is delivered through a terminal or modem attached to the console interface. SmartPorts Macro is a Cisco Catalyst solution that is also supported, simplifying the configuration of the critical features for the Ethernet networks.
The Cisco Catalyst 4500 Series Supervisor Engine V delivers a comprehensive set of management tools to provide the required visibility and control in the network. Managed with CiscoWorks solutions, Cisco Catalyst switches can be configured and managed to deliver end-to-end device, virtual LAN (VLAN), traffic, and policy management. The LAN management solution bundle offers tools such as CiscoWorks Resource Manager Essentials and CiscoView. These Web-based management tools offer several services, including automated inventory collection, software deployment, easy tracking of network changes, views into device availability, and quick isolation of error conditions. Table 5 summarizes the management features of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines.
Table 5. Management Feature Highlights of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines
Feature and Description
Supervisor Engine IV
Supervisor Engine V
Supervisor Engine
V-10GE
Supervisor Engine
6-E
USB drive support
No
No
No
Yes; future SW release
Compact Flash support
Yes; 64 MB or 128 MB options
Yes; 64 MB or 128 MB options
Yes; 64 MB or 128 MB options
Yes; 64 MB or 128 MB options
FAT file system Support
No
No
No
Yes
SPAN
2 ingress and 4 egress
2 ingress and 4 egress
2 ingress and 4 egress
8 ingress and 8 egress: future SW release
Please refer to the "Features at a Glance" section of this data sheet for a complete list of supported features.
Advanced Security
The Cisco Catalyst 4500 Series offers a rich set of integrated security features to proactively lock down your critical network infrastructure. It reduces network security risks with a rich set of Network Admission Control (NAC) capabilities and 802.1x-based user authentication, authorization, and accounting (AAA). The security policy enforcement is uncompromised, with wire-rate, dedicated access-control lists (ACLs) to fend off ever-increasing virus and security attacks. The Cisco Catalyst 4500 Series offers powerful, easy-to-use tools to effectively prevent untraceable man-in-the-middle attacks, control plane resource exhaustion, IP spoofing, and flooding attacks, without any change to the end-user or host configurations. Secure remote access, file transfers, and network management are accomplished with the Secure Shell (SSH) Protocol Version 1 and Version 2, Secure Copy Protocol (SCP), and SNMPv3, respectively.
NAC is a foundational component of the Cisco Self-Defending Network strategy, improving the network's ability to automatically identify, prevent, and respond to security threats. NAC enables the Cisco Catalyst switches to collaborate with third-party solutions for security-policy compliance and enforcement before a host is permitted to access the network.
NAC performs posture validation at the Layer 2 network edge for hosts with or without 802.1x enabled. Vulnerable and noncompliant hosts can be isolated, given reduced network access, or directed to remediation servers based on organizational policy. By ensuring that every host complies with security policy, organizations can significantly reduce the damage caused by infected hosts. NAC is available through standard software upgrades or Cisco SMARTnet® contracts on Cisco Catalyst switches. Table 6 summarizes the security features of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines.
Table 6. Security Feature Highlights of the Cisco Catalyst 4500 Series Enhanced Layer 3 Supervisor Engines
Feature and Description
Supervisor Engine IV
Supervisor Engine V
Supervisor Engine
V-10GE
Supervisor Engine
6-E
Security entries
32,000
32,000
32,000
64,000
NAC/DHCP snooping entries
3000/3000
3000/3000
6000/6000
6000
uRPF
No
No
No
Yes; in hardware
Control plane policing
Yes
Yes
Yes; in hardware
Yes; in hardware*
802.1x
Yes
Yes
Yes
Yes
802.1X extensions
Yes
Yes
Yes
Yes*
IP source guard, dynamic ARP inspection, DHCP snooping
Yes
Yes
Yes
Yes
NAC
Yes
Yes
Yes
Yes*
* This will be supported in future Cisco IOS Software Release.
Please refer to the "Features at a Glance" section of this data sheet for a complete list of supported features.
Cisco Catalyst 4500 Netflow Services Card for Supervisor Engine V
The Cisco Catalyst 4500 NetFlow Services Card (Figure 2) is an optional daughter card for the Cisco Catalyst 4500 Series Supervisor Engine IV or V, providing Layer 3 and 4 statistics and enhanced VLAN statistics without affecting the forwarding performance rates.
NetFlow is a versatile feature allowing customers to monitor traffic flows for the purpose of billing, network planning, and security. The NetFlow Services Card supports per-packet statistics capture in hardware for flow-based and VLAN-based statistics monitoring. NetFlow services capture and cache detailed information about each data flow (a stream of packets traveling in one direction from one endpoint to another across the network). Data in the NetFlow cache includes information with regard to specific flows, including details such as IP addresses, packet and byte counts, time stamps, and application ports. This data can then be exported, collected, and analyzed for numerous purposes, such as virus and denial-of-service mitigation.
NetFlow Services Card Applications
NetFlow technology efficiently provides the metering base for critical applications, including distributed denial-of-service (DDoS) detection and mitigation, network traffic accounting, usage-based network billing, network planning, network monitoring, and data mining capabilities for both service provider and enterprise customers. NetFlow is enabled without compromising hardware forwarding performance.
Enterprise and service provider customers are particularly finding the use of NetFlow to be a critical component in defending the network from security attacks. NetFlow export data is gathered for signature analysis and traffic profiling. Anomalies are flagged and mitigated at the prompting of the user. The Cisco Catalyst 4500 Series security toolkit was design to prevent malicious attackers from bringing down the network.
With Cisco IOS Software Release 12.2(25)SG, the Cisco Catalyst 4500 Series Supervisor Engine V supports NetFlow statistics. The NetFlow daughter card provides line-rate flow statistics as well as Layer 2 VLAN statistics without a performance penalty. NetFlow Data Export versions 1, 5, and 8 are supported in Cisco IOS Software Release 12.2(25)SG.
The default is NetFlow Statistics Collection and NetFlow Data Export versions 1 and 5. The supported fields within NetFlow Data Export version 5 with Cisco IOS Software Release 12.2(25)SG are identified below:
• Source and destination IP address (hardware)
• IP protocol (hardware)
• Layer 4 source and destination ports (for TCP/UDP or 0 otherwise) (hardware)
• Start and end time stamps (hardware)
• Packet counts and byte counts (hardware)
• Input/output interface (software)
• Next-hop router (software)
• Source/destination autonomous system number (software)
• Source/destination prefix mask (software)
• VLAN statistics collection
• Command-line interface (CLI) support for NetFlow and VLAN statistics
• SNMP support for VLAN statistics
• NetFlow Aggregation Support (NFX) (NetFlow Version 8)
NetFlow Services Card Hardware and Software Requirements
The NetFlow Services Card is supported on the Supervisor Engine IV and V with Cisco IOS Software and is not supported in the Cisco CatOS Software.
Software Requirements
The minimum software versions for the Netflow Services Card with Supervisor Engine V are as follows:
• Cisco IOS Software Release 12.2(25)SG or later
• NetFlow Collection and Network Data Analyzer requirements:
• Cisco CNS NetFlow Collection Engine Version 3.5 or higher
• Cisco Network Data Analyzer Version 3.6 or higher
• Hardware Requirements
• Cisco 4500 Series Supervisor Engine IV or V
• Redundant Supervisor Engine IV or V daughter card configurations must match. If a NetFlow Services Card is deployed on a primary supervisor engine, a second NetFlow Services Card must be deployed on a secondary Supervisor V Engine in the same chassis.
The NetFlow Services Card can be shipped preinstalled with a Supervisor Engine IV or V from the factory or as a separate, field-replaceable unit. The Supervisor Engine V must be removed from the chassis to install the NetFlow Services Module; it is not hot-swappable.
Table 7 summaries additional NetFlow features for the Cisco 4500 Series Supervisor Engine IV and V.
Table 7. Additional NetFlow Feature Comparison
NetFlow Features
Supervisor Engine IV/V
Supervisor Engine V-10GE
Daughter card
Required
Not required (integrated into supervisor)
Flow-table size
64,000
85,000
Aggregate policers
1000 ingress; 1000 egress
8000 ingress; 8000 egress
User-based rate-limiting profiles
Not supported
512
User-based rate-limiting flows
Not supported
85,000
Features at a Glance
Layer 2 Features
• Layer 2 hardware forwarding at 72 mpps
• Layer 2 switch ports and VLAN trunks
• IEEE 802.1Q VLAN encapsulation
• Inter-Switch Link (ISL) VLAN encapsulation (excluding blocking ports on WS-X4418-GB)
• Single console port and single IP address to manage all system features
• Software configuration management, including local and remote storage
• Manageable through CiscoWorks Windows network-management software on a per-port and per-switch basis, providing a common management interface for Cisco routers, switches, and hubs
• CLI-based management console to provide detailed out-of-band management
• Remote Monitoring (RMON) software agent to support four RMON groups (history, statistics, alarms, and events) for enhanced traffic management, monitoring, and analysis
• Support for all nine RMON groups through the use of a Cisco SwitchProbe analyzer (Switched Port Analyzer [SPAN]) port, which permits traffic monitoring of a single port, a group of ports, or the entire switch from a single network analyzer or RMON probe
• Analysis support, including ingress port, egress port, and VLAN SPAN
• Layer 2 traceroute
• Remote SPAN (RSPAN)
• Cisco SmartPorts Macro
• SPAN ACL filtering
• SPAN CPU port
• DHCP client autoconfiguration
• Enhanced SNMP MIB support
• HTTPS
• Time Domain Reflectometry (TDR)
• Optional compact Flash memory card to store software images for backup and easy software upgrades
• Terminal Access Controller Access Control System (TACACS+) and Remote Authentication Dial-In User Service (RADIUS), which help enable centralized control of the switch and restrict unauthorized users from altering the configuration
• Standard and extended ACLs on all ports
• 802.1x user authentication (with VLAN assignment, voice VLAN, port security, guest VLAN)
• 802.1x accounting
• 802.1x authentication failure
• 802.1x private VLAN assignment
• 802.1x private guest VLAN
• 802.1x Radius-supplied time out
• NAC L2 802.1x
• NAC L2 IP
• Trusted boundary
• Router ACLs (RACLs) on all ports (no performance penalty)
• VLAN ACLs (VACLs)
• Port ACLs (PACLs)
• Private VLANs (PVLANs) on access and trunk ports
• Image management port: 10/100BASE-TX (RJ-45 female) data terminal equipment (DTE); green (good), orange (disabled), off (not connected)
Software Requirements
• The Cisco Catalyst 4500 Series Supervisor Engine V is supported only in Cisco IOS Software and is not supported in the Cisco CatOS Software. The minimum software versions are as follows:
• Supervisor Engine V, Cisco IOS Software Release 12.2(25)SG or later
• Supervisor Engine V with the NetFlow daughter card, Cisco IOS Software Release 12.2(25)SG
Environmental Conditions
• Operating temperature: 32º to 104ºF (0º to 40ºC)
• Storage temperature: -40º to 167ºF (-40º to 75ºC)
• Relative humidity: 10 to 90 percent, noncondensing
• Operating altitude: -60 to 2000m
• Regulatory Standards Compliance
Table 10 shows standards compliance information.
Table 10. Cisco Catalyst Supervisor Engine V Regulatory Standards Compliance
Specification
Standard
Regulatory Compliance
CE marking
Safety
• UL 60950
• CAN/CSA-C22.2 No. 60950
• EN 60950
• IEC 60950
• TS 001
• AS/NZS 3260
EMC
• FCC Part 15 (CFR 47) Class A
• ICES-003 Class A
• EN55022 Class A
• CISPR22 Class A
• AS/NZS 3548 Class A
• VCCI Class A
• ETS 300 386
• EN 55022
• EN 55024
• EN 61000-6-1
• EN 50082-1
• EN 61000-3-2
• EN 61000-3-3
Industry EMC, Safety, and Environmental Standards
• GR-63-Core Network Equipment Building Systems (NEBS) Level 3
• GR-1089-Core Level 3
• ETS 300 019 Storage Class 1.1
• ETS 300 019 Transportation Class 2.3 (pending)
• ETS 300 019 Stationary Use Class 3.1
• ETS 300 386
New Cisco IOS Software Packaging for the Cisco Catalyst 4500 Series
Cisco announces a new Cisco IOS Software package for the Cisco Catalyst 4500 Series switches. This package creates a new foundation for features and functionality, and provides consistency across all Cisco Catalyst switches. The new Cisco IOS Software release train is designated as 12.2SG.
Prior Cisco IOS Software images for the Cisco Catalyst 4500 Series, formally known as "Basic L3" and "Enhanced L3" images, now map to "IP Base" and "Enterprise Services," respectively. Border Gateway Protocol (BGP) is now included in the "Enterprise Services" image. Unless otherwise specified, all currently shipping Cisco Catalyst 4500 software features based on Cisco IOS Software are supported in the 12.2(25)SG, IP Base image, with a few points to note:
The IP Base image will not support the following routing-related features: BGP, EIGRP, OSPF, IS-IS, IPX, AppleTalk, Virtual Route Forwarding-lite (VRF]-lite), and Policy-Based Routing (PBR).
The Enterprise Services image supports all Cisco Catalyst 4500 Series software features based on Cisco IOS Software, including enhanced routing. Customers planning to enable BGP on Supervisor Engines IV, V, or V-10GE no longer need to purchase a separate BGP license (FR-IRC4); BGP capability is included in the Enterprises Services package.
Note: If you purchased the Cisco Catalyst 4500 Series Supervisor Engine V before May 1, 2009, it is covered by the Cisco 90-Day Limited Hardware Warranty. For more information, see this document on Cisco.com: http://www.cisco.com/en/US/docs/general/warranty/English/901DEN__.html.
Cisco Technical Support Services-Extending Network Intelligence that Protects Your Network Investment. Now.
Cisco Technical Support Services help ensure that your Cisco products operate efficiently, remain highly available, and benefit from current system software to assist you in effectively managing your network service while controlling operational costs.
Cisco Technical Support Services provide significant benefits that go beyond what is offered under the Cisco warranty policy. Services available under a Cisco SMARTnet service contract that are not covered under a warranty are:
• Latest software updates
• Rapid replacement of hardware in next-day, four-hour, or two-hour dispatch options
• Ongoing technical support through Cisco Technical Assistance Center (TAC)
Tables 12 and 13 describe the features of Cisco Technical Support Services.
Table 12. Cisco Technical Support Services-Components
Service Feature Overview
Benefit or Advantage
Software Support
Offers maintenance and minor and major updates for licensed feature set. Downloading new maintenance releases, patches, or updates of Cisco IOS Software helps to enhance and extend the useful life of Cisco devices. Through major software updates it is possible to extend the life of equipment and maximize application technology investments by:
• Adding new functionality that, in many cases, requires no additional hardware investment
• Increasing the performance of current functionality
• Enhancing network and/or application availability, reliability, and stability
TAC Support
With more than 1000 highly trained customer support engineers, 390 CCIE® experts, and access to 13,000 R&D engineers, Cisco TAC complements your in-house staff with a high level of knowledge in voice, video, and data communications networking technology. Its sophisticated call routing system quickly routes calls to the correct technology personnel. The Cisco TAC is available 24 hours a day, 365 days a year.
Cisco.com
This award-winning Web site provides 24 x 7 access to an extensive collection of online product and technology information, interactive network management and troubleshooting tools, and knowledge transfer resources that can help customers reduce costs by increasing staff self-sufficiency and productivity.
Advance Hardware Replacement
Advance replacement and onsite field engineer options supply fast access to replacement hardware and field resources for installing hardware, minimizing the risk of potential network downtime.
Table 13. Cisco Technical Support Services-Competitive Differentiators
Feature
Benefit or Advantage
Worldwide Virtual Lab
This extensive lab of Cisco equipment and Cisco IOS Software versions provides an invaluable engineering resource and knowledge base for training, product information, and recreation and testing of selected network issues to help decrease time-to-resolution.
TAC Training
• Boot Camps
• Tech Calls
• Tech Forums
Cisco is committed to providing customers the latest in technology support. These TAC training programs assist customers in case avoidance as well as provide knowledge transfer of Cisco networking expertise.
Cisco Live
A powerful suite of Internet-enabled tools with firewall-friendly features, these secure, encrypted Java applets can turn a simple phone call into an interactive collaboration session, allowing a customer and Cisco TAC support engineer to work together more effectively.
Global Logistics
Delivers award-winning, worldwide hardware replacement support with 650 depots, covering 120 countries, at a $2.3 billion investment in inventory, and comprising 10,000 onsite field engineers.
Cisco IOS Software
Employs 100 discrete technologies with more than 2000 features. 400 new features are added each year. Cisco IOS Software is installed in more than 10 million devices and is running on more than 10,000 networks worldwide. It operates on the world's largest IPv6 and VoIP networks and in all major service provider networks worldwide.
For More Information
To learn more about how you can take advantage of Cisco Technical Support Services, talk to your Cisco representative or visit
