Customer Case Study
The Cisco 3825 Integrated Services Router enables WiscNet's member institutions to gain high performance and future flexibility as they serve over 1 million users.


BUSINESS CHALLENGE
WiscNet is Wisconsin's statewide education and research network. It is a nonprofit association that provides access to computing resources and worldwide information for 475 Wisconsin member organizations, including almost all Wisconsin colleges and universities, more than 75 percent of the state's K-12 school districts, most library systems, the State of Wisconsin, many local and municipal governments, and several nonprofit affiliated organizations. Through its member organizations, WiscNet serves approximately 1 million students and 60,000 education faculty, teachers, scientists, public servants, and administrators.
WiscNet is challenged to provide high-performance Internet access in an environment where network traffic patterns differ significantly from typical enterprise traffic patterns, in which service subscriber traffic is statistically multiplexed to help ensure acceptable performance. Schools rely on computer labs and computer-based coursework, which means that classrooms of students work on an online assignment simultaneously. The full amount of dedicated network bandwidth must be available for the duration of the class for optimal application performance.
To help ensure continued high performance and anticipate future needs of its members, WiscNet undertook a statewide effort to upgrade the network connections for its members. In addition to increasing link capacity, part of the upgrade required replacing existing routers at members' locations across the state to increase throughput capacity and processing power. Cost of ownership was also a concern because WiscNet must operate as cost-effectively as possible and provide services to all of its members with a small staff.
"We deploy routers for a longer time than many businesses normally would," says Dave Lois, executive director of WiscNet. "Because we expect to use them for a long time, we need to ensure 10 MB of throughput performance from them. We chose the Cisco 3825 integrated services routers for high performance and the ability to cost-effectively deliver multiple concurrent services."
NETWORK SOLUTION
WiscNet services are delivered to approximately 475 sites across Wisconsin-from tiny school districts serving fewer than 200 students to the University of Wisconsin at Madison, which is a major research institution. The majority of the WiscNet backbone consists of OC-3 (155 Mbps) connections, with OC-12 (622 Mbps) links connecting the University of Wisconsin Madison and Milwaukee sites, as well as providing high-speed links to transit providers, Internet, and Internet 2 services. Gigabit Ethernet connects the main campus at Madison with international networks and the StarLight peering point in Chicago, which aggregates traffic from other institutions conducting advanced research ands grid-intensive e-Science applications, such as high-energy physics research.
Figure 1. WiscNet Backbone Winter 2005-Last Updated: 12/15/05

Major network nodes, such as those at Madison, Milwaukee, La Crosse, Platteville, Green Bay, and Eau Claire, provide aggregation hubs for traffic at that location as well as a hub for the local member institutions. Here, traffic is aggregated to Cisco 7200 or 7600 series routers, which offer the industry's widest range of connectivity options, high scalability, and support for advanced features such as quality of service (QoS), security, multiple services, and others.
As the network is upgraded from T1 connectivity to Ethernet links, WiscNet needed a high-performance access router. It selected Cisco 3825 integrated services routers for its standard access router.
"We have always used Cisco routers at our sites," says Lois. "As the network grows, our access routers must also scale, so that we can support the applications that our members want to use. The Cisco 3825 integrated services routers deliver the high performance that our members need, with support for concurrent services that they may choose to add, such as security, voice, video, and wireless." WiscNet maintains an application-neutral policy, allowing each member institution to determine the types of advanced network services that it wants to deploy locally. However, the WiscNet network must deliver the high performance and support for capabilities such as QoS and firewall services that voice, wireless, video, and security applications will require.
An initial deployment of 50 Cisco 3825 integrated services routers is under way, with deployment support from Cisco Partner Berbee Information Networks Corporation. Berbee was selected as the Cisco 2004 Global IP Communications Partner of the Year. The firm provides data center solutions, networking infrastructure, and high-value application services to public-sector organizations nationwide. For WiscNet, Berbee provides warehousing and just-in-time delivery of Cisco 3825 integrated services routers to the WiscNet offices. WiscNet then configures and ships the routers to member sites with instructions of how to plug them in, and then downloads specific configuration and administrative parameters over the network to complete the installation.
BUSINESS VALUE
"The single most important benefit of the Cisco 3825 integrated services routers is that they deliver exactly what we expect them to deliver," says Lois. "Because they work the first time, we have reduced the overall resources required to provision our members. This is extremely important to us." According to Lois, the Cisco routers delivered the scalability that WiscNet expects in pre-deployment laboratory testing and in the field, where they have scaled without failure.
He also explains that the integrated services routers have reduced WiscNet's total cost of ownership. In addition to requiring minimal installations resources, the routers have delivered high performance at an economical price.
"Even though we do not purchase routers expecting them to be able to meet our needs for more than five years, surprisingly, they do," says Lois. "With the Cisco 3825 integrated services routers, we achieve high performance at a reasonable price over a long period of time. Having to put staff in the field to swap out routers or components is costly. When we do not have to do that, it is a big savings."
PRODUCT LIST
• Cisco 3825 integrated services routers
• Cisco7200 Series routers
• Cisco 7600 Series routers
NEXT STEPS
WiscNet is deploying 50 Cisco integrated services routers now, approximately 10 percent of the total number that will be installed over the next several years. Lois expects almost all remote sites to eventually include a Cisco 3825 Integrated Services Router, enabling its members to deploy the advanced services that they need for pursuing their educational and research missions.
FOR MORE INFORMATION
To learn more about Cisco routing solutions, visit: http://www.cisco.com/go/routing
To learn more about WiscNet, visit: http://www.wiscnet.net
This customer story is based on information provided by WiscNet and describes how that particular organization benefits from the deployment of Cisco products. Many factors may have contributed to the results and benefits described; Cisco does not guarantee comparable results elsewhere.
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