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Cisco Monitor Manager

Cisco Monitor Manager 1.1: For Applications Monitoring up to 48 IP Phones

PB395812

Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, mobility products and applications. It helps enable more effective, more secure, more personal communications that directly affect both sales and profitability. It brings people together by facilitating a new way of communicating-where your business moves with you, security is everywhere, and information is always available, whenever and wherever it is needed. Cisco Unified Communications is part of an integrated solution that includes network infrastructure, security, mobility, network management products, lifecycle services, flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

Product Overview

Cisco Monitor Manager 1.1 is a management application designed solely for the needs of small and medium-sized businesses (SMBs). It provides monitoring of key device parameters on Cisco SMB-class routers, switches, voice gateways, Cisco Unified Communications Manager Express, Cisco Unity® Express, security appliances, access points, and Cisco Unified IP phones. Cisco Monitor Manager 1.1 also provides support for the newly introduced Cisco Unified Communications 500 Series for small businesses. It monitors the network 24 hours a day, 7 days a week, and periodically polls and collects inventory and performance-monitoring data from the managed Cisco devices in the network. Cisco Monitor Manager is a Microsoft Windows-based application that is completely nondisruptive to system operations and does not deploy any agent software on managed devices.
Cisco Monitor Manager 1.1 performs automatic discovery of the entire underlying network infrastructure and Cisco Unified Communications System. The application provides a real-time physical view, service-level details, and the current operational status of each element in the Cisco Unified Communications Solution.

Cisco Monitor Manager 1.1 Features and Benefits

Table 1 lists the features and benefits of Cisco Monitor Manager.

Table 1. Features and Benefits

Feature

Benefits

Ease of use and low initial investment

• Specifically designed for SMBs
• Intuitive and easy to use
• Low-cost initial deployment

Cisco Discovery Protocol-based network discovery and complete topology

• Discovers entire data and Cisco Unified Communications network
• Rich graphical display of topology spans multiple customer locations, displaying the total network with unified topologies and interconnections
• Displays network and device-level fault information, device connectivity, and manageability information

Device system parameters configuration

• Provides easy-to-use configuration of basic system parameters; for in-depth data and voice configuration, use Cisco Configuration Assistant

Highly secure and reliable channel to the managed devices

• Uses highly secure and reliable HTTPS and Simple Network Management Protocol (SNMP) connection to retrieve configuration and monitoring information from managed devices

Networkwide inventory collection and reporting

• Provides complete device-inventory information including card and interface details for all managed devices in the network
• Provides inventory reports that can be used to keep track of devices and cards in the network

Built-in troubleshooting tools

• Facilitates debugging of network issues by providing troubleshooting tools such as traceroute and ping

IP telephony monitoring

• Discovery, inventory, and monitoring of Cisco Unified IP telephony elements
• Provides real-time information about connectivity and registration status of Cisco Unified IP telephony elements
• Raises alerts on Cisco Unified IP telephony element based on their service status
• Voice mailbox monitoring that keeps track of the size of the mailbox and creates alerts based on the configured threshold limits
• Monitoring of PSTN trunk and voice port utilization

Performance and interface traffic monitoring

• Collects, stores, and displays important real-time monitoring information with output options of charts and graphs
• Compares monitoring data against user-defined thresholds and generates threshold-crossing alerts to the user
• Monitors interface traffic statistics and displays interface utilization
• Monitors CPU and memory utilization for all managed devices

Real-time alerts and notifications through e-mail and pager

• Sends e-mail or pager messages for notification of possible discovery, syslogs, or monitoring alerts

Applications

• Self-managed solution-Cisco Monitor Manager operating as a standalone application and managed onsite by the SMB customer

Highly secure and reliable communication

• Uses highly secure and reliable Secure Sockets Layer (SSL) connection to communicate with Cisco Monitor Director
• Configurable SSL port for improved security

Configuration archive

• Facilitates backup and restore of startup configuration files
• Network managers can also select the option of saving running configuration files prior to manual or periodic backup

End-of-sale and end-of-life reports

• Provides product end-of-sale and end-of-life reports to predict network upgrade requirements

Syslog-based alerting and reporting

• Collects and stores syslog messages from managed devices
• Generates alerts and reports of syslog messages

Device manager launch point

• Supports the launch of various Cisco device managers such as the Cisco Adaptive Security Device Manager and the Cisco Router and Security Device Manager, Cisco PIX® Device Manager, Smartports, and so on

Persistent storage of monitored data and device credentials for historical reporting with built-in database

• Uses built-in database to store inventory, performance, and syslog data
• Supports the ability to view, report, and analyze historical data

Discovery and monitoring of VPN peers

• Discovers VPN peers across locations
• Monitors status and traffic parameters of VPN tunnels

Product Availability

Cisco Monitor Manager 1.1 will begin shipping on May 29, 2007. Customers can order this new product through normal Cisco sales channels as of April 9, 2007.

Ordering Information

Cisco Monitor Manager is offered as a standalone application for SMBs. The ability to add additional software and support licenses is also available. The product is also offered without license keys for a limited trial and demonstration period. Purchase of a license following the trial period is required for continued use of the product. Please refer to the online product bulletins for further ordering details. Cisco Monitor Manager 1.1 is available for purchase through regular Cisco sales and distribution channels worldwide. To place an order, visit the Cisco Ordering Home Page.
To download a time-based trial version of the latest Cisco Monitor Manager software or purchase a perpetual license for use beyond the trial period, please contact your nearest Cisco channel partner or reseller.
Table 2 lists ordering information for Cisco Monitor Manager 1.1.

Table 2. Ordering Information

Product/Part Number

Description

MON-1.1-LTD-K9

Cisco Monitor Manager 1.1 Single SW, Perpetual License

MON-1.1-STD20UP-K9

Cisco Monitor Manager 1.1 Upgrade from Limited (supporting 5 devices, 5 APs, and 48 IP phones) to Standard (supporting 20 Devices, 50 APs, and 250 IP phones) Perpetual License

Service and Support

You can order technical support services on these products through Cisco Software Application Support (SAS) programs. Service part numbers can be found on Cisco.com online ordering tools and price lists.

For More Information

For more information about the Cisco Monitor Manager, visit http://www.cisco.com/go/sbnm or contact your local Cisco account representative.