More than 90 percent of the world's economy consists of small and medium-sized businesses (SMBs), making the impact of this segment huge. More than ever these businesses expect a fully reliable network for conducting their daily commerce. Economics, ease of use, and proactive maintenance of these networks are essential to the survival of SMB customers.
Product Overview
Cisco Monitor Manager 1.1 is a management application designed solely for the needs of SMBs. It provides monitoring of key device parameters on Cisco SMB-class routers, switches, voice gateways, Cisco Unified Communications Manager Express, Cisco Unity® Express, security appliances, access points, and Cisco Unified IP phones. Cisco Monitor Manager also provides support for the newly introduced Cisco Unified Communications 500 Series for small businesses. It monitors the network 24 hours a day, 7 days a week, and periodically polls and collects inventory and performance-monitoring data from the managed Cisco devices in the network. Cisco Monitor Manager is a Microsoft Windows-based application that is completely nondisruptive to system operations and does not deploy any agent software on managed devices.
Cisco Monitor Manager 1.1 performs automatic discovery of the entire underlying network infrastructure and Cisco Unified Communications System. The application provides a real-time physical view, service-level details, and the current operational status of each element in the Cisco Unified Communications Solution.
Cisco Monitor Manager is offered as a standalone application for SMBs. It includes a perpetual license providing customers with product updates as they become available. Cisco Monitor Manager also works as an onsite component of the Cisco VAR Managed Services Provider (MSP) Solution. It provides distributed intelligence, comprehensive alerts, and reports to the Cisco Monitor Director application, which resides at the managed service provider's location. Please contact a Cisco reseller in your area for more information on the Cisco VAR MSP Solution.
Cisco Support Services, which include access to Cisco.com, minor software updates, and access to the Cisco Technical Assistance Center (TAC), require the purchase of a Cisco Software Application Support (SAS) contract. A Cisco SAS contract can be purchased through normal Cisco sales channels. Please contact your local authorized Cisco partner or reseller for more details.
Cisco Monitor Manager is also offered without license keys for conducting 30-day evaluation trials and product demonstrations. At the end of the 30-day period, a license should be purchased to extend the use of each product beyond this timeframe. Please use the product codes in Table 1 for ordering the appropriate package for your needs.
Ordering Information
Table 1 lists ordering information for Cisco Monitor Manager 1.1.
Table 1. Ordering Information
Product/Part Number
Description
MON-1.1-STD-K9
Cisco Monitor Manager 1.1 Single SW, STD Perpetual License
DIR-1.1-SMSPUP-K9
Upgrade from Self-Managed Standard Cisco Monitor Manager to Partner Managed Solution
Cisco Monitor Manager 1.1 can be ordered in the following ways:
• Customers can order a single copy of Cisco Monitor Manager with part number MON-1.1-STD-K9 to self-monitor their SMB networks.
• Customers can request Cisco Monitor Manager evaluation (EVAL) software by contacting their local Cisco account representatives directly or their channel reseller or partner using Cisco Marketplace online at http://www.cisco.com/pcgi-bin/marketplace/welcome.pl.
Ordering Examples
Example 1: An SMB wants to use Cisco Monitor Manager to manage its own network with up to 20 Cisco networking devices, 50 Cisco access points, and 250 Cisco IP phones.
Table 2. Ordering Example 1
Part Number
Copies of Cisco Monitor Manager
MON-1.1-STD-K9
1
Total copies of Cisco Monitor Manager
1
One serial key license file needs to be installed in the Cisco Monitor Manager system. The license provides for perpetual use of the Cisco Monitor Manager application.
Example 2: An SMB is currently using Cisco Monitor Manager as in the preceding example and wants to get its network managed by a Cisco VAR managed service provider. The SMB customer or Cisco partner can upgrade Cisco Monitor Manager from standalone mode to managed mode by purchasing the transition license.
Table 3. Ordering Example 2
Part Number
Copies of Upgrade License for Cisco Monitor Manager
DIR-1.1-SMSPUP-K9
1
Total copies of Upgrade License for Cisco Monitor Manager
1
One serial key license file needs to be installed in the Cisco Monitor Manager system. The license provides a one-year subscription right-to-use license for the Cisco Monitor Manager application.
Service and Support
Technical support services are orderable on these products through Cisco Software Application Support (SAS) programs. Service part numbers can be found on Cisco.com online ordering tools and price lists.
Supported Devices and Versions
Please refer to the Cisco Monitor Manager User Guide at http://www.cisco.com/go/sbnm for the complete list of supported devices.
The Cisco Pricing Tool provides an up-to-date list of all products and their part numbers. Search from any of the following to locate the Cisco Monitor Manager Software and RTU licenses:
• Product Price Search / Product Family / Network Management / Small Business Network Management
• Product Price Search / Product Number / use part numbers listed in Table 1
The Cisco Pricing Tool requires a Cisco.com username and password. If you are not already registered for Cisco.com, go to http://tools.cisco.com/RPF/register/register.do and follow the instructions. After you have registered, you may access the Cisco Pricing Tool.
For More Information
For more information about Cisco Monitor Manager, visit http://www.cisco.com/go/sbnm or contact your local Cisco account representative.
