Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, mobility products and applications. It helps enable more effective, more secure, more personal communications that directly affect both sales and profitability. It brings people together by facilitating a new way of communicating-where your business moves with you, security is everywhere, and information is always available, whenever and wherever it is needed. Cisco Unified Communications is part of an integrated solution that includes network infrastructure, security, mobility, network management products, lifecycle services, flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.
Product Overview
Cisco Monitor Manager 1.1 is a management application designed solely for the needs of small and medium-sized businesses (SMBs). It provides monitoring of key device parameters on Cisco SMB-class routers, switches, voice gateways, Cisco Unified Communications Manager Express, Cisco Unity® Express, security appliances, access points, and Cisco Unified IP phones. Cisco Monitor Manager 1.1 also provides support for the newly introduced Cisco Unified Communications 500 Series for small businesses. It monitors the network 24 hours a day, 7 days a week, and periodically polls and collects inventory and performance-monitoring data from the managed Cisco devices in the network. Cisco Monitor Manager is a Microsoft Windows-based application that is completely nondisruptive to system operations and does not deploy any agent software on managed devices.
Cisco Monitor Manager 1.1 performs automatic discovery of the entire underlying network infrastructure and Cisco Unified Communications System. The application provides a real-time physical view, service-level details, and the current operational status of each element in the Cisco Unified Communications Solution.
Cisco Monitor Manager is offered as a standalone application for SMBs. It includes a perpetual license providing customers with product updates as they become available. Cisco Support Services, which include access to Cisco.com, minor software updates, and access to the Cisco Technical Assistance Center (TAC), require the purchase of a Cisco Software Application Support (SAS) contract. A Cisco SAS contract can be purchased through normal Cisco sales channels. Please contact your local authorized Cisco partner or reseller for more details.
Cisco Monitor Manager is also offered without license keys for conducting 30-day evaluation trials and product demonstrations. At the end of the 30-day period, a license should be purchased to extend the use of each product beyond this timeframe. Please use the product codes in Table 1 for ordering the appropriate package for your needs.
Ordering Information
Table 1 lists ordering information for Cisco Monitor Manager 1.1.
Table 1. Ordering Information
Product/Part Number
Description
MON-1.1-LTD-K9
Cisco Monitor Manager 1.1 Single SW, Perpetual
MON-1.1-STD20UP-K9
Cisco Monitor Manager 1.1 LTD to STD 20 Device, Perpetual
Cisco Monitor Manager 1.1 can be ordered in the following ways:
• Customers can order a single copy of Cisco Monitor Manager with part number MON-1.1-LTD-K9 to self-monitor their SMB networks.
• Customers can request Cisco Monitor Manager evaluation (EVAL) software by contacting their local Cisco account representatives directly, or their channel reseller or partner using Cisco Marketplace online at http://www.cisco.com/pcgi-bin/marketplace/welcome.pl.
Ordering Examples
Example 1: An SMB wants to use Cisco Monitor Manager to manage its own network with up to 5 Cisco networking devices, 5 Cisco access points, and 48 Cisco IP phones.
Table 2. Ordering Example 1
Part Number
Copies of Cisco Monitor Manager
MON-1.1-LTD-K9
1
Total copies of Cisco Monitor Manager
1
One serial key license file needs to be installed in the Cisco Monitor Manager system. The license provides for perpetual use of the Cisco Monitor Manager application.
Example 2: An SMB is currently using Cisco Monitor Manager as in the preceding example and wants to upgrade Cisco Monitor Manager to manage its own network with up to 20 Cisco networking devices, 50 Cisco access points, and 250 Cisco IP phones.
Table 3. Ordering Example 2
Part Number
Copies of Upgrade License for Cisco Monitor Manager
MON-1.1-STD20UP-K9
1
Total copies of Upgrade License for Cisco Monitor Manager
1
One serial key license file needs to be installed in the Cisco Monitor Manager system. The license provides for perpetual use of the Cisco Monitor Manager application with the upgraded device support limit.
Service and Support
You can order technical support services on these products through Cisco Software Application Support (SAS) programs. Service part numbers can be found on Cisco.com online ordering tools and price lists.
Supported Devices and Versions
Please refer to the Cisco Monitor Manager User Guide at http://www.cisco.com/go/sbnm for the complete list of supported devices.
The Cisco Pricing Tool provides an up-to-date list of all products and their part numbers. Search from any of the following to locate the Cisco Monitor Manager software and right-to-use (RTU) licenses:
• Product Price Search / Product Family / Network Management / Small Business Network Management
• Product Price Search / Product Number / use part numbers listed in Table 1
The Cisco Pricing Tool requires a Cisco.com username and password. If you are not already registered for Cisco.com, go to http://tools.cisco.com/RPF/register/register.do and follow the instructions. After you have registered, you may access the Cisco Pricing Tool.
For More Information
For more information about Cisco Monitor Manager, visit http://www.cisco.com/go/sbnm or contact your local Cisco account representative.
