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CiscoWorks Voice Manager 3.2 is client/server, web-based software that provides enhanced capabilities to configure and provision voice ports, create and modify dial plans, and collect call history data on voice-enabled Cisco® routers for voice-over-IP (VoIP), voice-over-Frame Relay (VoFR), and voice-over-ATM (VoATM) network deployments.
Features
• Voice port configuration: Manage a variety of port configurations on voice-enabled devices running Cisco IOS® Software, including Foreign Exchange Office (FXO), Foreign Exchange Station (FXS), recEive & transMit (E&M), and ISDN port configurations
• Dial plan generation and management: Create and manage local and network dial plans for basic telephone service on Cisco IOS Software voice gateways for VoIP (H.323 and Session Initiation Protocol [SIP]), VoFR, and VoATM networks
• Gatekeeper management: Create local and remote zones for VoIP gatekeepers and directory gatekeepers; monitor and configure gatekeeper parameters such as bandwidth
• Support for multiple capabilities: Manage devices that have gateway, Cisco Unified Communications Manager Express, and Survivable Remote Site Telephony (SRST) capabilities on router platforms that support these capabilities
• SIP User Agent configuration: Configure SIP User Agent parameters such as the server interface type and maximum number of hops
• Call history data collection and monitoring: Retrieve detailed call history and resource usage data and export it to external reporting packages. Monitor gateway status and resource utilization. Monitor active calls on gateways and view details including call duration, state, and incoming and outgoing call leg addresses.
• Network partitioning: Logically partition large networks to manage complex networking environments in a flexible and efficient manner
• Distributed architecture: Use multiple CiscoWorks Voice Manager systems to manage one or more large voice networks in a distributed manner. Display a unified view of the entire voice network deployment from any system.
• Application access security: Control access to tasks based on user roles
New Features in CiscoWorks Voice Manager Release 3.2
• Support for the latest Cisco 29xx and Cisco 39xx Integrated Services Router platforms
• Support for the latest Cisco IOS Software release on relevant CiscoWorks Voice Manager 3.1 supported devices
• CiscoWorks Common Services 3.3 support
Benefits
• Simplified operations: CiscoWorks Voice Manager facilitates provisioning of voice ports for multiple types of protocols and efficiently deploys complex dial plans for Cisco IOS devices. Templates simplify configuration of large numbers of devices. Architectural features help enable logical partitioning of large voice networks for operational simplicity and the display of a unified view of the entire voice deployment from any CiscoWorks Voice Manager system.
• More accurate and efficient operations: Automated configuration features reduce manual entry and duplicate data entry errors when performing such operations across multiple gateways, gatekeepers, Cisco Unified Communications Manager Express, and SRST devices.
• Scalable architecture: Allows for rapid network expansion and for timely and efficient reconfiguration of the voice network to suit customer needs.
• Expanded platform support: Provides a single point of control for voice infrastructure configuration and dial plan provisioning for the growing family of Cisco voice platforms.
Performance
System Requirements
Table 1. Server System Requirements
|
Requirement Type |
Windows |
Solaris |
|
System hardware |
One of the following processors: • Intel Pentium 4 processor with Hyper-Threading Technology
• Intel Pentium 4 dual-core processor with Hyper-Threading Technology
• Color monitor
• DVD drive
|
• Sun UltraSPARC
• Color monitor
• DVD drive
|
|
Memory (RAM) |
• 2 GB RAM
• 4 GB swap space
|
• 2 GB RAM
• 8 GB swap space
|
|
Available drive space |
• 40 GB
• New Technology File System (NTFS) required for secure operation
|
• 40 GB
|
|
System software |
One of the following: • Windows 2003 Server Standard Edition with Service Pack 2
• Windows 2003 Server Enterprise Edition with Service Pack 2
The above versions support 32-bit operating systems. In addition to the existing platform support, CiscoWorks Voice Manager 3.2 can be installed and run on systems with VMware ESX 3.5 and VMware ESXi 4.0 (virtualization software). Note: The systems that you use as the CiscoWorks Voice Manager master and the CiscoWorks Voice Manager servers should meet all the security guidelines that Microsoft recommends for Windows Server 2003. See the NSA website for security guidance: http://www.nsa.gov/ia/guidance/security_configuration_guides/operating_systems.shtml#microsoft. Specifically, the TCP/IP stack should be hardened to avoid denial of service attacks. Refer to the section "Security Consideration for Network Attacks" on page 103 of the Windows Server 2003 - Security Guide, v2.1, which can be downloaded from the NSA website. |
Solaris 10 Note: The CiscoWorks Voice Manager installation checks for required Solaris patches and displays the results. For a list of required and recommended Solaris patches to be installed, see the section "Solaris Patches" in Installing and Getting Started with CiscoWorks LAN Management Solution 3.2. |
|
Additional software |
• NTFS (required for security option)
• Common Services 3.3. Note: Common Services 3.3 is included on the CiscoWorks Voice Manager 3.2 product DVD.
|
Common Services 3.3 |
Table 2. Client System Requirements
Ordering Information
Table 3. Ordering Information
Service and Support
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