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Q&A
GENERAL
Q. What is Cisco® Mobile Wireless Fault Mediator?
A. Cisco Mobile Wireless Fault Mediator (MWFM) is part of the Mobile Wireless Center for Cisco Mobile Exchange suite of applications that complements the CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of the Cisco Mobile Exchange. Mobile Wireless Center for Cisco Mobile Exchange addresses the element-management requirements of mobile operators and provides fault and configuration capability as mobile operators transition their wireless service delivery networks from second-generation (2G) circuit-based traffic to 2.5G and third-generation (3G) IP-based services.
Cisco MWFM uses a policy-based management system where all aspects of the network are controlled and administered from a single point. This approach relies on active object classes (AOCs) to monitor network elements and define polling requirements. AOCs describe how to identify devices, determine connectivity, and monitor the devices for problems. The Cisco MWFM discovery engine finds all Cisco Mobile Exchange nodes, such as Cisco Packet Data Serving Node (PDSN), Gateway GPRS Support Node (GGSN), or Cisco Content Service Gateway (CSG), capturing not only what is present, but also the port-to-port connectivity between devices on the Cisco Mobile Exchange network. This information is stored in a database designed to allow rapid storage, retrieval, and updating of data concerning connectivity between devices.
Q. What are the essential features and benefits of Cisco Mobile Wireless Fault Mediator 4.1?
A. Cisco MWFM 4.1 essential features and benefits include the following (Table 1):
Table 1. Features and Benefits
Q. What equipment is managed by Cisco MWFM 4.1?
A. Cisco MWFM supports the following Cisco Mobile Exchange products (Table 2):
Table 2. Cisco Mobile Exchange Products Supported
Q. Where can I find additional information about Cisco MWFM 4.1?
A. Information about Cisco Mobile Wireless Fault Mediator is available at: http://www.cisco.com/go/mwc-cmx.
INSTALLATION AND COMPATIBILITY
Q. What platforms support Cisco Mobile Wireless Fault Mediator 4.1?
A. Sun Solaris 9 server supports this application.
Q. What are the system requirements for Cisco MWFM 4.1?
A. Tables 3-4 list the system requirements for the server and client.
Table 3. Sun Server System Requirements
Table 4. Client Requirements
Q. Is there a prerequisite application required for Cisco Mobile Wireless Fault Mediator 4.1?
A. Yes, Cisco MWFM 4.1 requires CiscoWorks LAN Management Solution 2.5 preinstalled and operational in the same server.
ORDERING AND FULFILLMENT INFORMATION
Q. How do I order Cisco MWFM 4.1?
A. Cisco MWFM 4.1 is available for purchase through regular Cisco sales and distribution channels worldwide.
To place an order, visit the Cisco Ordering Home Page.
Q. Are software-support contracts available and how are they ordered?
A. Yes. You can purchase a one (1) year Software Application Support (SAS) contract that provides Cisco Technical Assistance Center (TAC) support, access to software maintenance patches on Cisco.com Software Center, and Cisco MWFM minor update releases.
Q. How can Cisco MWFM 3.3 customers upgrade to Cisco MWFM 4.1?
A. Existing customers who currently have their MWFM 3.3 software under a Cisco SAS contract can request a no charge MWCX-MWFM-4.1-SR-K9 upgrade kit from the Cisco Product Upgrade Tool at http://www.cisco.com/upgrade. Customers without SAS contracts for MWFM 3.3, who want to upgrade to Cisco MWFM 4.1, can order it through normal Cisco sales channels using part number MWCX-MWFM4.1-SR-K9.
FOR MORE INFORMATION
For more information about the Cisco Mobile Wireless Fault Mediator, visit http://www.cisco.com/go/mwc-cmx or contact your local account representative at Cisco Systems® or send an e-mail to the customer support group at cs-mwc@cisco.com.
