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Cisco Home Agent Service Manager

Cisco Home Agent Service Manager 4.0

Product Bulletin No. 3033

Product Overview

Cisco Systems® announces the availability of Cisco® Home Agent Service Manager 4.0, which is part of the Mobile Wireless Center for Cisco Mobile Exchange suite of applications that complements the CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of Cisco Mobile Exchange. The Mobile Wireless Center for Cisco Mobile Exchange addresses the element-management requirements of mobile operators and provides fault, configuration, and troubleshooting capability as mobile operators transition their wireless service delivery networks from second-generation (2G) circuit-based traffic to 2.5G and third-generation (3G) IP-based services.
Cisco Home Agent Service Manager is a feature-rich application that provides Mobile IP (MoIP) provisioning and troubleshooting functionality to efficiently activate services and maximize network reliability. Integrated with the CiscoWorks LMS, Cisco Home Agent Service Manager provides a GUI interface that is similar to other CiscoWorks applications and interacts with the CiscoWorks Common Services Job Browser to provide a powerful tool for bidirectional device interaction and status. Furthermore, Cisco Home Agent Service Manager Console is intuitive and allows the user to easily navigate through the different configuration and troubleshooting tasks in a familiar environment.

Features

Table 1 includes a list of new features available with Cisco Home Agent Service Manager 4.0:

Table 1. Cisco Home Agent Service Manager 4.0 Features

Features

Description

Centralized management of home agent configuration

• Automates MoIP provisioning in all Cisco Home Agent installations defined in a server farm.

Troubleshooting dashboard

• Allows operators to execute maintenance tasks on Cisco Home Agent.
• Allows easy selection of tools to view syslogs, show commands output, and debug.

Multiple-device management

• Allows management of multiple installations of Cisco Home Agent in a user-defined grouping.
• Automatically downloads configurations in all Cisco Home Agent installations in the server farm.

CiscoWorks-based GUI

• Allows easy viewing, creation, modification, and deletion of MoIP profiles in a GUI.
• Provides automatic entry validation to help minimize configuration error while conforming to CiscoWorks look and feel.

Automatic device inventory

• Uses CiscoWorks Common Services Device and Credentials Repository data to automatically discover Cisco Home Agent devices and gather management information from them.

Cisco Home Agent discrepancy analysis

• Detects configuration discrepancies in installations of Cisco Home Agent in the server farm.
• Provides a report of discrepancies; shows any divergent Cisco IOS® Software commands between Cisco Home Agent installations.

CiscoWorks LMS interface

• Interacts with CiscoWorks Resource Manager Essentials (RME) to download/upload device configurations to Cisco Home Agent.
• CiscoWorks RME automatically uploads latest Cisco Home Agent running configuration and synchronizes with Cisco Home Agent Service Manager.

Device configuration display

• Provides hierarchical Cisco Home Agent configuration view.
• Filters out Cisco IOS Software configurations unrelated to MoIP.
• Shows configuration of any installation of Cisco Home Agent in user-defined server farm.

System security and user account management

• Uses CiscoWorks user security levels to assign Cisco Home Agent Service Manager predefined user roles.
• User security levels include Help Desk Approver, Network Operator, Network Administrator, and System Administrator.

Upgrade Options

Cisco Home Agent Service Manager 4.0 broadens device support and significantly improves the provisioning and troubleshooting of Cisco Home Agent.
Both the previously offered CiscoWorks for Mobile Wireless 3.0 and Cisco Mobile Wireless Center 2.0 for Cisco Mobile Exchange are no longer available. End-of-sale and end-of-life announcements, along with additional details about Cisco Home Agent Service Manager, are available at www.cisco.com/go/mwc-cmx.

Availability

Cisco Home Agent Service Manager 4.0 begins shipping on August 25, 2005. It can be ordered through normal Cisco sales channels beginning August 17, 2005.
Table 2 lists the ordering information for Cisco Home Agent Service Manager 4.0.

Table 2. Ordering Information

Part Number

Description

MWCX-HA-4.0

Cisco Home Agent Service Manager 4.0, Solaris License

MWCX-HA4.0-UP

CW4MW 3.0 or MWC-CMX 2.0 upgrade to Cisco Home Agent Service Manager 4.0 Solaris License

CON-SAS-HASM-40

Software Application Support (SAS) for Cisco Home Agent Service Manager 4.0 for Solaris. Provides Cisco Technical Assistance Center (TAC) support, Cisco.com Software Center access, and minor updates.

For More Information

For more information about Cisco Home Agent Service Manager, visit www.cisco.com/go/mwc-cmx, contact your local account representative, or send an e-mail message to the Customer Support group at cs-mwc@cisco.com.
Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:   408 526-4000    800 553-NETS (6387)Fax: 408 526-4100    European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:  31 0 20 357 1000Fax:    31 0 20 357 1100    Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:    408 526-7660Fax:    408 527-0883    Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital Tower Singapore 068912www.cisco.comTel:     +65 6317 7777Fax:   +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on theCisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa RicaCroatia · Cyprus · Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SARHungary · India · Indonesia · Ireland · Israel · Italy · Japan · Korea · Luxembourg · Malaysia · MexicoThe Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal · Puerto Rico · Romania · RussiaSaudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · TaiwanThailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · ZimbabweAll contents are Copyright © 1992-2005 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)   KW/LW9004 08/05Printed in USA Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:    408 526-4000    800 553-NETS (6387)Fax: 408 526-4100    European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:  31 0 20 357 1000Fax:    31 0 20 357 1100    Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:    408 526-7660Fax:    408 527-0883    Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital Tower Singapore 068912www.cisco.comTel:     +65 6317 7777Fax:   +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on theCisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa RicaCroatia · Cyprus · Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SARHungary · India · Indonesia · Ireland · Israel · Italy · Japan · Korea · Luxembourg · Malaysia · MexicoThe Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal · Puerto Rico · Romania · RussiaSaudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · TaiwanThailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · ZimbabweAll contents are Copyright © 1992-2005 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)   KW/LW9004 08/05Printed in USA