Q&A
GENERAL
Q. What is Cisco® GPRS Gateway Support Node Service Manager 4.0?
A. Cisco GPRS Gateway Support Node (GGSN) Service Manager 4.0 is part of the Mobile Wireless Center for Cisco Mobile Exchange suite of applications that complements the CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of Cisco Mobile Exchange. The Mobile Wireless Center addresses the element-management requirements of mobile operators and provides fault, configuration, and troubleshooting capability as mobile operators transition their networks from second-generation (2G) circuit-based traffic to 2.5G and third-generation (3G) IP-based services.
Cisco GGSN Service Manager has functions for provisioning and troubleshooting access point names (APNs) and charging profiles to efficiently activate services and increase network reliability. Integrated with CiscoWorks LMS, Cisco GGSN Service Manager provides a GUI interface that is similar to other CiscoWorks applications and interacts with the CiscoWorks Common Services Job Browser to provide a powerful tool for bidirectional device interaction and status. Furthermore, Cisco GGSN Service Manager console is intuitive and allows the user to easily navigate through the different configuration and troubleshooting tasks in a familiar environment.
Q. What are the essential features and benefits of Cisco GGSN Service Manager 4.0?
A. Table 1 lists the essential features and benefits.
Table 1. Cisco GGSN Service Manager Features and Benefits
Q. What equipment is managed by Cisco GGSN Service Manager 4.0?
A. Cisco GGSN Service Manager supports the Cisco GGSN releases listed in Table 2.
Table 2. Managed Devices
Q. Where can I find additional information about Cisco GGSN Service Manager 4.0?
A. Information about Cisco GGSN Service Manager is available at: http://www.cisco.com/go/mwc-cmx.
INSTALLATION AND COMPATIBILITY
Q. What platforms support Cisco GGSN Service Manager 4.0?
A. Sun Solaris 9 server supports this application (Table 3).
Q. What are the system requirements for Cisco GGSN Service Manager 4.0?
A. Tables 3 and 4 list the system requirements for the server, client, and browser.
Table 3. Sun Server System Requirements
Table 4. Client Requirements
Q. Is there a prerequisite application required for Cisco GGSN Service Manager 4.0?
A. Yes, Cisco GGSN Service Manager 4.0 requires CiscoWorks LAN Management Solution 2.5 preinstalled and operational in the same server.
ORDERING AND FULFILLMENT INFORMATION
Q. How do I order Cisco GGSN Service Manager 4.0?
A. Cisco GGSN Service Manager 4.0 is available for purchase through regular Cisco sales and distribution channels worldwide. To place an order, visit the Cisco Ordering Home Page.
Q. Are software-support contracts available and how are they ordered?
A. Yes. You can purchase a one-year software application support (SAS) contract that provides Cisco Technical Assistance Center support, access to software maintenance patches on the Cisco Website, and Cisco GGSN Service Manager minor update releases.
Q. How can CiscoWorks for Mobile Wireless 3.0 customers purchase Cisco GGSN Service Manager 4.0?
A. Customers who want to purchase Cisco GGSN Service Manager 4.0 can order it through normal Cisco sales channels using part number MWCX-GGSN4.0-UP.
FOR MORE INFORMATION
For more information about Cisco GGSN Service Manager, visit http://www.cisco.com/go/mwc-cmx, contact your local account representative at Cisco Systems®, or send e-mail to cs-mwc@cisco.com.
