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Cisco Content Services Gateway Service Manager

Cisco Content Services Gateway Service Manager 4.1

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General

Q. What is Cisco® Content Services Gateway (CSG) Service Manager 4.1?
A. Cisco Content Services Gateway (CSG) Service Manager 4.1 is part of the Mobile Wireless Transport Manager suite of applications, which complements CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of Cisco mobile Service Exchange Framework (mSEF) (Figure 1). The Mobile Wireless Transport Manager suite addresses the element-management requirements of mobile operators and provides fault and configuration capability as the wireless service delivery networks of mobile operators make the transition from second-generation (2G) circuit-based traffic to 2.5G and third-generation (3G) IP-based services. Integrated with the CiscoWorks LMS and Cisco Mobile Wireless Transport Manager desktop, Cisco CSG Service Manager provides an interface that is similar to other CiscoWorks applications and integrates with the CiscoWorks Resource Manager Essentials (RME) Job Manager to provide a powerful tool for bidirectional device interaction and status. Cisco CSG Service Manager GUIs are intuitive and allow you to easily navigate through the different configuration tasks in a familiar environment.
Q. What are the essential features and benefits of Cisco CSG Service Manager 4.1?
A. Table 1 lists the essential features and benefits.

Table 1. Cisco CSG Service Manager Features and Benefit

Features

Benefits

Service activation, modification, deactivation
• Significantly reduces time to activate services
• Eliminates syntactic and semantics command-line interface (CLI) errors
• Reduces configuration complexity by removing CLI interaction and providing an intuitive device interaction

Discrepancy analysis
• Eliminates service-affecting misconfigurations
• Increases productivity by noting questionable configurations
• Accelerates time to service
• Increases network serviceability

Troubleshooting dashboard
• Improves network serviceability by allowing operators to proactively assess Cisco Home Agent status
• Simplifies problem identification and troubleshooting

Cisco CSG server farm integration
• Reduces complexity
• Increases productivity
• Eliminates out-of-sync configurations

CiscoWorks LMS interface
• Helps ensure that Cisco CSG device configuration is synchronized with Cisco CSG Service Manager
• Extends the award-winning CiscoWorks RME Job Manager capability to Cisco CSG configuration tasks
• Helps ensure that a reference device is the standard against which new Cisco CSG configuration is applied, thus eliminating out-of-sync configurations

Device configuration display
• Operator can focus on Cisco CSG mission-critical tasks without being overwhelmed by the whole device's configuration
• Reduces errors by showing only Cisco CSG-related configuration
• Eliminates configuration complexity

Batch-mode configuration
• Increases productivity by bypassing sequential operations in case multiple Cisco CSG service activations are required
• Accelerates time to service

System security and user account management
• Increases system security to restrict potential disruptions to the network or to the application itself
• Helps maintain system integrity by preventing accidental or malicious operations by unauthorized users

Q. What equipment is managed by Cisco CSG Service Manager 4.1?
A. Cisco CSG Service Manager supports the Cisco CSG releases listed in Table 2.

Table 2. Managed Devices

Managed Device

Cisco IOS® Software Release

Cisco Hardware

Cisco CSG 6.2

12.2(18)SXD

CSG card

Cisco CSG 7.0

12.2(18)SXE

CSG card

Cisco Content Service Gateway 2

12.4(11)MD1

12.4(11)MD2

CSG2/SAMI card

Q. What are the new features introduced in Cisco CSG Service Manager 4.1 compared to Cisco CSG Service Manager 4.0?
A. Cisco CSG Service Manager 4.1 introduces the following new features:

• Expanded CSG user group support for RADIUS pod attribute, RADIUS authorization attribute, and RADIUS report attribute

• New show commands support for improved troubleshooting and proactive problem detection

• Batch mode scheduling to schedule deployment of batch configurations at a future time and manage previously scheduled configurations

• Support for new Cisco mSEF CSG2/SAMI card

Q. Where can I find additional information about Cisco CSG Service Manager 4.1?
A. Information about Cisco CSG Service Manager is available at: http://www.cisco.com/go/mwc-cmx.

Installation and Compatibility

Q. What platforms support Cisco CSG Service Manager 4.1?
A. Sun Solaris 9 server supports this application (Table 3).
Q. What are the system requirements for Cisco CSG Service Manager 4.1?
A. Tables 3 and 4 list the system requirements for the server, client, and browser.

Table 3. Sun Server System Requirements

Requirement Type

Minimum Requirement

System hardware

Dual processor UltraSPARC IIIi at minimum, clock speed 1 GHz, RAM 4 GB

Swap space

8 GB

Disk drives

Dual 80+ GB SCSI or FC-AL drives

Network adapter

100 MB or more recommended

Operating system

Solaris 2.9

CiscoWorks LMS for coexistence

3.0

Table 4. Client Requirements

Requirement Type

Minimum Requirement

System hardware
• At least a 1 GHz single CPU running Windows 2000 Professional or Windows XP
• Sun UltraSPARC IIIi, single CPU 1 GHz or equivalent

Software
• Windows: Internet Explorer 6.0 SP1, Mozilla 1.7
• Solaris: Mozilla 1.7

Memory (RAM)

512 MB

Available disk space

80 GB

Operating environment
• Sun Solaris 2.9
• Windows XP, Windows 2000 Professional, Windows Server 2003

Swap space

Space equal to twice the amount of memory (RAM)

Java Runtime Environment (JRE)

Java Plug-in version 1.4.2_04

Q. Is there a prerequisite application required for Cisco CSG Service Manager 4.1?
A. Yes, Cisco CSG Service Manager 4.1 requires CiscoWorks LAN Management Solution 3.0 preinstalled and operational in the same server.

Ordering and Fulfillment Information

Q. How do I order Cisco CSG Service Manager 4.1?
A. Cisco CSG Service Manager 4.1 will be available for purchase through regular Cisco sales and distribution channels worldwide. To place an order, visit the Cisco Ordering Home Page.
Q. Are software-support contracts available and how are they ordered?
A. Yes. You can purchase a 1-year Software Application Support (SAS) contract that provides Cisco Technical Assistance Center (TAC) support, access to software maintenance patches on Cisco.com Software Center, and Cisco CSG Service Manager minor update releases.
Q. How can Cisco CSG customers purchase CSG Service Manager 4.1 upgrade support for CSG2/SAMI?
A. Customers who want to upgrade their current Cisco CSG Service Manager 4.1 to support CSG2/SAMI can order it through normal Cisco sales channels using part number MWCX-CSGU-4.1-RTU, based on your current network.
Q. What part number should new customers order for brand new deployment of Cisco CSG2/SAMI?
A. New customers who want to manage Cisco CSG2/SAMI with Cisco CSG Service Manager 4.1 should order through normal Cisco sales channels part number MWCX-CSG2-4.1-RTU, based on your current network.

For More Information

For more information about the Cisco CSG Service Manager, visit http://www.cisco.com/go/mwc-cmx, contact your local account representative at Cisco, or send an e-mail to info-mwc@cisco.com.