Cisco Signaling Gateway Manager 4.0 Q&A [Cisco Signaling Gateway Manager]

Q&A

GENERAL

Q. What is Cisco® Signaling Gateway Manager 4.0?

A. Cisco Signaling Gateway Manager (SGM) is a feature-rich application that provides tools for troubleshooting, capacity planning, and configuration of the Cisco IP Transfer Point (IPT) technology. The Cisco SGM easily integrates with existing Cisco Systems® network management products such as CiscoWorks LAN Management Solution and Cisco Info Center, as well as third-party network management products such as Tekno Telecom NetQuest System, HP OpenView, and MicroMuse NetCool to provide a complete set of monitoring and management tools.

Q. What are the essential features and benefits of Cisco SGM 4.0?

A. Table 1 lists the essential features and benefits.

Table 1. Cisco Signaling Gateway Manager Features and Benefits

Features	Benefits
Client/Server Architecture	Performs real-time updates of any system changes like inventory, events, and performance counters
Real-Time Event Monitoring	• Allows the operator to view events fro m the Cisco ITP network immediately • Greatly reduces time-to-resolution (TTR) by quickly identifying and resolving events
Troubleshooting Dashboard	• Improves network serviceability by allowing operators to proactively assess Cisco ITP readiness and general health • Enables easier Cisco ITP problem identification and troubleshooting
OSS Alarm Integration	• Increases productivity • Eliminates out-of-sync environments between upstream systems and Cisco SGM • Networkwide understanding of the current state of the Signaling System 7 (SS7) network
Device Configuration	• Eliminates SS7 routing issues by delivering consistent and accurate configurations to Cisco ITP nodes • Eliminates potentially service-impacting misconfigurations • Increases network serviceability
Automatic Device Inventory	• Accelerates time to service by eliminating the need for operators to manually enter the Cisco ITP inventory list • Reduces complexity because Cisco SGM abstracts the specifics of each Cisco ITP version. e.g. SNMP and CLI semantics
Web-Based Historical Performance Reporting	• Facilitates capacity planning • Offers industry-standard HTML access
Graphical SS7 Over IP Topology	• Provides detailed logical connection overview of the SS7 and Cisco ITP network • Displays end-to-end events represented in topology, allowing quick identification of problems between multiple network elements • Facilitates troubleshooting by helping to easily identify relationships between Cisco ITPs
System Security and User Account Management	• Increases system security to restrict and protect certain potentially disruptive Cisco SGM features to the network or to the application itself • Helps maintain system integrity by preventing accidental or malicious operations from unauthorized users

Q. What equipment is managed by Cisco SGM 4.0?

A. Cisco SGM supports the following Cisco ITP releases (Table 2):

Table 2. Managed Devices

Supported Device	Cisco IOS® Software Release
Cisco 2650 and 2651 Multiservice Routers (low end)	• 12.2(4)MB9 through 12.2(4)MB13a • 12.2(25)SW3 and later
Cisco 7204VXR and 7206VXR Routers (midrange)
Cisco 7301 Router (midrange)
Cisco 7507 and 7513 Routers (high end)

Q. Where can I find additional information about Cisco SGM 4.0?

A. Information about Cisco Signaling Gateway Manager is available at www.cisco.com/go/sgm.

INSTALLATION AND COMPATIBILITY

Q. What platforms support Cisco Signaling Gateway Manager 4.0?

A. Sun Solaris 8 and 9 and AMD64 Linux servers support Cisco SGM 4.0 (Table 3).

Q. What are the system requirements for Cisco SGM 4.0?

A. Tables 3 and 4 list the system requirements for the server and client.

Table 3. Sun Server System Requirements

Operation Systems	Processor	RAM	Hard Disk
Red Hat Linux Enterprise 3.0	AMD Operton Model 244	1 GB	1 GB
Sun Solaris 8 and 9	650-MHz UltraSPARC IIi	1 GB	1 GB

Table 4. Client Requirements

Operation Systems	Processor	RAM	Hard Disk
Windows 2000 and XP	500-MHz Pentium III	192 MB	100 MB
Sun Solaris 8 and 9	650-MHz UltraSPARC IIi	384 MB	100 MB

Q. Does Cisco SGM integrated with any upstream or northbound OSS applications?

A. Yes, Cisco SGM integrates with applications such as Tekno Telecom NetQuest System, HP OpenView, MicroMuse NetCool, and Cisco Info Center using Simple Network Management Protocol (SNMP) and ASCII-based file access.

ORDERING AND FULFILLMENT INFORMATION

Q. How do I order Cisco Signaling Gateway Manager 4.0?

A. Cisco SGM 4.0 is available for purchase through regular Cisco sales and distribution channels worldwide.

To place an order, visit the Cisco Ordering Home Page.

Q. Are software support contracts available and how are they ordered?

A. Yes. You can purchase a one (1) year Software Application Support (SAS) contract that provides Cisco Technical Assistance Center (TAC) support, access to software maintenance patches on Cisco.com Software Center, and Cisco SGM minor update releases.

Q. How can current Cisco SGM 3.x customers upgrade to 4.0?

A. Customers can purchase a reduced price upgrade license equivalent to their current license.

FOR MORE INFORMATION

For more information about the Cisco Signaling Gateway Manager, visit http://www.cisco.com/go/sgm or contact your local account representative or send an e-mail to the customer support group to cs-sgm@cisco.com.

Cisco Signaling Gateway Manager

Cisco Signaling Gateway Manager 4.0 Q&A

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