Cisco Aironet 350 Series Workgroup Bridge Hardware Installation Guide
Troubleshooting

Table Of Contents

Troubleshooting

Checking the Top Panel Indicators

Checking Basic Settings

SSID

WEP Keys


Troubleshooting


This chapter provides troubleshooting procedures for basic problems with the bridge. Sections include:

Checking the Top Panel Indicators

Checking Basic Settings

Checking the Top Panel Indicators

If your bridge is not communicating with your wireless LAN, check the three indicators on the top panel. They allow you to quickly assess the unit's status. Figure 4-1 shows the indicators, and Table 4-1 lists the meanings of the indicator signals.

The three indicator lights on top of the bridge report Ethernet activity, operational status, and radio activity. The indicators are labeled in Figure 4-1.

Figure 4-1 Indicator lights on the Bridge

The Ethernet indicator signals traffic on the wired LAN, or Ethernet infrastructure. This indicator blinks green when a packet is received or transmitted over the Ethernet infrastructure.

The status indicator signals operational status. Blinking green indicates that the bridge is operating normally but is not communicating with an access point. Steady green indicates that the bridge is communicating with an access point.

The radio indicator blinks green to indicate radio traffic activity. The light is normally off, but it blinks green whenever a packet is received or transmitted over the bridge's radio.

Table 4-1 Top Panel Indicator Signals 

Message
type
Radio
indicator
Status
indicator
Infrastructure
indicator
Meaning

Association status

 

Steady green

 

Linked to the wireless LAN

 

Blinking green

 

Not linked to the wireless LAN; check the unit's SSID and WEP settings

Operational

Blinking green

Steady green

 

Transmitting/receiving radio packets

 

Steady green

Blinking green

Transmitting/receiving packets

Blinking amber

Steady green

 

Maximum retries or buffer full occurred on the radio. The access point with which the bridge is communicating may be overloaded, or radio reception may be poor. Try changing the bridge's SSID to communicate with another access point, or repositioning the bridge to improve connectivity.

Error/warning

 

Steady green

Blinking amber

Transmit/receive errors

   

Blinking red

Ethernet cable is disconnected

 

Blinking amber

 

General warning

Failure

Steady red

Steady red

Steady red

Firmware failure; disconnect power from the unit and reapply power

Firmware upgrade

 

Steady red

 

Unit is loading new firmware


Checking Basic Settings

Mismatched basic settings are the most common causes of lost connectivity with the wireless LAN. If the bridge does not communicate with a Cisco Aironet access point, check the following settings.

SSID

The bridge's SSID must match the SSID of a Cisco Aironet access point on your wireless LAN. The access point must be within radio range of the bridge.

WEP Keys

The WEP key you use to transmit data must be set up exactly the same on your access point as it is on your bridge. For example, if you set WEP Key 3 on your bridge to 0987654321 and select it as the transmit key, you must also set WEP Key 3 on the access point to 987654321.

Refer to the "Configuring the Bridge" for instructions on setting the bridge's WEP keys.