User Guide for the CiscoWorks Wireless LAN Solution Engine, 2.0
Getting Started

Table Of Contents

Getting Started

Overview of the Wireless LAN Solution Engine

WLSE Integration with Network Management Systems

Understanding the Web Interface

Supported Browsers

The WLSE Dashboard

Device Name and IP Address Display

Time Display

Logging In and Out

Getting Started with Device Management


Getting Started


The following topics provide an overview of the Wireless LAN Solution Engine (WLSE), information about WLSE displays, and assistance with getting started:

Overview of the Wireless LAN Solution Engine

Understanding the Web Interface

Logging In and Out

Getting Started with Device Management

Overview of the Wireless LAN Solution Engine

The WLSE is a hardware and software solution for managing Cisco wireless devices. The WLSE has the following major features:

Configuration and Firmware

The configuration feature allows you to apply a set of configuration changes to access points and bridges and to archive configurations. Using the firmware feature, you can upgrade the firmware on access points and bridges.

Reporting

Allows you to display reports for tracking device, client and security information. Reports can be emailed, printed, and exported.

Fault and Policy Monitoring

Provides device monitoring for fault and performance conditions, monitoring of authentication server responses, and monitoring of policy misconfigurations.

The WLSE works by gathering fault, performance, and configuration information about Cisco devices that it discovers in your network. The devices must be properly configured for discovery. After devices are discovered, you decide which devices to manage with the WLSE.

WLSE Integration with Network Management Systems

WLSE 2.0 supports only SNMP v2c traps. SNMP v1 traps are not supported. Only network management systems that support v2c traps can receive and display traps from the WLSE.

Understanding the Web Interface

When you log into the WLSE through the World Wide Web, the set of features (tabs and subtabs) displayed in the UI depends on the roles assigned to your user login. A user with system administrator privileges can access the features in all of the tabs and subtabs, while other users may see only a subset of features. For more information about user roles, see Managing Roles.

This section describes the following aspects of the UI:

The supported browsers and versions and browser configuration—See Supported Browsers.

The dashboard, including the tabs, subtabs, and buttons in the upper right corner—See The WLSE Dashboard.

How device names and IP addresses are displayed in the WLSE GUI—See Device Name and IP Address Display.

How the WLSE displays time—See Time Display.

Supported Browsers

The supported browsers and versions are:


Note Using earlier, unsupported versions of Internet Explorer compromises the security of the WLSE.


Microsoft Internet Explorer 6.0 with Service Pack 1 on a Windows 2000, Windows NT, or Windows XP client.

Microsoft Internet Explorer 5.5 with Service Pack 2 on a Windows 2000 or Windows NT client.

Japanese Internet Explorer 5.5 with Service Pack 2, or Japanese Internet Explorer 6.0, if you are using a Japanese Windows 2000, Windows NT, or Windows XP client.

Japanese Netscape Navigator 4.79.

Netscape Navigator 4.79.

For the WLSE's Web interface to function correctly, all browsers require configuration. To configure a browser:


Step 1 Enable JavaScript.

Step 2 Configure the browser to accept all cookies.

Step 3 Change the default font to sans serif for improved readability.

Step 4 Windows XP does not come with the Java Plugin installed on Internet Explorer 6.0. This causes problems when updating the software on a WLSE. If you plan to use a Windows XP client or server to update WLSE software, see the following references:

Using a Windows XP client and Internet Explorer 6.0—See Installing Software Updates.

Using a Windows XP server and Internet Explorer 6.0—See Creating a Remote Repository.


For more detailed information on configuring browsers, see the Installation and Configuration Guide for the CiscoWorks Wireless LAN Solution Engine or the browser's documentation.

The WLSE Dashboard

The WLSE dashboard consists of:

Tabs and subtabs that provide access to WLSE functions (see Tabs and Subtabs).

Buttons in the upper right corner that provide general functions (see Buttons).

Tabs and Subtabs

The dashboard contains the following tabs and subtabs:

Table 1-1 Tabs and Subtabs 

Main Tab
Subtabs
For information, see...

Faults

Display faults—display device faults.

Manage Profiles—use profiles to set thresholds and policies.

Notification Settings—send fault information (traps, syslog messages, and emails).

Fault Monitoring.

Configure

Templates—create configuration templates.

Archives—view and manage the archived configurations.

Jobs—apply configuration templates to access points and retrieve configurations for archiving.

Auto update—automate initial configuration of access points.

Configuring Devices.

Firmware

Images—import firmware for access points and bridges from the desktop or from Cisco.com to the WLSE.

Jobs—upload firmware to access points.

Updating Device Firmware.

Reports

Device Center—quickly view reports for a particular device.

Wireless Clients—view reports about client associations with access points.

Current—view, export, and email reports about each type of monitored device.

Trends—view, export, and email reports about current trends for monitored devices.

Scheduled email jobs—manage email jobs.

Using Reports.

Administration

Discover—enable discovery options and run discoveries, enter device credentials, put devices under management, run inventories, view task history for inventory and discovery, import and export devices, and enter AAA servers (LEAP, RADIUS, EAP-MD5, and PEAP) to be monitored.

Group Management—manage device grouping by setting up static and dynamic groups.

Appliance—manage the WLSE system (view diagnostics, manage WLSE software, manage WLSE security, backup and restore data, configure the login screen, set current time, specify NTP servers and name servers, set up routing for email jobs, use connectivity tools (ping, traceroute, nslookup, TCP port scan, and SNMP reachability), and use the SNMP query tool.

System—set global parameters for inventory and polling; view information about supported device firmware versions, and import information about newly supported firmware versions.

User Admin—manage users and user profiles.

My Profile—reset your password.

Links—set up and activate links to other systems (such as other WLSEs and CiscoWorks servers), run ACS failed login reports.

Performing Administrative Tasks.


Buttons

The three buttons in the upper right corner of the user interface have the following functions:

Help—Displays online help for the subtab or option you are using and a table of contents and index for online help.

About—Displays information about the WLSE version.

Logout—Logs you out of the WLSE and displays the login screen.

Device Name and IP Address Display

Many WLSE displays include a field for the device name. The data displayed in this field differs depending upon the following:

If reverse DNS lookup is enabled on the WLSE, the device name is displayed in this field if the lookup succeeds. If the lookup fails, the device IP address is displayed.

If you do not enable reverse DNS lookup and the device's sysName is set, the sysName SNMP variable is displayed. If sysName is not set, the device IP address is displayed.

In some displays there are separate fields for device name, sysName, and IP address.

To enable DNS lookup on the WLSE, select Administration > Discover > DISCOVER > Discovery Options and select Use reverse DNS lookup. For more information, see Use Discovery Options.

Time Display

The WLSE uses browser (client) time in most of its displays. The format of timestamps depends on the browser you are using:

In Internet Explorer, the timestamp usually consists of the browser time (hours:minutes:seconds) and date; for example:

14:17:16 10/12/2002

In some displays the timestamp is the day of the week, month and day, browser time, timezone, and year; for example:

Sat Oct 12 11:15:01 PDT 2002

In Netscape Navigator, the timestamp usually consists of the browser time (hours:minutes:seconds) and date; for example:

14:17:16 10/12/2002

In some displays the timestamp is the day of the week, time, offset from GMT/UTC, timezone, and year; for example:

Mon Mar 25 13:29:21 GMT-0800 (Pacific Standard Time) 2002

The WLSE's system time is Universal Coordinated Time (UTC), and UTC is displayed in certain logs, such as the discovery run log.

It is recommended that you check the current local time on the WLSE the first time you log in. If you need to reset the time, use the CLI clock command to set the UTC date and time correctly. Thereafter, the Web interface will display the correct current local (browser) time.

For more information on the clock command and other CLI commands, see the command reference in the User Guide for the CiscoWorks Wireless LAN Solution Engine—in the online help, click View PDF.

For more information about setting the current local time in the Web interface, see Set the Current Local and UTC Time.

Logging In and Out

After initial setup, only the admin user can log into the WLSE, using the reserved username admin and the password specified during initial setup. When you create other logins, you assign one or more roles to each user. Roles define which tabs and subtabs are visible to the user and, therefore, which features users can access. There are predefined roles, which can be edited but not removed; and you can create new roles.

To set up access for other users, see Managing Users and Managing Roles. The WLSE supports up to 10 simultaneous users.


Note The WLSE UI times out after 30 minutes of inactivity and you must log in again. The timeout is not configurable.


Procedure

To log into the Web interface:


Step 1 Access the WLSE through a browser by entering the WLSE's IP address, followed by :1741 (for example: http://209.165.128:1741).

For information on supported browsers, see the Quick Start Guide for the CiscoWorks 1130 Wireless LAN Solution Engine.

Step 2 Enter your username and password and click Login.

If you do not see the features you need to use, log out and log back in as a user with those privileges. Contact the system administrator for information about the features you can access.


To log out, click Logout in the upper right corner of the window.

Getting Started with Device Management

Before you can use WLSE monitoring, configuration, firmware upgrading (or downgrading), and reporting, you must set up your devices, configure the WLSE, initiate discovery, and move devices to the managed state. To get started, follow the directions in the Quick Start Guide for the CiscoWorks 1130 Wireless LAN Solution Engine. You can use the list in Table 1-2 on page 1-9 as a general guide.

 
Task
Description and References

Step 1 

Set up devices (access points, bridges, routers, switches, and AAA servers).

You can set up access points and bridges:

By configuring each device manually. See Set Up Devices.

By using automatic startup configuration. See Assigning a Startup Configuration.

To set up routers, switches, and AAA servers, see Set Up Devices.

Step 2 

Log into the WLSE using a Web browser.

Enter the WLSE's IP address, followed by:1741; for example, http://209.165.202.128:1741. Use the admin username and the password you created during initial setup of the WLSE.

Step 3 

Enter device credentials on the WLSE.

Enter community strings for all managed devices. See Specifying Device Credentials.

Enter HTTP usernames and passwords for non-IOS access points. See Enter HTTP Usernames and Passwords—Non-IOS Access Points.

Enter Telnet credentials for IOS access points. See Enter Telnet and SSH Usernames and Passwords—IOS Access Points.

Enter HTTP ports for IOS access points. See Enter HTTP Port Settings—IOS Access Points.

Enter information about setting up AAA servers. See Managing AAA Servers.

Step 4 

Initiate discovery from the WLSE or import devices.

Add seed devices and run discovery. See Managing Device Discovery.

For information on importing devices, see Import Devices from a File and Import Devices from a CiscoWorks Server.

Step 5 

Verify discovery.

Verify that devices were discovered. See Viewing Inventory and Discovery Task History.

Step 6 

Move devices to the managed state and run inventory.

You must move devices to the managed state on the WLSE before you can use configuration, reporting, and monitoring features; or you can specify that all discovered devices be automatically managed. See Managing Devices.

After devices are in the managed state, you can run an immediate inventory to obtain device information needed to use such WLSE features as reports and automatic grouping. See Managing Device Inventories.

Step 7 

Create other users and user roles as needed.

The WLSE has one predefined user (the system administrator with the username admin) and four predefined user roles. User roles specify the WLSE functions that users can access.

To allow other users access to the WLSE, the system administrator must add users. The system administrator can also create roles to customize user access. See Administering Users.