Table Of Contents
Fault Monitoring
Displaying Faults
Clearing Summary Table Faults
Acknowledging Faults
Understanding Fault States
Viewing Fault Details
Managing Profiles
Creating a Profile
Copying a Profile
Renaming a Profile
Editing a Profile
Deleting a Profile
Assigning a Profile to a Device
Viewing Devices
Profile Choices
Specifying Security Policies
Specifying Fault Thresholds
Notification Settings
Setting Trap Notification
Trap Notification Message Format
Setting Syslog Notification
Syslog Notification Message Format
Emailing Faults
Email Notification Message Format
Fault Monitoring
The Faults tab displays information to help you monitor your devices. All the device information shown under this tab is polled from the devices in your network.
Following are the subtabs under Faults:
Note 
Some of the subtabs may not be visible to some users.
•Display Faults—See Displaying Faults
•Manage Profiles—See Managing Profiles
•Notification Settings—See Notification Settings
Displaying Faults
This window displays device fault information. A fault is an abnormal condition that occurs when a system component exceeds a performance threshold or is not functioning properly. See Specifying Fault Thresholds to set threshold levels.
A fault can also occur when a system policy is violated. See Notification Settings to set policies.
Displayed fault information is retained by default for 30 days. To change the default, see Managing System Parameters.
Using this option you can view faults. You can also:
•Clear Faults—See Clearing Summary Table Faults
•Acknowledge the Faults—See Acknowledging Faults
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Display Faults. The Fault window appears.
Step 2 Use the Filter: bar to display the faults you want to view:
Table 2-1 Display Faults Filter Bar
Field
|
Description
|
Devices
|
From the list, select the device type whose fault summary you want to display.
|
Severity
|
From the list, select the severity from P1, which is the highest severity level to P5, which is the lowest severity level, to display:
•P1—Severity P1 faults.
•P1-P2—Severity P1 and P2 faults.
•P1-P3—Severity P1 through P3 faults.
•P1-P4—Severity P1 through P4 faults.
•P1-P5—Severity P1 through P5 faults.
•All—Severity P1 through P5 faults, and faults that have been cleared.
|
State
|
From the list, select a state to display.
See Understanding Fault States for a description of each state.
|
Name/IP
|
Enter a complete or partial device name or IP address.
|
Step 3 Click Apply. The following table appears:
Note If no data is displayed in the table, there are no faults for your filtering selection to report.
Table 2-2 Display Faults Table
Column
|
Description
|
IP Address
|
The device IP address.
Click to see various reports about the device. For information on the reports, see Using the Device Center.
|
Hostname
|
The device for which the fault is reported.
Click to see various reports about the device. For information on the reports, see Using the Device Center.
|
Family
|
The product family.
|
Product
|
The product name.
|
Type
|
The device or the sub-device component.
|
Description
|
A description of the fault.
Click to see fault details. See Viewing Fault Details.
For information on specific faults, see FAQs.
|
Severity
|
The fault severity level.
|
State
|
The operational state of the device.
|
Timestamp
|
Indicates the time, based on the client browser, that the state of the device last changed. See Time Display.
Click to see fault details. See Viewing Fault Details.
|
•To sort table data, click on the column heading you want to use to sort the data:
–A triangle indicates ascending order.
–An upside-down triangle indicates descending order.
–No triangle indicates that the data is not sorted.
Clearing Summary Table Faults
When you select Faults > Display Faults the Summary Table appears with the faults that meet the filtering criteria you selected.
•To clear an individual fault, select it, then click Clear.
•To clear more than one fault, select them, then click Clear.
•To clear all the faults, click Select All, then click Clear.
Note It may be a few seconds before the faults clear.
Related Topics
Understanding Fault States
Acknowledging Faults
When you select Faults > Display Faults the Summary Table appears with the faults that meet the filtering criteria you selected.
•To acknowledge an individual fault, select it, then click Acknowledge.
•To acknowledge more than one fault, select them, then click Acknowledge.
•To acknowledge all the faults, click Select All, then click Acknowledge.
Related Topics
Understanding Fault States
Understanding Fault States
Faults can be in any of the following states:
•Active—This is a state in which at least one of the conditions contributing to the fault is broken.
For example, the CPU utilization threshold has three states: OK, Degraded and Overloaded. In this case, OK is the `best' state and Overloaded and Degraded are `broken' states. Similarly, a port threshold might have an Up and a Down state, where Up is the `best' state and Down is the `broken' state.
•Acknowledged—This is a state in which you have selected an Active fault from the Fault Summary, and Acknowledged it. The fault is removed from the Active list, but the conditions contributing to the fault still exist.
Faults can be acknowledged from the Summary Page. See Acknowledging Faults
•Cleared—This is a state in which all the conditions contributing to the fault are in their best state.
Faults generated by polling are automatically cleared based on polled data. When the fault has not been generated by polling, or when polling has been disabled, the fault can be manually cleared from the following places:
–Summary Page—See Clearing Summary Table Faults.
–Fault Details Window—See Viewing Fault Details.
–Thresholds and Policies—See Viewing Current Faults
Related Topics
•Managing Profiles
•Notification Settings
Viewing Fault Details
When you click the link in the Description or Timestamp fields in the Fault Summary Table, the following tables are displayed in the Fault Details window:
•Fault details for
•Conditions
•Fault History
Note You can clear one or more faults from the Conditions table by selecting them, then clicking Clear. It may be a few seconds before the faults clear.
Fault details for
Table 2-3 Fault Details Table
Column
|
Description
|
IP
|
The device IP address.
|
Name
|
The device hostname.
|
Family
|
The device family.
|
Product
|
The product name.
|
Type
|
The device or the device sub-entity (which could include a logical entity, such as software or a service) in which the fault is found.
Note If the Type is a sub-entity, additional columns appear with keys and values to help identify the precise sub-entity. These additional keys and values are MIB variables.
|
ifIndex
|
A unique number that identifies the interface.
Note This value only displays when you are viewing fault details for ports.
|
Conditions
Table 2-4 Conditions Table
Column
|
Description
|
Name
|
The fault condition.
|
State
|
The state of the device.
See Understanding Fault States for a description of the states.
|
Severity
|
The fault severity level.
|
Description
|
A description of the fault.
For information on specific faults, see FAQs.
|
Timestamp
|
Indicates the time, based on the client browser, that the state of the device last changed.
See Time Display.
|
Clear
|
Click Clear, then refresh your browser window to view the updated fault display.
Note It may be a few seconds before the fault clears.
|
Fault History
Table 2-5 Fault History Table
Column
|
Description
|
State
|
The state of the device.See Understanding Fault States for a description of the states.
|
Severity
|
The fault severity level.
|
Description
|
A description of the fault.
For information on specific faults, see FAQs.
|
Change
|
A description of the state change.
|
Timestamp
|
Indicates the time, based on the client browser, that the state of the device last changed.
See Time Display.
|
By
|
Displays the username of the person who changed the fault state.
If the fault state has not been cleared or acknowledged, nothing is displayed in this column.
|
Managing Profiles
Every device managed by the WLSE has a profile assigned to it. A profile is made up of threshold values and policy settings.
If you have not assigned a specific profile to a device it has the system Default profile. The default profile can be edited, but it cannot be deleted.
The topics covered in this section are:
•Creating a Profile
•Copying a Profile
•Renaming a Profile
•Editing a Profile
•Deleting a Profile
•Assigning a Profile to a Device
•Viewing Devices
Creating a Profile
Use this option to create a profile.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Manage Profiles. The Profiles dialog box appears.
Step 2 Enter a unique name. See Naming Guidelines for details.
Step 3 Click Create New. The new name appears in the Existing Profiles list.
Note The new profile is a copy of the Default profile.
Step 4 Select the name, then click Edit. The Editing Profile window appears. See Editing a Profile.
Copying a Profile
Use this option to copy a profile that you can use as a base for another profile.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Manage Profiles. The Profiles dialog box appears.
Step 2 Select the profile you want to copy from the Existing Profiles box, then click Create Copy. A dialog box appears asking you to enter a name for the copy.
Step 3 Enter a unique name. See Naming Guidelines for details.
Step 4 Click OK. The new name appears in the Existing Profiles list.
Step 5 Select the name, then click Edit. The Editing Profile window appears. See Editing a Profile.
Renaming a Profile
Use this option to rename a profile.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Manage Profiles. The Profiles dialog box appears.
Step 2 Select the profile you want to rename from the Existing Profiles box, then click Rename. A dialog box appears asking you to enter a new name.
Step 3 Enter a unique name. See Naming Guidelines for details.
Step 4 Click OK. The new name appears in the Existing Profiles list.
Editing a Profile
Use this option to edit a profile.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Manage Profiles. The Profiles dialog box appears.
Step 2 Select the policy you want to edit from the Existing Policies box, then click Edit. The Editing Profile window appears.
Step 3 Select the policies and thresholds in the left pane that you want to assign to the profile. For a description, see Profile Choices.
Deleting a Profile
Use this option to delete a profile.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Manage Profiles. The Profiles dialog box appears.
Step 2 Select the profile you want to delete from the Existing Profiles box, then click Delete. A window appears asking if you want to delete the profile.
Note Any devices that were assigned this deleted profile will be assigned the Default profile.
Step 3 Click OK to delete it.
Assigning a Profile to a Device
Use this option to assign a profile to a single device or a group of devices. Devices can only have one profile assigned to them at a time.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Manage Profiles. The Profiles dialog box appears.
Step 2 Select the profile you want to assign to the devices from the Existing Profiles box, then click Assign to Devices. The Assigning Profiles window appears.
Step 3 If you want to search for devices, use the dialog box in the left pane above the device selector:
a. From the list, select the method you want to use to search for the device: by name or by IP address.
b. Enter the IP address or name, or use an asterisk (*) as a wildcard to denote numbers and letters, then click Go. The requested device appears in the Search Results folder.
Step 4 If you know which device you want, use the device selector to select the devices. They are added to the list of Available Devices.
Step 5 From the list of Available Devices, select the device to which you want to apply the profile and click >>. The devices are moved to the Selected Devices list.
Step 6 Click Continue. A confirmation dialog box appears for the device assignment.
Step 7 Click OK to accept the device assignment or Cancel to cancel the device assignment.
Viewing Devices
Use this option to view the devices that have been assigned to a profile.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Manage Profiles. The Profiles dialog box appears.
Step 2 Select a profile from Existing Profiles box, then click View Devices. A window appears listing the devices that are assigned to that profile.
Profile Choices
When you create or edit a profile, the following choices appear in the left pane of the Editing Profile window:
•Security Policies—See Specifying Security Policies
•Thresholds—See Specifying Fault Thresholds
Specifying Security Policies
This is option allows you to activate or deactivate a set of predefined policies for access points. The policies you set in this window will determine how some of the faults are displayed in the Faults > Display Faults subtab.
Note Security Policies are disabled by default unless otherwise noted.
You can also view the current faults for each policy. See Viewing Current Faults.
Note Your login determines whether you can use this option.
Procedure
Step 1 In the left pane, select the variable for which you want to set a policy.
•SSID—See Setting the SSID Policy.
•Firmware Version (IOS)—See Setting the Firmware Version Policy.
•Firmware Version (Non-IOS)—See Setting the Firmware Version Policy.
•Broadcast SSID Disabled—See Setting the Broadcast SSID Disabled Policy.
•Key Rotation per VLAN—See Setting Key Rotation Disabled per VLAN Policy.
•WEP Encryption per VLAN—See Setting WEP Encryption per VLAN Policy.
•WEP Enforced—See Setting the WEP Enforced Policy.
•EAP Enforced—See Setting the EAP Enforced Policy.
•EAP Per SSID Enforced—See Setting EAP Per SSID Enforced Policy.
•WEP Key Length—See Setting WEP Key Length Policy.
•HotStandBy Status—SeeSetting the Hot StandBy Status Policy.
•HTTP Disabled (Non-IOS)—See Setting the HTTP Disabled (Non-IOS) Policy.
•Telnet Disabled (Non-IOS)—See Setting the Telnet Disabled (Non-IOS) Policy.
•PSPF Enabled (Non-IOS)—See Setting the PSPF Enabled (Non-IOS) Policy.
•User Manager Enforced (Non-IOS)—See Setting the User Manager Enforced (Non-IOS) Policy.
•HTTP Authentication (Non-IOS)—See Setting the HTTP Authentication (Non-IOS) Policy.
Setting the SSID Policy
Procedure
Step 1 To activate the policy, do the following:
Field
|
Description
|
Verify
|
Select if you want to verify that SSID is enabled.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Enter SSID
|
Enter the unique identifier used by client devices to associate with the access point. Any alphanumeric character up to 32 characters long. This is for the primary SSID.
|
Step 2 Click Add to add the SSID to the list.
Step 3 To remove an SSID from the list, select it, click Remove.
Step 4 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 5 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the Firmware Version Policy
Procedure
Step 1 To activate the policy, do the following:
Field
|
Description
|
Verify
|
Select if you want to verify that firmware version is enabled.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Enter Firmware Version
|
Enter the firmware version.
|
Step 2 Click Add to add the firmware version to the list.
Step 3 To remove a firmware version from the list, select it, click Remove.
Step 4 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 5 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the Broadcast SSID Disabled Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting Key Rotation Disabled per VLAN Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select if you want to verify that key rotation is disabled.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Available Vlans
|
Lists all the VLAN ID numbers that are available.
To apply the policy to one of the available VLANs, select it, then click >> to move it to the Selected VLANs list.
|
Selected Vlans
|
Lists the VLAN identification numbers to which this policy is applied.
To remove a VLAN ID from the list, select it, then click << to move it to the Available VLANs list.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting WEP Encryption per VLAN Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select if you want to verify that key rotation is disabled.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
WEP Key Length
|
Select to indicate the bit length.
|
Available Vlans
|
Lists all the VLAN ID number that are available.
To apply the policy to one of the available VLANs, select it, then click >> to move it to the Selected VLANs list.
|
Selected Vlans
|
Lists the VLAN identification numbers to which this policy is applied.
To remove a VLAN ID from the list, select it, then click << to move it to the Available VLANs list.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the WEP Enforced Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify Broadcast SSID is disabled
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the EAP Enforced Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting EAP Per SSID Enforced Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select if you want to verify that key rotation is disabled.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Available SSID
|
Lists the SSIDs that are available.
To move an SSID to the Selected SSID list, select it, then click >>.
|
Selected SSID
|
Lists the SSIDs to which this policy is applied.
To remove an SSID from the Selected list, select it, then click <<.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting WEP Key Length Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select if you want to verify the WEP key length.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
WEP Key Length
|
Select to indicate the bit length.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the Hot StandBy Status Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the HTTP Disabled (Non-IOS) Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the Telnet Disabled (Non-IOS) Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the PSPF Enabled (Non-IOS) Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the User Manager Enforced (Non-IOS) Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Setting the HTTP Authentication (Non-IOS) Policy
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to verify.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this policy. See Viewing Current Faults for details.
Specifying Fault Thresholds
This option allows you to set polling and exception threshold values collected from the devices you are monitoring.
The threshold values you set in this window will determine how the faults are displayed in the Faults > Display Faults subtab.
You can also view the current faults for each of these thresholds. See Viewing Current Faults.
Note Your login determines whether you can use this option.
Threshold choices include the following options:
•Access Point—See Setting Access Point Fault Thresholds.
•Switch—See Setting Switch Fault Thresholds.
•Router—See Setting Router Fault Thresholds.
•LEAP—See Setting Server Response Time.
•PEAP—See Setting Server Response Time.
•RADIUS—See Setting Server Response Time.
•EAP-MD5—See Setting Server Response Time.
•WLSE—See Setting WLSE Dot11 MIB View.
Setting Access Point Fault Thresholds
Using this option, you can set up thresholds for access point faults. When the thresholds are exceeded, faults are generated and can be viewed under Faults > Display Faults.
Note The following thresholds are enabled by default: SNMP Reachable, RF Port Status and Ethernet Port Status.
•See Setting Up or Down Status to set the fault thresholds for the following access point faults:
–SNMP Reachable
–RF Port Status
–Ethernet Port Status
•See Setting Overloaded, Degraded, and OK Status to set the fault thresholds for the following access point faults:
–RF Port Utilization
–RF Port Packet Errors
–RF Port WEP Errors
–Ethernet Port Utilization
–Ethernet Port Packet Errors
–Max Retry Count
–Associated Clients
–Association Rate
–Authentication Error Rate
Setting Up or Down Status
Procedure
Step 1 Complete the following:
Field
|
Description
|
Enable
|
Select to enable a threshold for this component.
|
Poll Interval
|
From the list, select the polling interval.
|
Settings
|
Down
|
From the list, select the severity level and the number of polling cycles before the status is Down.
|
Up
|
From the list, select the number of polling cycles before the fault is cleared and the status is Up.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this threshold. See Viewing Current Faults for details.
Setting Overloaded, Degraded, and OK Status
Procedure
Step 1 Complete the following:
Field
|
Description
|
Enable
|
Select to enable a threshold for this component.
|
Poll Interval
|
From the list, select the polling interval.
|
Settings
|
Overloaded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Overloaded.
|
Degraded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Degraded.
|
OK
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is OK.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this threshold. See Viewing Current Faults for details.
Setting Switch Fault Thresholds
Using this option, you can set up thresholds for switch faults. When the thresholds are exceeded, faults are generated and can be viewed under Faults > Display Faults.
Note The following thresholds are enabled by default: SNMP Reachable and Port Status.
•See Setting Up or Down Status to set the fault thresholds for the following switch faults:
–SNMP Reachable
–Port Status
–Module Status
•See Setting Overloaded, Degraded, and OK Status to set the fault thresholds for the following:
–CPU Utilization
–Memory Utilization
–Port Utilization
Setting Up or Down Status
Procedure
Step 1 Complete the following:
Field
|
Description
|
Enable
|
Select to enable a threshold for this component.
|
Poll Interval
|
From the list, select the polling interval.
|
Settings
|
Down
|
From the list, select the severity level and the number of polling cycles before the status is Down.
|
Up
|
From the list, select the number of polling cycles before the fault is cleared and the status is Up.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this threshold. See Viewing Current Faults for details.
Setting Overloaded, Degraded, and OK Status
Procedure
Step 1 Complete the following:
Field
|
Description
|
Enable
|
Select to enable a threshold for this component.
|
Poll Interval
|
From the list, select the polling interval.
|
Settings
|
Overloaded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Overloaded.
|
Degraded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Degraded.
|
OK
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is OK.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this threshold. See Viewing Current Faults for details.
Setting Router Fault Thresholds
Using this option, you can set up the router's SNMP reachable threshold. When the threshold is exceeded, a fault is generated and can be viewed under Faults > Display Faults.
Procedure
Step 1 Complete the following:
Field
|
Description
|
Enable
|
Select to enable a threshold for this component.
|
Poll Interval
|
From the list, select the polling interval.
|
Settings
|
Down
|
From the list, select the severity level and the number of polling cycles before the status is Down.
|
Up
|
From the list, select the number of polling cycles before the fault is cleared and the status is Up.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this threshold. See Viewing Current Faults for details.
Setting Server Response Time
Using this option, you can set up a threshold for LEAP, PEAP, RADIUS, and EAP-MD5 server response time. When the threshold is exceeded, a fault is generated and can be viewed under Faults > Display Faults.
Note This threshold is enabled by default.
Procedure
Step 1 Complete the following:
Field
|
Description
|
Enable
|
Select to enable a threshold for this component.
|
Poll Interval
|
From the list, select the polling interval.
|
Settings
|
Unavailable
|
From the list, select the severity level and the number of polling cycles before the status is Unavailable.
|
Authentication Failure
|
From the list, select the severity level and the number of polling cycles before the status indicates an Authentication Failure.
|
Overloaded
|
From the list, select the severity level, the response time, and the number of polling cycles before the status is Overloaded.
|
Degraded
|
From the list, select the severity level, the response time, and the number of polling cycles before the status is Degraded.
|
OK
|
From the list, select the severity level, the response time, and the number of polling cycles before the status is OK.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this threshold. See Viewing Current Faults for details.
Setting WLSE Dot11 MIB View
Using this option, you can set up a threshold for the dot11 MIB view. When the threshold is exceeded, a fault is generated and can be viewed under Faults > Display Faults.
Note This threshold is enabled by default.
For information on the dot11 MIB view fault, see FAQs.
Procedure
Step 1 Complete the following:
Field
|
Description
|
Verify
|
Select to enable a threshold for this component.
|
Poll Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this threshold.
|
Step 2 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Step 3 Click View current faults for this setting to see the faults associated with this threshold. See Viewing Current Faults for details.
Viewing Current Faults
When you click the link at the bottom of any policy or threshold, a window appears that allows you to view all the faults associated with it.
Using this window, you can view the faults and clear them.
Procedure
Step 1 To view the faults associated with each threshold or policy, click the View current faults for this setting link at the bottom of the screen.
The following table appears:
Field
|
Description
|
IP Address
|
The device IP address.
Click to see various reports about the device. For information on the reports, see Using the Device Center.
|
Hostname
|
The device for which the fault is reported.
Click to see various reports about the device. For information on the reports, see Using the Device Center.
|
Family
|
The product family.
|
Product
|
The product name.
|
Type
|
The device or the sub-device component.
|
Description
|
A description of the fault.
Click to see fault details. See Viewing Fault Details.
For information on specific faults, see FAQs.
|
Severity
|
The fault severity level.
|
State
|
The operational state of the device.
|
Timestamp
|
Indicates the time, based on the client browser, that the state of the device last changed. See Time Display.
Click to see fault details. See Viewing Fault Details.
|
•To clear an individual fault, select it, then click Clear.
•To clear more than one fault, select them, then click Clear.
•To clear all the faults, click Select All, then click Clear.
Note It may be a few seconds before the faults clear.
Notification Settings
The WLSE has the capability to send traps, syslog messages, and emails when a fault is detected.
This section has the following options:
•Setting Trap Notification
•Setting Syslog Notification
•Emailing Faults
Note Your login determines whether you can use this option.
Related Topics
•Displaying Faults
•Specifying Fault Thresholds
Setting Trap Notification
This option allows you to enable the WSLE to send north-bound exception notification to one or more SNMP trap receivers. The exception notification contains information such as device name and IP, fault number, timestamp, exception severity, and a message describing the problem.
Note The WLSE supports only SNMP v2c traps. Solaris 2.8-based NetView 7.1 receives and displays the SNMP v2c fault notification traps from WLSE. Windows-based NetView 7.1 supports only v1 traps and cannot receive and display any v2c traps from the WLSE.
The following MIB defines the trap and the varbinds: CISCO-DEVICE-EXCEPTION-REPORTING-MIB.my. It can be downloaded from the Cisco.com download site and loaded into the trap receiver.
Before You Begin
Make sure your SNMP trap receiver's trap receiving daemon is set to the correct port. The default port is set to 162.
Procedure
Step 1 Select Faults > Notification Settings. The Fault Notification Settings dialog box appears.
Step 2 Select the message format for the notification: Plain Text or XML. See Trap Notification Message Formatfor an example.
Step 3 Complete the following:
Field
|
Description
|
Trap
|
Select to enable trap notification.
|
Host
|
Enter the hostname/IP of the SNMP trap receiver to which you want to send SNMP trap notification.
|
Port
|
Enter the port number if different from the default of 162.
|
Community
|
Enter the community string.
|
Step 4 If you want a different host to receive trap notification, click add row. There is no limit to the number you can enter.
To delete a row, click delete, next to the row you want to remove.
Step 5 Click Reset to refresh any fields you have changed but want to restore, or Apply to save your settings.
Trap Notification Message Format
You have the option of sending the trap notification as plain text or in an XML format.
•An example of a trap notification message using plain text will appear as follows:
Mon Jun 02 18:17:56 2003 192.168.98.44 A tcpConnectionClose trap received from enterprise cisco with 7 arguments: tslineSesType=48; tcpConnState=1; loctcpConnElapsed=10.10.10.31; loctcpConnInBytes=OK; loctcpConnOutBytes=8583602;
cderExcepData = FaultId 48
DeviceId 1784
DeviceIP 10.10.10.31
DeviceName 10.10.10.31
MO RF Port awc0
Change Cleared by user admin
ChangeSeverity OK
StateChange SSID is OK
AlarmState Cleared
OverallSeverity OK
•An example of a trap notification message using XML will appear as follows:
cderExcepTableIndex = 48
cderExcepId = 1
cderExcepHostAddressType = 1
cderExcepHostAddress = 10.10.10.31
cderExcepPriorityDescription = OK
cderExcepTime = Jun 02 17:47:48 2003
cderExcepData = <Msg><FaultId>48</FaultId><DeviceId>1784</DeviceId><DeviceIP>10.10.10.31</DeviceIP><DeviceName>10.10.10.31</DeviceName><MO>RF Port awc0</MO><Change>Cleared by user admin</Change><ChangeSeverity>OK</ChangeSeverity><StateChange>SSID is OK</StateChange><AlarmState>Cleared</AlarmState><OverallSeverity>OK</OverallSeverity></Msg>
cderExcepReportedBy = FaultNotifier@samuraiwhat.cisco.com
Setting Syslog Notification
This option allows you to send syslog messages to selected syslog servers. The messages contain information such as device name and IP, fault number, date and time, exception severity, and a message about what is wrong.
Before You Begin
Make sure your syslog server is turned on to be able to receive messages from the Wireless LAN Solution Engine. Also make sure that the receiving process is configured to receive messages from remote hosts (for example, start syslogd with -r option on some UNIX versions).
Procedure
Step 1 Select Faults > Notification Settings. The Fault Notification Settings dialog box appears.
Step 2 Select the message format for the notification: Plain Text or XML. See Syslog Notification Message Format for an example.
Step 3 Complete the following:
Field
|
Description
|
Syslog
|
Select to send syslog messages to designated syslog servers.
|
Enter Syslog host names
|
Enter the hostname/IP for the syslog servers.
Names must be separated by a space, a comma, a semicolon, or a new line.
|
Step 4 Click Reset to refresh any fields you have changed but want to restore, or Apply to save your settings.
Syslog Notification Message Format
You have the option of sending the fault notification as plain text or in an XML format.
•An example of a syslog fault notification message using plain text will appear as follows:
<189> Jun 03 01:26:59 samuraiwhat FaultNotifier:%FLT-6-MSG:FaultId
48\nDeviceId 1784\nDeviceIP 10.10.10.31\nDeviceName
10.10.10.31\nMO RF Port awc0\nChange Cleared by user
admin\nChangeSeverity OK\nStateChange SSID is OK\nAlarmState
Cleared\nOverallSeverity OK
•An example of a syslog fault notification message using XML will appear as follows:
<189> Jun 03 00:57:15 samuraiwhat
FaultNotifier:%FLT-6-MSG:<Msg><FaultId>48</FaultId><DeviceId>1784<
/DeviceId><DeviceIP>10.10.10.31</DeviceIP><DeviceName>10.10.10.31<
/DeviceName><MO>RF Port awc0</MO><Change>Cleared by user
admin</Change><ChangeSeverity>OK</ChangeSeverity><StateChange>SSID
is
OK</StateChange><AlarmState>Cleared</AlarmState><OverallSeverity>O
K</OverallSeverity></Msg>
Emailing Faults
Procedure
Step 1 Select Faults > Notification Settings. The Fault Notification Settings dialog box appears.
Step 2 Select the message format for the notification: Plain Text or XML. See Email Notification Message Format.
Step 3 Complete the following:
Field
|
Description
|
Email
|
Select to enable email notification of exception information.
|
Enter email addresses
|
Enter the email addresses of users you want to receive exception notification.
Addresses must be separated by a space, a comma, a semicolon, or a new line.
|
Priority
|
From the list, select the priority of the exceptions you want to email.
|
Tip If email notification is not working, you may need to configure the mailroute by selecting Administration > Appliance > Configure Mailroute.
Step 4 If you want a different group of users to receive different priority level exceptions, click add row to add another set of email addresses. There is no limit to the number of email addresses you can enter.
Step 5 Click Reset to refresh any fields you have changed but want to restore, or Apply to save your settings.
Email Notification Message Format
The emailed exception notification contains the following information:
Attribute
|
Description
|
FaultId
|
A unique identifier for the fault.
|
DeviceId
|
A unique identifier used by the WLSE for the device with the fault.
|
DeviceIp
|
The IP address of the device with the fault.
|
DeviceName
|
The name of the device with the fault.
|
MOId
|
The identifier used by the WLSE for the subcomponent of the device with the fault.
|
AlarmState
|
The state of the Alarm (Active or Cleared).
|
Description
|
A description of the last updated to the fault.
|
Severity
|
The severity of the fault.
Note OK indicates a cleared (fixed) fault.
|
You have the option of sending the fault notification as plain text or in an XML format.
•An example of an email notification message using plain text will appear as follows:
Subject:10.10.10.31[10.10.10.31] OK notification. FaultId 48. RF
Port awc0 SSID is OK. Cleared by user admin
From:FaultNotifier@samuraiwhat.cisco.com
Date:Tue, 3 Jun 2003 01:26:59 GMT
Change Cleared by user admin
•An example of an email notification message using XML will appear as follows:
Subject:10.10.10.31[10.10.10.31] P1 notification. FaultId 48. RF
Port awc0 SSID is ViolatingPolicy. SSID policy violation tracyv
From:FaultNotifier@samuraiwhat.cisco.com
Date:Tue, 3 Jun 2003 00:57:55 GMT
<Msg><FaultId>48</FaultId><DeviceId>1784</DeviceId><DeviceIP>10.10
.10.31</DeviceIP><DeviceName>10.10.10.31</DeviceName><MO>RF Port
awc0</MO><Change>Cleared by user
admin</Change><ChangeSeverity>OK</ChangeSeverity><StateChange>SSID
is
OK</StateChange><AlarmState>Cleared</AlarmState><OverallSeverity>O
K</OverallSeverity></Msg>
