Table Of Contents
Fault Monitoring
Displaying Faults
Viewing Fault Details
Specifying Fault Thresholds
Setting Access Point Fault Thresholds
Setting Switch Fault Thresholds
Setting LEAP Server Response Time
Specifying Policies
Forwarding Faults
Setting Trap Notification
Setting Syslog Notification
Emailing Faults
Fault Monitoring
The Faults tab displays information to help you monitor your devices. All the device information shown under this tab is polled from the devices in your network.
Following are the subtabs under Faults:
Note 
Some of the subtabs may not be visible to some users.
•Display Faults—See Displaying Faults
•Specify Fault Thresholds—See Specifying Fault Thresholds
•Specify Policies—See Specifying Policies
•Fault Forwarding—See Forwarding Faults
Displaying Faults
This window displays device fault information. A fault is an abnormal condition that occurs when a system component exceeds a performance threshold or is not functioning properly. (See Specifying Fault Thresholds to set threshold levels.)
A fault can also occur when a system policy is violated. (See Specifying Policies to set policies.)
Displayed fault information is retained by default for 30 days. To change the default, see Managing System Parameters.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Display Faults. The Fault window appears.
Step 2 Use the Filter: bar to display the faults you want to view:
Table 2-1 Display Faults Filter Bar
Field
|
Description
|
Devices
|
From the list, select the device type whose fault summary you want to display.
|
Severity
|
From the list, select the severity from P1, which is the highest severity level to P5, which is the lowest severity level, to display:
•P1—Severity P1 faults.
•P1-P2—Severity P1 and P2 faults.
•P1-P3—Severity P1 through P3 faults.
•P1-P4—Severity P1 through P4 faults.
•P1-P5—Severity P1 through P5 faults.
•All—Severity P1 through P5 faults, and faults that have been cleared.
|
State
|
From the list, select a states to display:
•All—Faults in all states are displayed.
•Active—Faults are active (current) and have not been acknowledged.
•Acknowledged—Faults that are active and have been acknowledged.
•Cleared—Faults that have been cleared (no longer in an Active or Acknowledged state).
|
Step 3 Click Apply. The following table appears:
Note If no data is displayed in the table, there are no faults for your filtering selection to report.
Step 4 To sort table data, click on the column heading you want to use to sort the data:
•A triangle indicates ascending order.
•An upside-down triangle indicates descending order.
•No triangle indicates that the data is not sorted.
Step 5 To acknowledge (change the state from Active to Acknowledged):
•A single fault, check it, then click Acknowledge.
•All faults, click Select All, then click Acknowledge.
Step 6 To unacknowledge (change the state from Acknowledged to Active):
•A single fault, check it, then click Unacknowledged.
•All faults, click Select All, then click Unacknowledged.
Related Topics
•Specifying Fault Thresholds
•Specifying Policies
•Forwarding Faults
Viewing Fault Details
The following tables are displayed in the Fault Details window.
To sort table data, click on the column heading you want to use to sort the data:
•A triangle indicates ascending order.
•An upside-down triangle indicates descending order.
•No triangle indicates that the data is not sorted.
Fault details for
Column
|
Description
|
IP
|
The device IP address.
|
Name
|
The device hostname.
|
Family
|
The device family.
|
Product
|
The product name.
|
Type
|
The device or the device sub-entity (which could include a logical entity, such as software or a service) in which the fault is found.
Note If the Type is a sub-entity, additional columns appear with keys and values to help identify the precise sub-entity. These additional keys and values are MIB variables.
|
Conditions
Column
|
Description
|
Name
|
The fault condition.
|
State
|
The state of the device.
|
Severity
|
The fault severity level.
|
Description
|
A description of the fault.
|
Timestamp
|
Indicates the time, based on the client browser, that the state of the device last changed.
See Date and Time Display on the WLSE.
|
Fault History
Column
|
Description
|
State
|
The state of the device.
|
Severity
|
The fault severity level.
|
Description
|
A description of the fault.
|
Change
|
A description of the state change.
|
Timestamp
|
Indicates the time, based on the client browser, that the state of the device last changed.
See Date and Time Display on the WLSE.
|
By
|
Displays the username of the person who changed the fault state.
If the fault state has not been acknowledged, nothing is displayed in this column.
|
Specifying Fault Thresholds
This window allows you to set polling and exception threshold values collected from the devices you are monitoring.
The threshold values you set in this window will determine how the faults are displayed in the Faults > Display Faults subtab.
Note Your login determines whether you can use this option.
The Specify Fault Threshold window has the following options:
•Access Point—See Setting Access Point Fault Thresholds.
•Switch—See Setting Switch Fault Thresholds.
•LEAP—See Setting LEAP Server Response Time.
Related Topics
•Displaying Faults
•Specifying Policies
•Forwarding Faults
Setting Access Point Fault Thresholds
Using this option, you can set up thresholds for access point faults. When the thresholds are exceeded, faults are generated and can be viewed under Faults > Display Faults.
Procedure
Step 1 Select Faults > Specify Fault Thresholds. The Fault threshold window appears.
Step 2 Select Access Point in the left pane and the menu expands.
Step 3 Select any of the following to set values for:
•SNMP Reachable—Go to Step 4.
•RF port status—Go to Step 4.
•RF port utilization—Go to Step 6.
•RF port packet errors—Go to Step 6.
•RF port WEP errors—Go to Step 6.
•RF port FCS errors—Go to Step 6.
•Ethernet port status—Go to Step 4.
•Ethernet port utilization—Go to Step 6.
•Ethernet port packet errors—Go to Step 6.
Step 4 Complete the following:
Field
|
Description
|
Enable
|
Check to enable a threshold for this component.
|
Polling Interval
|
From the list, select the polling interval.
|
Settings
|
Down
|
From the list, select the severity level and the number of polling cycles before the status is Down.
|
Up
|
From the list, select the number of polling cycles before the fault is cleared and the status is Up.
|
Step 5 Continue to Step 7.
Step 6 Complete the following:
Field
|
Description
|
Enable
|
Check to enable a threshold for this component.
|
Polling Interval
|
From the list, select the polling interval.
|
Settings
|
Overloaded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Overloaded.
|
Degraded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Degraded.
|
OK
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is OK.
|
Step 7 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Setting Switch Fault Thresholds
Using this option, you can set up thresholds for switch faults. When the thresholds are exceeded, faults are generated and can be viewed under Faults > Display Faults.
Procedure
Step 1 Select Faults > Specify Fault Threshold. The Fault threshold window appears.
Step 2 Select Switch in the left pane and the menu expands.
Step 3 Select any of the following to set values for:
•SNMP Reachable —Go to Step 4.
•CPU utilization—Go to Step 6.
•Memory utilization—Go to Step 6.
•Port Status—Go to Step 4.
•Port Utilization—Go to Step 6.
•Module Status—Step 4.
Step 4 Complete the following:
Field
|
Description
|
Enable
|
Check to enable a threshold for this component.
|
Polling Interval
|
From the list, select the polling interval.
|
Settings
|
Down
|
From the list, select the severity level and the number of polling cycles before the status is Down.
|
Up
|
From the list, select the number of polling cycles before the fault is cleared and the status is Up.
|
Step 5 Go to step Step 7.
Step 6 Complete the following:
Field
|
Description
|
Enable
|
Check to enable a threshold for this component.
|
Polling Interval
|
From the list, select the polling interval.
|
Settings
|
Overloaded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Overloaded.
|
Degraded
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is Degraded.
|
OK
|
From the list, select the severity level, the percentage, and the number of polling cycles before the status is OK.
|
Step 7 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Setting LEAP Server Response Time
Using this option, you can set up a threshold for LEAP server response time. When the threshold is exceeded, a fault is generated and can be viewed under Faults > Display Faults.
Procedure
Step 1 Select Faults > Specify Fault Threshold. The LEAP Server:Response Time threshold window appears.
Step 2 Select LEAP in the left pane and the menu expands.
Step 3 Complete the following:
Field
|
Description
|
Enable
|
Check to enable a threshold for this component.
|
Polling Interval
|
From the list, select the polling interval.
|
Settings
|
Overloaded
|
From the list, select the severity level, the response time, and the number of polling cycles before the status is Overloaded.
|
Degraded
|
From the list, select the severity level, the response time, and the number of polling cycles before the status is Degraded.
|
OK
|
From the list, select the severity level, the response time, and the number of polling cycles before the status is OK.
|
Step 4 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Specifying Policies
This is window allows you to activate or deactivate a set of pre-defined policies for access points.
The policies you set in this window will determine how some of the faults are displayed in the Faults > Display Faults subtab.
Note Your login determines whether you can use this option.
Procedure
Step 1 Select Faults > Specify Policies. The Access Point window appears.
Step 2 In the left pane, select the variable for which you want to set a policy.
•SSID—Go to Step 3
•Broadcast SSID Disabled—Go to Step 6
•WEP Enabled—Go to Step 6
•LEAP Enabled—Go to Step 6
•WEP Key Length—Go to Step 8
•HTTP Disabled—Go to Step 6
•Telnet Disabled—Go to Step 6
•User Manager Enforced—Go to Step 6
•HTTP Authentication—Go to Step 6
Step 3 To activate the policy, do the following:
Field
|
Description
|
Verify
|
Check if you want to verify that SSID is enabled.
|
Polling Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Enter ssid
|
Enter the unique identifier used by client devices to associate with the access point. Any alphanumeric character up to 32 characters long.
|
Step 4 Click Add to add the SSID to the list, then go to Step 9.
Step 5 To remove an SSID from the list, select it, click Remove, then go to Step 9.
Step 6 Complete the following:
Field
|
Description
|
Verify
|
Check if you want to verify one of the following:
•Broadcast SSID is disabled
•WEP is enabled
•LEAP is enabled
•HTTP is disabled
•Telnet is disabled
•User Manager Capabilities are enforced
•HTTP authentication
|
Polling Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
Step 7 Go to Step 9.
Step 8 Complete the following:
Field
|
Description
|
Verify
|
Check if you want to verify the WEP key length.
|
Polling Interval
|
From the list, select the polling interval.
|
Severity
|
From the list, select a severity level to associate with this policy.
|
WEP Key Length
|
Select to indicate the bit length.
|
Step 9 Click Reset to refresh any fields you have changed but want to restore, or Apply to set the new entries.
Related Topics
•Displaying Faults
•Specifying Fault Thresholds
•Forwarding Faults
Forwarding Faults
This window allows you to set SNMP traps to enable north-bound exception notification to specified hosts, issue syslog messages to selected syslog servers, and send exception notification email to selected users.
This section has the following options:
•Setting Trap Notification
•Setting Syslog Notification
•Emailing Faults
Note Your login determines whether you can use this option.
Related Topics
•Displaying Faults
•Specifying Fault Thresholds
•Specifying Policies
Setting Trap Notification
This option allows you to enable the WLSE to send north-bound exception notification to one or more SNMP trap receivers. The exception notification contains information such as device name and IP, fault number, timestamp, exception severity, and a message describing the problem.
Before You Begin
Make sure your SNMP trap receiver's trap receiving daemon is set to the correct port. The default port is set to 162.
Procedure
Step 1 Select Faults > Fault Forwarding. The Fault Forwarding dialog box appears.
Step 2 Complete the following:
Field
|
Description
|
Trap
|
Check to enable trap notification.
|
Port
|
Enter the port number if different from the default of 162.
|
Host
|
Enter the hostname/IP of the SNMP trap receiver to which you want to send SNMP trap notification.
|
Community
|
Enter the community string.
|
Step 3 If you want a different host to receive trap notification, click add row. There is no limit to the number you can enter.
To delete a row, click delete, next to the row you want to remove.
Step 4 Click Reset to refresh any fields you have changed but want to restore, or Apply to save your settings.
Related Topics
•Setting Syslog Notification
•Emailing Faults
Setting Syslog Notification
This option allows you to send syslog messages to selected syslog servers. The messages contain information such as device name and IP, fault number, date and time, exception severity, and a message about what is wrong.
Before You Begin
Make sure your syslog server is turned on to be able to receive messages from the Wireless LAN Solution Engine. Also make sure that the receiving process is configured to receive messages from remote hosts (for example, start syslogd with -r option on some unix versions).
Procedure
Step 1 Select Faults > Fault Forwarding. The Fault Forwarding dialog box appears.
Step 2 Complete the following:
Field
|
Description
|
Syslog
|
Check to send syslog messages to designated syslog servers.
|
Enter Syslog host names
|
Enter the hostname/IP for the syslog servers.
Names must be separated by a space, a comma, a semicolon, or a new line.
|
Step 3 Click Reset to refresh any fields you have changed but want to restore, or Apply to save your settings.
Related Topics
•Setting Trap Notification
•Emailing Faults
Emailing Faults
The emailed exception notification contains information such as device name and IP, fault number, exception severity, and a message about what is wrong
Procedure
Step 1 Select Faults > Fault Forwarding. The Fault Forwarding dialog box appears.
Step 2 Complete the following:
Field
|
Description
|
Email
|
Check to enable email notification of exception information.
|
Enter email addresses
|
Enter the email addresses of users you want to receive exception notification.
Addresses must be separated by a space, a comma, a semicolon, or a new line.
|
Priority
|
From the list, select the priority of the exceptions you want these uses to receive.
|
Step 3 If you want a different group of users to receive different priority level exceptions, click add row to add another set of email addresses. There is no limit to the number of email addresses you can enter.
Step 4 Click Reset to refresh any fields you have changed but want to restore, or Apply to save your settings.
Related Topics
•Setting Trap Notification
•Setting Syslog Notification
