Table Of Contents

CSG2 System Messages

CSG2 System Messages

Message: Configuration download error: %s

Message: %s

Message: Startup configuration completed.

Message: Configuration Sync error: %s

Message: %s

Message: %s packet drop: queue size %d reached, record storage %s is currently %s

Message: GTP error: %s

Message: GTP received reject cause code %d from %i:%u

Message: GTP state change: %s

Message: IPC is link failed to processor %u, state = %u, software reloading card now.

Message: %s

Message: iSCSI device %i:%u is full

Message: ISCSI state change: %s

Message: %s transaction discarded due to high load.

Message: Failed to set %s local port. Either there are no IP addresses configured or port %u is in use.

Message: Lock depth %u has crossed threshold.

Message: CSG NTP synchronization is complete

Message: Error: %s

Message: PSD device %i:%u is full

Message: CSG replicate condition: %s

Message: Error: %s

Message: Unexpected condition: %s

SAMI System Messages

Message: Nvram CRC Failure: %d\n

Message: Nvram Erase Failure: handle 0x%x, offset 0x%x, error %s

Message: Nvram Init Failure of flash device at %d:%s

Message: Nvram Init Failure: %s

Message: Nvram Magic Corrupt: Present %d Expected %d\n

Message: Nvram Write Failure: handle 0x%x, offset 0x%x, numbytes 0x%x error %s

Message: Nvram Write Config Failure: \n

Message: Unexpected condition: %s

Message: Unexpected condition: %s

iSCSI System Messages

Message: Error: %s

Message: Error: %s

Message: Warning: %s

CSG2 System Messages

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This appendix lists and describes Cisco CSG2, SAMI, and iSCSI system messages. The system software sends these messages to the console (and, optionally, to a logging server on another system) during operation. Not all system messages indicate problems with your system. Some are purely informational, and others may help diagnose problems with communications lines, internal hardware, or the system software.

This appendix also includes messages that appear when the system crashes.

In these messages, %s indicates a variable text string. For example, the following message:

GTP state change: %s

Can be displayed as:

GTP state change: Communication with CSG Billing Agent 19.19.19.19:2007 established

GTP state change: Communication with CSG Billing Agent 19.19.19.19:2007 failed

This appendix includes the following information:

•CSG2 System Messages

•SAMI System Messages

•iSCSI System Messages

CSG2 System Messages

Message: Configuration download error: %s

Explanation

An unexpected condition was detected in the configuration sync module.

Mnemonic

CFG_DOWNLOAD_ER

Severity

LOG_EMERG - Sev 0

Message: %s

Explanation

An unexpected condition was detected in the configuration module.

Mnemonic

CFG_ERROR

Severity

LOG_WARNING - Sev 4

Message: Startup configuration completed.

Explanation

Startup configuration is completed. Traffic is now allowed.

This indicates CSG2 is done applying startup configuration.

Mnemonic

CFG_STARTUP_DONE

Severity

LOG_NOTICE- Sev 5

Message: Configuration Sync error: %s

Explanation

An unexpected condition was detected in the configuration sync module.

If you see this message after entering the no form of a command, continue to retry the command until it succeeds.

Mnemonic

CFG_SYNC_ERROR

Severity

LOG_WARNING - Sev 4

Message: %s

Explanation

An unexpected condition was detected in the CSG2 CG Affinity component.

Mnemonic

CG_AFF_ERROR

Severity

LOG_WARNING - Sev 4

Message: %s packet drop: queue size %d reached, record storage %s is currently %s

Explanation

An unexpected condition was detected while performing CSG2 operation.

Mnemonic

GTP_CDR_DROP

Severity

LOG_ERR - Sev 3

Message: GTP error: %s

Explanation

An error condition was detected while performing GTP operation.

This indicates serious problems within the CSG2 GTP component.

Mnemonic

GTP_ERROR

Severity

LOG_ERR - Sev 3

Message: GTP received reject cause code %d from %i:%u

Explanation

The server rejected a message sent by the CSG.

This indicates that the CSG2 received a reject.

Mnemonic

GTP_REJECT

Severity

LOG_ERR - Sev 3

Message: GTP state change: %s

Explanation

A service affecting state change has occurred in the IPC component.

This indicates problems with communications links between the IOS processors on this module. No action is necessary unless IOS functions are impacted due to unavailability of the IPC links. This message might reflect normal changes in IOS configuration or external network conditions between IOS and the charging gateways (CGs). If IPC communications links are being lost and regained frequently, it is important to investigate.

Mnemonic

GTP_STATE_CHANGE

Severity

LOG_WARNING - Sev 4

Message: IPC is link failed to processor %u, state = %u, software reloading card now.

Explanation

A failure in the internal messaging path between the processors on this card has been detected. Configure no ip csg ipc crashdump to prevent this action in the future

This indicates a serious problem with communications between the processors on the SAMI. The CSG2 might not be able to correctly bill traffic in this state. Crashing will induce an HA failover. If this is not the desired behavior consider configuring no ip csg ipc crashdump or configure a longer interval for ip csg ipc crashdump tolerance seconds.

Mnemonic

IPC_DROP_CRASH

Severity

LOG_WARNING - Sev 4

Message: %s

Explanation

A service affecting state change has occurred in the IPC component.

This might indicate a serious problem with communications between the processors on the SAMI, if IPC links are lost and do not recover.

Mnemonic

IPC_STATE_CHANGE

Severity

LOG_WARNING - Sev 4

Message: iSCSI device %i:%u is full

Explanation

The iSCSI is full.

This indicates that there is no more disk space on the iSCSI disk.

Mnemonic

iSCSI_FULL

Severity

LOG_ERR - Sev 3

Message: ISCSI state change: %s

Explanation

A service affecting state change has occurred in the ISCSI component.

This indicates problems with communications link with the ISCSI device. If link with remote ISCSI device are being lost and regained frequently it is important to investigate.

Mnemonic

ISCSI_STATE_CHANGE

Severity

LOG_WARNING - Sev 4

Message: %s transaction discarded due to high load.

Explanation

The CSG2 has run out of capacity to service new transactions, the most likely cause of this is system overload due to network activity. Statistics on allowed/denied transactions are under show ip csg stats.

This indicates that CSG2 is being overloaded in the customer's network, as a result subscriber packets, and billing information might be lost.

Mnemonic

LOAD_MGMT

Severity

LOG_WARNING - Sev 4

Message: Failed to set %s local port. Either there are no IP addresses configured or port %u is in use.

Explanation

Failed to obtain local port. Either there are no IP addresses configured or the port is in use.

This indicates an issue with reserving a local port for a CSG2 component.

Mnemonic

LOCAL_PORT

Severity

LOG_WARNING - Sev 4

Message: Lock depth %u has crossed threshold.

Explanation

An unexpected condition was detected while performing CSG2 operation.

Mnemonic

LOCKDEPTH

Severity

LOG_WARNING - Sev 4

Message: CSG NTP synchronization is complete

Explanation

CSG2 NTP synchronization is complete.

Mnemonic

NTP_SYNC_COMPLE

Severity

LOG_NOTICE- Sev 5

Message: Error: %s

Explanation

CSG2 detects the clock for the TP is not in sync with SUP.

This might indicate problems with NTP association between TP and SUP due to mis-configuration of NTP on CP or Supervisor.

Mnemonic

NTP_SYNC_ERROR

Severity

LOG_WARNING - Sev 4

Message: PSD device %i:%u is full

Explanation

The PSD is full. There is no more disk space on the PSD.

Mnemonic

PSD_FULL

Severity

LOG_ERR - Sev 3

Message: CSG replicate condition: %s

Explanation

An unexpected condition was detected while performing CSG2 replication operation.

Mnemonic

REPLICATE

Severity

LOG_WARNING - Sev 4

Message: Error: %s

Explanation

An unexpected error occurred while performing CSG2 operation.

Mnemonic

UNEXPECTED

Severity

LOG_WARNING - Sev 4

Message: Unexpected condition: %s

Explanation

An unexpected condition was detected while performing CSG2 operation.

Mnemonic

WARNING

Severity

LOG_WARNING - Sev 4

SAMI System Messages

This section lists SAMI messages (prefix SAMI) alphabetically by mnemonic.

Message: Nvram CRC Failure: %d\n

Explanation

NVRAM Corruption.

Mnemonic

NVRAM_CRC_FAILU

Severity

LOG_INFO - Sev 6

Message: Nvram Erase Failure: handle 0x%x, offset 0x%x, error %s

Explanation

NVRAM Erase Failure.

Mnemonic

NVRAM_ERASE_FAI

Severity

LOG_INFO - Sev 6

Message: Nvram Init Failure of flash device at %d:%s

Explanation

Unable to initialize flash device.

Mnemonic

NVRAM_INIT_FAIL

Severity

LOG_INFO - Sev 6

Message: Nvram Init Failure: %s

Explanation

Unable to initialize flash device: Low Memory.

Mnemonic

NVRAM_INIT_MEMO

Severity

LOG_INFO - Sev 6

Message: Nvram Magic Corrupt: Present %d Expected %d\n

Explanation

NVRAM Corruption.

Mnemonic

NVRAM_MAGIC_COR

Severity

LOG_INFO - Sev 6

Message: Nvram Write Failure: handle 0x%x, offset 0x%x, numbytes 0x%x error %s

Explanation

NVRAM Write Failure.

Mnemonic

NVRAM_WRITE_BLO

Severity

LOG_INFO - Sev 6

Message: Nvram Write Config Failure: \n

Explanation

NVRAM Write Failure.

Mnemonic

NVRAM_WRITE_CON

Severity

LOG_INFO - Sev 6

Message: Unexpected condition: %s

Explanation

An unexpected condition was detected while performing SAMI Platform operation.

Mnemonic

UNEXPECTED

Severity

LOG_WARNING - Sev 4

Message: Unexpected condition: %s

Explanation

An unexpected condition was detected while performing SAMI Platform operation.

Mnemonic

WARNING

Severity

LOG_WARNING - Sev 4

iSCSI System Messages

This section lists iSCSI messages (prefix ISCSI) alphabetically by mnemonic.

Message: Error: %s

Explanation

An unexpected condition was detected in the Record Storage Module.

Mnemonic

ERROR

Severity

LOG_ERR - Sev 3

Message: Error: %s

Explanation

An unexpected error occurred while performing Record Storage Module.

Mnemonic

UNEXPECTED

Severity

LOG_WARNING - Sev 4

Message: Warning: %s

Explanation

An unexpected condition was detected in the Record Storage Module.

Mnemonic

WARNING

Severity

LOG_ERR - Sev 3