Verifying the PPT Installation

Policy Provisioning Tool (PPT) is a client- server application. For proper functioning of the application you need to verify that both the server and client components are installed properly, are compatible with each other and required server processes are running on the PPT server.

This chapter includes following sections:

Server Verification

This section briefly describes how to verify that server component of PPT application is installed completely and is compatible with client component.

Perform following verifications for the PPT server component:

Check the version of the installed PPT server software component. By issuing the command pptctl version. Ensure that it matches with version of client component of PPT application, to avoid client –server compatibility issues. Refer to PPT Components Control Script section of the Administrative Scripts chapter for more information.
Ensure that processes related to the PPT server components such as PostgreSQL RDBMS, Apache and Notification Servers as well as PsMon are active and running by issuing the command pptctl status.

Client Verification

This section briefly describes how to verify that client component of PPT application is installed completely and is compatible with server component.

Perform following verifications for PPT client component:

Using recommended browser access the PPT application by invoking the URL https://<ip_address>:<port_number>/https://<host_name>:<port_number>/where, ip_address and host_name is the IP address of the machine where PPT server is installed and port_number is the port number to which apache is listening for the client requests.
Ensure that PPT log-in page is accessible.
Log-in to PPT application with the username and password provided by Cisco Support.
Verify the version of the PPT application by clicking the About link from the top navigation bar. It should match with the version of PPT server derived in previous section.