# Monitoring the Service

This chapter provides information for monitoring service status and performance using the show commands found in the Command Line Interface (CLI). These command have many related keywords that allow them to provide useful information on all aspects of the system ranging from current software configuration through call activity and status.

The selection of keywords described in this chapter is intended to provided the most useful and in-depth information for monitoring the system. For additional information on these and other show command keywords, refer to the Command Line Interface Reference.

In addition to the CLI, the system supports the sending of Simple Network Management Protocol (SNMP) traps that indicate status and alarm conditions. Refer to the SNMP MIB Reference Guide for a detailed listing of these traps.

Monitoring System Status and Performance

This section contains commands used to monitor the status of tasks, managers, applications and other software components in the system. Output descriptions for most of the commands are located in the Counters and Statistics Reference.
Table 1. System Status and Performance Monitoring Commands

To do this: | Enter this command:
--- | ---
View HNB-GW Service Information
View HNB-GW services running on chassis | show hnbgw session all
View summary of HNB-GW sessions running on chassis | show hnbgw session summary
View detailed information of HNB-GW sessions | show hnbgw session full
Monitor HNB-GW Subscriber Session Information
Monitor HNB-GW subscribers by call identifier | monitor subscriber callid call_id
Monitor HNB-GW subscribers by user name identifier | monitor subscriber username subscriber_name
Monitor HNB-GW subscribers by IMSI value | monitor subscriber imsi imsi
Monitor HNB-GW subscribers by IP address of UE | monitor subscriber ipaddr ipv4_address
Monitoring HNB and UE by Protocol Monitoring
Monitor HNB through Protocol Monitoring | monitor protocol Use following protocol options for HNB monitoring: SCTP HNBAP RUA RADIUS-AUTH RADIUS-COA
Monitor UE through Protocol Monitoring | monitor protocol Use following protocol options for HNB monitoring: HNBAP RUA RANAP SCCP ALCAP AAL2 GTP-U RTP
View Subscriber Information
Display Session Resource Status
View session resource status | show resources session
Display Subscriber Configuration Information
View locally configured subscriber profile settings (must be in context where subscriber resides) | show subscribers configuration username subscriber_name
View remotely configured subscriber profile settings | show subscribers aaa-configuration username subscriber_name
View Subscribers Currently Accessing the System
View a listing of subscribers currently accessing the system | show subscribers hnbgw-only all
View information for a specific subscriber | show subscribers hnbgw-only full username username
View Subscriber Counters
View counters for a specific subscriber | show subscribers counters username subscriber_name
View Recovered Session Information
View session state information and session recovery status | show subscriber debug-info { callid | msid | username }
View Session Statistics and Information
Display Historical Session Counter Information
View all historical information for all sample intervals | show session counters historical
Display Session Duration Statistics
View session duration statistics | show session duration
Display Session State Statistics
View session state statistics | show session progress
Display Session Subsystem and Task Statistics Refer to the System Software Task and Subsystem Descriptions appendix of the System Administration Guide for additional information on the Session subsystem and its various manager tasks.
View GTPU Manager statistics | show session subsystem facility gtpumgr all
View HNB-GW Manager statistics | show session subsystem facility hnbmgr all
View Session Manager statistics | show session subsystem facility sessmgr all
View AAL2 protocol facility statistics | show logs facility aal2
View ALCAP service facility statistics | show logs facility alcap
View ALCAP Manager facility statistics | show logs facility alcapmgr
View HNB-GW Manager facility statistics | show logs facility hnb-gw
View HNB Manager facility statistics | show logs facility hnbmgr
View GTPU Manager Instance statistics | show gtpu statistics gtpumgr-instance gtpu_instance
Display Session Disconnect Reasons
View session disconnect reasons specific to HNB-GW service | show hnbgw disconnect-reasons
View session disconnect reasons with verbose output | show session disconnect-reasons
View HNB-GW Service Configuration
Display a HNB-GW Service Status
View all configured HNB-GW services configuration in detail | show hnbgw-service all verbose
View configuration errors in HNB-GW section in detail | show configuration errors section hnbgw-service verbose
View HNB-GW Related Statistics
View HNB-GW service counters filtered on an HNB-GW service | show hnbgw counters hnbgw-service hnb_gw_svc_name
View HNB-GW service counters filtered by an HNB id | show hnbgw counters hnbid hnb_identifier
View HNB-GW service statistics filtered on an HNB-GW service | show hnbgw statistics hnbgw-service hnbgw_svc_name verbose
View HNB-GW service statistics filtered by an HNB id | show hnbgw statistics hnbid hnb_identifier
View GTP-U Service Statistics
View GTP-U peer information | show gtpu statistics peer-address ip_address
View GTP-U Service information | show gtpu statistics gtpu-service gtpu_svc_name

Monitoring Logging Facility

This section contains commands used to monitor the logging facility active for specific tasks, managers, applications and other software components in the system.
Table 2. Logging Facility Monitoring Commands

To do this: | Enter this command:
--- | ---
Monitor logging facility for specific session based on Call-id on system | logging trace callid call_id
Monitor logging facility based on IP address used in session on system | logging trace ipaddr ip_address
Monitor logging facility based on MS Identity used in session on system | logging trace msid ms_identifier
Monitor logging facility based on user name used in session on system | logging trace username name
Monitor AAL2 logging facility on HNB-GW system | logging filter active facility aal2 { critical | error | warning | unusual | info | trace | debug }
Monitor Diameter logging facility on HNB-GW system | logging filter active facility diameter { critical | error | warning | unusual | info | trace | debug }
Monitor ALCAP logging facility on HNB-GW system | logging filter active facility alcap { critical | error | warning | unusual | info | trace | debug }
Monitor HNB-GW service logging facility on HNB-GW system | logging filter active facility hnbgw { critical | error | warning | unusual | info | trace | debug }
Monitor HNBManager logging facility on HNB-GW system | logging filter active facility hnbmgr { critical | error | warning | unusual | info | trace | debug }
Monitor SCCP logging facility on HNB-GW system | logging filter active facility sccp { critical | error | warning | unusual | info | trace | debug }
Monitor SCTP logging facility on HNB-GW system | logging filter active facility sctp { critical | error | warning | unusual | info | trace | debug }
Monitor threshold logging facility on HNB-GW system | logging filter active facility threshold { critical | error | warning | unusual | info | trace | debug }

Clearing Statistics and Counters

It may be necessary to periodically clear statistics and counters in order to gather new information. The system provides the ability to clear statistics and counters based on their grouping (AAL2, ALCAP, HNB, HNB-GW, GTP-U, etc.).

Statistics and counters can be cleared using the CLI clear command. Refer to Command Line Interface Reference for detailed information on using this command.